Owais Crawford
Denver International Airport (DEN) is a major travel hub, serving over 20 airlines. The airport can be intimidating, but it's easy to navigate with a bit of preparation. The main terminal houses check-in counters, baggage claim, and various services, and it's the central point for accessing the three concourses. To move between concourses, you can take the AGTS train system, which operates 24/7. The airport offers an app with real-time flight information, interactive maps, and service updates, which can be very helpful for navigation. If you're driving, there are multiple parking lots on-site, with fees ranging from $8 to $168 per day. Alternatively, you can take a bus or train to the airport.
| Characteristics | Values |
|---|---|
| Airport Code | DEN |
| Location | Denver, Colorado, US |
| Airlines | Over 20, including Frontier, Southwest, and United Airlines |
| Terminals | 3 (A, B, C) |
| Main Terminal | Jeppesen Terminal |
| Security Checkpoints in Main Terminal | 3 |
| Security Checkpoint Opening Times | A Bridge: 4:30 AM-5:45 PM; Terminal North: 4 AM-7:45 PM; Terminal South: 24 hours |
| Concourse B | Used exclusively by United Airlines |
| Number of Gates in Concourse B | 66 (B7-B94) |
| Concourse C | Home to Southwest Airlines and several other carriers |
| Number of Gates in Concourse C | 43 (C23-C67) |
| Amenities | 97 dining options, lounges, baggage services, information centers, Interfaith Chapel, open-air plaza, mini golf, shops, etc. |
| Transportation | Airport rail (A Line), airport shuttles, taxi service, ride-shares, light rail, bus |
| Airport Rail Stations | 8 |
| Airport Rail Price | $10 each way |
| Airport Rail Frequency | Every 15 minutes between 5 a.m. and 8 p.m.; every 30 minutes outside of those hours |
| Airport Rail Duration | 37 minutes for a 23-mile ride |
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What You'll Learn
Use the AGTS train system to navigate between the terminal and concourses
The Automated Guideway Transit System (AGTS) is a free, 24/7 underground train service that connects the Jeppesen Terminal to Concourses A, B, and C. The AGTS is the quickest way to navigate between the terminal and concourses, with trains providing an 11-minute trip from end to end. The system operates bi-directionally in a pinched-loop configuration, with two tunnels allowing trains to run in both directions. Each train has four cars and can carry about 8,300 passengers per hour in each direction. The AGTS has seven stations where passengers can board or exit the trains, with elevators providing access to the underground level of the service.
The AGTS is located within the secure areas of the airport, so passengers must pass through security before using the service. It is the only way for the public to access Concourses B and C, which can be reached by taking the train from the Jeppesen Terminal. Concourse A can be accessed via the AGTS or a pedestrian bridge over the taxiway. The bridge has a top level that leads passengers from the arrival areas to the terminal for FIS and Customs processing, and a lower level that can be used by domestic passengers to reach the main terminal.
The AGTS is equipped with safety features such as smoke alarms in the tunnels and an emergency walkway with exits every 400 meters in case of an evacuation. The trains and stations have audio and visual announcements to provide information to passengers. The doors of the train open automatically when it arrives at each station and are equipped with sensors to ensure safe operation.
The AGTS features art installations, including "Train Call", an audio installation with announcements and warning messages delivered by a well-known voice talent from the Denver area. The pre-recorded messages are preceded by a variety of short musical sound effects and jingles, intended to be playful, friendly, and memorable. The AGTS is an essential service for passengers, designed with extreme reliability and safety in mind.
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Explore the dining and shopping options
Denver International Airport offers a wide range of dining and shopping options for travellers to explore. The airport has three concourses (A, B, and C) that can be accessed via an underground train after passing through security. Each concourse offers a variety of restaurants, bars, and food stands to suit different tastes and preferences.
Concourse A features a diverse range of dining options, including the New American cuisine of James Beard Award–winning chef Alex Seidel at Mercantile Dining & Provision, the Denver Central Market with its selection of upscale grab-and-go items, and Tacos Tequila Whiskey. Local favourites such as Breckenridge Brewery, Elway's Taproom & Grill, and Snarf's Sandwiches can also be found here.
Concourse B presents travellers with a mix of familiar fast-food chains and unique local offerings. Popular choices include Starbucks, McDonald's, KFC, and Wendy's, as well as homegrown restaurants and breweries. For a quick bite, travellers can choose from options like Chick-fil-A, City Pho, and City Wok.
Concourse C showcases a blend of well-known brands and local favourites. Dunkin' Donuts, Starbucks, and McDonald's are easily accessible, while those seeking a taste of Denver can explore Root Down, SMASHBURGER, and the Great Divide Brewing, which offers hand-crafted beers and a selection of appetizers, sandwiches, and entrees. Little Man Ice Cream is also a popular choice for sweet treats.
In addition to the concourses, the Jeppesen Terminal, located between Concourses A and C, provides travellers with additional dining and shopping options. While the terminal can be busy, it houses restaurants like Boulder Beer Tap House, Rocky Mountain Chocolate Factory, and Einstein Bros. Bagels.
Travellers with longer layovers or those seeking accommodation near the airport can consider the Courtyard Marriott or Embassy Suites, both located just 10 minutes away. These hotels offer convenient amenities such as a fitness centre, restaurants, and a free shuttle service to and from the airport.
