Ruth Haines
Boston Logan International Airport offers a range of transportation options for travellers to choose from. The airport is 3.7 miles from Boston's city centre, and travellers can get there by car, public transportation, or even by water. The FlyLogan app provides airport information, maps, and premium Wi-Fi to help travellers navigate the airport with ease. The airport also offers a variety of amenities, including dining, shopping, and family-friendly services, as well as assistance for travellers with disabilities.
| Characteristics | Values |
|---|---|
| Transportation Options | Car, public transportation, bus, taxi, limo, water transportation, rental car, car-share services, Uber, Lyft |
| Parking | Available for $25 per day with an Advance Parking Reservation |
| Amenities | Free Wi-Fi, family-friendly amenities, dining, shopping |
| Accessibility | Wheelchair access, accessible restrooms, designated parking spaces, assistance for those with disabilities |
| Customer Service | Available daily from 6:15 a.m. to 10:00 p.m. via phone, video chat, app, and in-person at information booths |
| Language Support | Albanian, Arabic, Armenian, Cape Verdean, Creole, Dari, Farsi, French, Greek, Haitian Creole, Hindi, Italian, Japanese, Mandarin, Nepali, Norwegian, Persian, Pashto, Portuguese, Punjabi, Russian, Spanish, Swedish, Thai, Turkish, Urdu, Uzbeki, and a language translation service |
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What You'll Learn
Transportation to and from the airport
Boston Logan International Airport offers a range of transportation options to and from the airport. The airport is 3.7 miles from Boston's city centre.
Driving
If you are driving to the airport, you can reserve a parking space in advance for $25 per day. When using a GPS, you can plug in the address as Boston Logan International Airport, Boston, MA 02128. Once you arrive, follow the signs to find your departure terminal.
Public Transport
Public transport is a cheaper option than parking at the airport, although it may not be the most convenient. The MBTA is an economical and environmentally friendly way to get to and from the airport.
Bus
The Logan Express bus service offers a comfortable and convenient ride. There is also a free shuttle bus service between the terminals and transit connections. Bus services connect Boston Logan to points throughout New England.
Ride Apps
Ride App/Uber and Lyft offer pick-up and drop-off transportation at Boston Logan.
Taxi
Taxis and limos offer pick-up and drop-off at Boston Logan.
Water Transportation
You can also get to and from Boston Logan by water, which is a convenient and enjoyable option.
Rental Car
You can rent a car directly from the airport at the Rental Car Center. Boston Logan also offers car-sharing services.
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Parking
Boston Logan International Airport offers the only official parking at the airport, which can be booked in advance. The Central Parking Garage is convenient to all terminals and accessible via covered walkways with moving sidewalks. It offers both short-term and long-term parking. For those flying out of Terminal B, this garage also offers convenient access as well as short-term and long-term parking options.
The Economy Parking Garage offers parking near the airport with a free shuttle bus to all terminals. Accessible parking is available in all open garages for vehicles with a valid disability plate or placard. Even when the garage sign says “full,” Boston Logan ensures accessible parking for those who need it.
Boston Logan has 173 parking spaces for hybrid, electric, and alternative-fuel-only vehicles. Charging ports are located near the terminals, and normal parking rates apply with no cost for electricity use. Real-time availability can be checked on Chargepoint.com.
It is important to make a note of where you parked your vehicle before exiting the garage. The FlyLogan app has a new 'Mark My Car' feature to help with this. It is also recommended to check parking conditions in real time before arriving at the airport. When overflow parking is in effect, parking attendants will be on hand to direct and assist travellers.
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Customer service
Boston Logan International Airport offers a range of customer services to ensure a smooth travel experience for all passengers. The airport's customer service team is available daily from 6:15 am to 10:00 pm to provide assistance. Here are some key customer service features:
Accessibility Services
Boston Logan International Airport is committed to making travel accessible to all passengers. The airport provides various inclusive services and facilities, including wheelchair access, accessible restrooms, designated parking spaces, and assistance for passengers with disabilities. They also have a public survey to gather input from individuals with disabilities who have used the airport's facilities and services.
