Roberta Aguirre
In Airport CEO, contracts are agreements between the player, as the CEO, and various external companies. These contracts allow the player to obtain fuel, hire contractors, and accept commercial aircraft, among other things. Contracts are not simply signed and forgotten about; they require active negotiation and management. Players must also be mindful of their airport's reputation, as bigger contracts will only become available once their airport has established itself. Players can also expect to encounter bugs when playing the game, which may impact their ability to access and manage contracts.
| Characteristics | Values |
|---|---|
| Types of Contracts | Fuel, Construction, Airline, Catering, De-icing fluid, Franchise |
| Contract Sources | Various companies |
| Contract Features | Tasks, Deadlines, Payment, Bonuses, Rent, Sales |
| Negotiation | Possible with Alpha 36 |
| Negotiation Points | Rewarded over time, increase chances of beneficial deals |
| Auto-negotiator | Available for CEOs who don't want to spend time negotiating |
| Initial Reputation | Don't expect great contracts early on, build reputation for bigger contracts |
| Bugs | Some users have reported bugs with contracts |
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What You'll Learn
Fuel contracts
As an airport CEO, you will need to sign fuel contracts to obtain fuel for your airport. These contracts are agreements between your airport and a fuel supplier, outlining the terms and conditions of the fuel supply.
There are a few things to keep in mind when signing fuel contracts:
- Fuel Depot Size: Consider the size of your fuel depot when signing a fuel contract. A small fuel depot typically holds around 30,000 litres of fuel, while a medium fuel depot can store up to 200,000 litres. The capacity of medium fuel depots can be further increased with fuel tanks. Ensure that your fuel depot has sufficient capacity to handle the fuel supply outlined in the contract.
- Fuel Supplier Class: Fuel suppliers are classified into three different classes, represented by stars next to their names. Higher-class suppliers deliver fuel at a lower price and can transport more fuel in a single delivery. Consider the supplier's class and choose one that best fits your airport's needs and budget.
- Contract Terms: Pay attention to the terms and conditions outlined in the fuel contract. Fuel contracts typically include an initial fee and a price per litre of fuel delivered. Read the contract carefully to understand the payment structure, delivery schedule, and any other stipulations.
- Automatic Fuel Deliveries: Fuel contracts allow for automatic on-demand fuel deliveries to your airport. This means that the fuel supplier will deliver fuel when your fuel depot depletes past a certain percentage of capacity, as stipulated in the contract. Ensure that you understand the trigger points and delivery process to maintain a steady fuel supply.
- Contract Exclusivity: Note that you can only have one active fuel supply contract at a time. This means that you will be dependent on a single fuel supplier for your airport's fuel needs. Consider the supplier's reliability and capacity to meet your airport's fuel demands when signing the contract.
When you are ready to sign a fuel contract, follow these steps:
- Identify Your Needs: Determine the amount of fuel your airport requires and any specific types of fuel needed (e.g., AvGas-100 or Jet A-1).
- Research Suppliers: Look for fuel suppliers with a good reputation and competitive pricing. Consider factors such as their delivery capacity, reliability, and ability to meet your airport's unique requirements.
- Negotiate the Contract: Discuss the terms and conditions with the fuel supplier and negotiate a contract that is favourable for your airport. Pay close attention to the pricing, delivery schedule, and any additional services or benefits offered.
- Review and Sign: Once you are satisfied with the contract, review it thoroughly to ensure that all the agreed-upon terms are accurately reflected. Then, sign the contract and finalise the agreement.
- Manage the Contract: After signing the contract, ensure that you fulfil your obligations, such as making timely payments. Regularly review the contract to ensure that the fuel supplier is also meeting their obligations.
By carefully considering your fuel needs and choosing a reputable fuel supplier, you can sign fuel contracts that support the efficient and cost-effective operation of your airport.
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Construction contracts
As an airport CEO, you will be offered contracts by various companies to obtain fuel, hire contractors, accept commercial aircraft, and more. Construction contracts are an important subset of these, allowing you to call in contractors necessary for any sort of construction.
There is an initial fee upon accepting a construction contract, a fee for every time the contractors are called in, a wage per hour for the service of the contractors, and the number of contractors available. These fees can be reduced by dismissing contractors when they are not needed, as they are paid as long as they are in service. To bring contractors on-site, you must manually deploy them by going to Operations, selecting the Construction tab, and pressing the "Call Contractors" button. It is possible to manually adjust the number of contractors being deployed and dismissed.
Before signing a construction contract, it is important to plan your airport construction thoroughly. This includes ensuring that roads are connected to sidewalks and crosswalks, which are necessary for objects to move out of terminals and stands. Stands should be connected to taxiways and configured for commercial use if applicable. It is also recommended to wait for a better building contract that may offer more available contractors.
Over time, you will earn "negotiation points" that can be distributed across your signed contracts during the renegotiation period. These points will increase your chances of securing a beneficial deal and can be general or company-specific. Additionally, Alpha 36 of the game introduces the ability to negotiate the terms and conditions of business contracts, allowing for a more dynamic experience as your relationship with the business grows and changes.
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Airline contracts
As an airport CEO, you will be offered contracts by various companies. These contracts will allow you to obtain fuel, hire contractors, accept commercial aircraft, and more.
For example, fuel contracts allow for automatic, on-demand fuel deliveries to the airport. There is typically an initial fee for accepting the contract, as well as a price per litre of fuel delivered. After accepting the contract, fuel will be delivered when your fuel depot drops below a certain percentage of capacity, as stipulated in the contract.