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Find the Interfaith Chapel on level 6 of the East side
If you're looking for a quiet place to pray or meditate at Denver International Airport, you can find the Interfaith Chapel on level 6 of the East side in the main terminal. This is the same level where you'll find check-in and security. The Interfaith Chapel is open daily from 5 a.m. to 10 p.m. and includes an Islamic Masjid. Catholic Mass is held on Sundays at 1 p.m., and on other Holy Days of Obligation such as The Feast of Mary, Ascension Thursday, Assumption of Mary, All Saints' Day, The Feast of the Immaculate Conception, Christmas Day, and Ash Wednesday.
The main terminal at Denver Airport is called the Jeppesen Terminal, and it's a bustling part of the airport with areas for luggage claim, customs, immigration, and security check-in. Denver International Airport is one of the busiest airports in the world, and it's huge, covering over 33,500 acres. With that in mind, it's a good idea to give yourself plenty of time to navigate the airport and find the Interfaith Chapel.
One way to get a sense of the layout of the airport is to check out the Denver airport map of terminals online. This interactive map lets you zoom in and out to see specifics like shops and gates, which can help you get your bearings before you arrive. Once you're at the airport, follow the clear signage to find your way to the East side of the Jeppesen Terminal and up to level 6.
If you need further assistance while you're at Denver Airport, you can video chat with one of the customer service agents. They are knowledgeable about the airport and can help you navigate to where you need to go.
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Take the airport rail to downtown Denver
Taking the airport rail is a convenient way to get from Denver International Airport to downtown Denver. The rail line is called the A Line and it takes approximately 37 minutes to travel the 23 miles from the airport to Denver Union Station. The train travels at speeds of up to 79 mph and costs $10 for a one-way ticket.
The A Line has six stops between the airport and Denver Union Station, with trains running every 30 minutes between 3:15 a.m. and 4:15 a.m., and then again from 4:15 a.m. to 6:30 p.m. The train has a capacity of 209 people per car, including seating for 91 people and two wheelchair spaces. The rail vehicles also have overhead storage, luggage towers, and bicycle racks, although travellers must be able to handle their own luggage.
Denver Union Station is the city's transportation hub, providing access to additional local and regional transportation services. These include light rail, regional and local buses, Amtrak rail service, taxis, and the free 16th Street MallRide shuttle and free downtown MetroRide buses that provide access to most downtown hotels. Union Station is also home to restaurants, bars, shops, and a boutique hotel, The Crawford Hotel.
Mobile ticketing is the easiest way to buy tickets for the A Line. The RTD app allows travellers to connect to other RTD resources for trip planning. Tickets can also be purchased from ticket vending machines on rail line platforms, inside Denver International Airport or Union Station, or at any RTD sales outlet.
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Utilise the baggage services, including storage and delivery
Denver International Airport (DEN) is one of the busiest airports in the world, serving as a major hub for many airlines and offering flights to over 200 destinations globally. Navigating such a large airport can be challenging, but DEN offers a range of services to assist passengers with their baggage, including storage and delivery options.
When it comes to baggage storage, DEN itself does not appear to offer onsite storage facilities due to strict regulations. However, there are several options available near the airport and in the wider Denver area. One option is to use a baggage storage service like Bounce, which partners with local businesses to provide secure spaces for travellers to store their luggage. The process is simple: you book online, specifying the number of bags and the duration of storage, and Bounce will show you convenient locations near the airport. The cost is $4.10 per day, and you can add more time or cancel your booking through the Bounce app.
Another option is to use a service like Eelway, which also offers luggage storage in partnership with local shops and hotels in Denver. Their service is available 24/7 and can be booked online. Vertoe is another similar service, offering on-demand, short-term storage options for your baggage and personal belongings. They provide a mobile-optimised website for quick and easy booking, and each bag is secured with a unique, tamper-proof seal.
For those looking to store their luggage specifically within the airport premises, Amtrak offers temporary baggage storage at a cost of $10 per bag for passengers and $20 per bag for non-passengers. This facility is located at the baggage centre on Level 5 of the airport. Additionally, the Westin hotel, which is attached to the airport, may also offer baggage storage, but it seems this service is only available with a room reservation.
DEN also provides a range of other baggage services to assist passengers. The airport offers accessible services for passengers with disabilities, including those who require wheelchairs. Additionally, the Sunflower Hidden Disabilities Program and ADA Compliance information are available for passengers who may need additional assistance.
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Frequently asked questions
You can take the airport rail (known as the A Line) to Denver Union Station for $10. The 23-mile ride takes about 37 minutes.
Use the AGTS, a free underground train service that operates 24/7 and connects the Jeppesen Terminal to all concourses.
You can relax in the comfortable seating areas, lounges, and the open-air plaza. You can also explore the concourses for dining and shopping options or use baggage storage and delivery services to facilitate hassle-free exploration.
Allow yourself enough time at the airport. Familiarize yourself with the airport layout and facilities beforehand. Download the Denver Airport app for real-time flight information, interactive maps, and updates on services.
You can pray or meditate in the Interfaith Chapel on level 6 of the East side in the main terminal. You can also play mini golf, or check out the plaza between the Main Terminal and the Westin Hotel, which features varying attractions each year.
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