Transportation Options
The airport offers a variety of transportation options to and from the airport. The Logan Express bus service provides a comfortable and convenient ride. The MBTA is an economical and environmentally friendly choice. Additionally, free shuttle buses are available between the terminals and transit connections. Other options include ride-sharing apps, taxis, limos, and water transportation. Car rental and car-sharing services are also available at the airport.
FlyLogan App
The official Boston Logan airport app, FlyLogan, offers a wealth of features to enhance your travel experience. The app provides airport information, maps, premium Wi-Fi access, and other useful tools. It also includes information on security, shopping, dining, amenities, and locating your gate. The app supports video chat with customer service agents and is available for download on your personal device.
For assistance, you can reach the customer service agents by calling the toll-free number 800-23-LOGAN (800-235-6426). You can also use one of the kiosks at the information booths located pre-security in each terminal for video chat access. The customer service staff is multilingual, and a language translation service is available if needed.
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Airport facilities
Boston Logan International Airport is the largest airport in Massachusetts and the New England region in terms of passenger volume and cargo handling. It is also the busiest airport in the Northeastern United States outside the New York metropolitan area. The airport has four lettered passenger terminals (A, B, C, and E) and 107 gate positions. All terminals are connected by pre-security shuttle buses and the SL1 branch of the MBTA Silver Line BRT. Terminals A, B, and E are also connected via pre-security moving walkways.
The airport offers a range of accessible transportation options for travel to and from the airport, including water, bus, and rail. The MBTA's Blue Line subway provides connections to the Orange Line at State, which offers service to North Station and Back Bay, Boston's two other major rail transportation hubs. A transfer to the Green Line is available at Government Center Station. Free shuttle buses carry passengers between the Airport Station and the terminal buildings.
Boston Logan offers a variety of dining options, including food courts, dine-in restaurants, coffee shops, and grab-and-go selections. The FlyLogan app allows passengers to order food ahead for pickup. The airport also features a range of shopping options, including electronics, apparel, accessories, cosmetics, and souvenirs.
Other amenities and services at Boston Logan include free Wi-Fi in all terminals, ATM services, foreign currency exchange, and family-friendly amenities. The airport is committed to providing accessible facilities and services for passengers with disabilities and offers a customer service team to assist with queries and concerns.
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Driving directions
Driving to Boston Logan Airport is simple, as the airport is located just 3.7 miles from Boston's city centre. When using a GPS, input the address as Boston Logan International Airport, Boston, MA 02128.
Before setting off, it is recommended that you check your car to avoid any problems on the road. This includes checking your tire pressure, oil level, coolant, and vehicle lights (front and rear). Checking your vehicle will ensure that you are on time and avoid any stress during your travels. It is also important to check travel conditions and construction updates before leaving to estimate how much time your journey will take. Speed limits change depending on the area, so be mindful of this.
If you are driving from the north shore, travel along Highway I-95 in a southerly direction. If you are coming from western Massachusetts, take the Massachusetts Turnpike I-90 in an easterly direction. From the south shore or Cape Cod, travel along Route 3 in a northerly direction towards Boston. Exit at Junction exit 24 and head towards the Callahan Tunnel and Logan Airport. The airport will be signposted from this point.
Once you arrive at the airport, follow the signs posted to find your departure terminal.
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Frequently asked questions
Boston Logan Airport is located 3.7 miles from Boston's city centre. You can get there by car, public transportation, or even by boat. Driving to the airport is the easiest option, but public transportation is the most economical and environmentally friendly choice.
You can reserve a parking space at the airport for $25 per day with an Advance Parking Reservation.
Boston Logan Airport offers free Wi-Fi, family-friendly amenities, dining, and shopping options. They also provide accessible services and facilities, including wheelchair access, accessible restrooms, and designated parking spaces.
Boston Logan's Aviation Customer Service team is available daily from 6:15 am to 10:00 pm. You can reach them by calling their toll-free number (800-23-LOGAN) or via video chat on the FlyLogan app. The customer service staff speaks various languages, and a language translation service is also available.