Similarly, signing a contract with a construction company allows you to bring contractors on-site. Contractors are necessary for any construction projects. There is usually an initial fee for accepting the contract, a fee for each time the contractors are called in, an hourly wage for their service, and a set number of contractors available. To bring contractors on-site, you will need to have a Contractor Off-load site with road access at your airport, as well as a Delivery site with road access for their construction materials.
An airline contract is necessary if you want to start accepting flights from airline companies. These contracts come with a series of tasks and deadlines to complete, and you will receive a payment for each flight. Completing the contract within the time limit may also award a cash bonus, if stipulated in the contract.
Other types of contracts include catering contracts, which allow you to make food for passengers, and de-icing fluid contracts, which are used to de-ice planes.
It is important to remember that a contract should not just be a document that is quickly signed, discarded, and forgotten about. As the relationship with the outside business grows and ages, the contract should be something that is reviewed and renegotiated. This is now possible in Alpha 36, where you can renegotiate the terms and conditions of your contracts. You can also earn "negotiation points" over time, which can be distributed across your signed contracts during the renegotiation period to increase your chances of getting a beneficial deal.
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De-icing fluid contracts
As the CEO of an airport, you will be offered contracts by various companies to obtain fuel, hire contractors, accept commercial aircraft, and more. One such contract is for de-icing fluid, which is essential for airport operations during icy conditions.
When temperatures drop below freezing, planes will request de-icing to ensure the safety of passengers and cargo operations. To facilitate this, you will need to set up a de-icing depot to store the de-icing liquid and acquire de-icing trucks to transport the fluid to the de-icing pads. These pads come in three sizes: small, medium, and large, each accommodating the respective aircraft size.
To obtain de-icing fluid, you must sign a contract with a de-icing fluid provider. The contract will outline the terms and conditions, including any initial fees, prices per liter of fluid delivered, and delivery conditions. It is important to note that de-icing fluid contracts may be subject to environmental regulations, particularly regarding the collection and treatment of wastewater generated during the de-icing process.
As the CEO, you have the ability to negotiate the terms and conditions of contracts. Over time, you will earn "negotiation points" that can be distributed across your signed contracts during renegotiation periods. These points increase your chances of securing a deal that is beneficial to your airport. Additionally, you can choose to utilize the "auto-negotiator" feature if you prefer to streamline the contract process.
By effectively managing your de-icing fluid contracts and ensuring a steady supply of fluid, you can maintain efficient and safe airport operations during cold weather conditions.
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Negotiating contracts
Understand Your Position and Value Proposition:
Before entering any negotiation, assess your market position and bargaining power. Evaluate the attractiveness of your airport to airlines and service providers, the level of competition, customer loyalty, and the flexibility of your terms and conditions. This understanding will help you leverage your strengths and negotiate from a position of knowledge and power.
Define Your Objectives and Priorities:
Clearly define your goals and priorities for each contract. Consider your desired revenue, cost structure, quality of service, safety standards, and customer satisfaction levels. Determine the minimum and maximum levels of service or performance you expect or can provide, and identify the associated risks and opportunities. Having a realistic vision of what you want and can offer will make your negotiations more focused and efficient.
Research and Benchmark:
Conduct thorough research on your potential partners and the market conditions that may impact the contract. If negotiating with an airline, understand their financial health, strategic objectives, expansion plans, customer preferences, and competitive landscape. For service providers, evaluate their reputation, capabilities, experience, and certifications. When dealing with suppliers, focus on product features, pricing, delivery, warranty, and support. By researching, you can identify levers to use to your advantage and mitigate potential challenges.
Build Relationships and Trust:
Negotiating is not just about numbers and clauses; it's also about fostering positive relationships and trust. Establish open and respectful communication with your counterparts, seeking to understand their needs, interests, and concerns. Show empathy and flexibility, and strive for win-win solutions that create long-term, mutually beneficial partnerships. Follow through on your promises and express appreciation for their contributions.
Prepare and Plan Your Negotiation Strategy:
Anticipate possible scenarios, objections, and outcomes, and prepare responses and contingency plans. Define your agenda, priorities, and deadlines, and establish clear roles and responsibilities. Identify your alternatives, reservation price, and target price. Decide on the negotiation process, including timing, location, and participants, to ensure a well-coordinated and confident approach.
Be Flexible and Creative:
Explore different options to meet the needs of both parties. Offer incentives or guarantees based on performance, volume, or loyalty when negotiating with airlines. With service providers, be open to adjusting the scope, duration, or frequency of services, and consider including bonuses or penalties based on quality and efficiency. When dealing with suppliers, negotiate payment terms, delivery methods, or contract extensions, and explore the inclusion of warranties, maintenance, or training. By being flexible and innovative, you can create value for everyone involved.
Monitor and Document Agreements:
Finally, ensure that the agreements and commitments made during the negotiation process are documented and monitored. This step helps maintain accountability, satisfaction, and loyalty between both parties, solidifying the partnership.
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Frequently asked questions
Contracts are given to you by various companies, and allow you to obtain fuel, hire contractors, accept commercial aircraft, and more. Don't expect to be offered great contracts early on — your airport will need to earn some reputation before bigger contracts are made available.
To sign a contract, you must first choose your CEO's portrait and airport location. You can then bring contractors on-site and wait for about half an hour in-game to get a better building contract with more available contractors. You can also obtain negotiation points over time, which can be used to increase your chances of securing a beneficial deal when renegotiating a contract.
There are fuel contracts, which allow for automatic on-demand fuel deliveries to the airport. There are also airline contracts, which are necessary to start accepting flights from airline companies, and franchise contracts, which allow franchises to operate in your stores and restaurants. You can also obtain a contract for de-icing fluid for small, medium, and large planes.
