Roberta Aguirre
Getting to Hertz Car Rental at O’Hare International Airport (ORD) is a straightforward process, whether you’re arriving domestically or internationally. After landing, follow signs to the Rental Car Facility, which is located on the ground level of the parking garage. Shuttle buses run frequently from all terminals to the facility, with stops clearly marked. Once inside, proceed to the Hertz counter to pick up your rental agreement and keys. The facility is open 24/7, ensuring convenience for travelers arriving at any time. With its efficient layout and clear signage, accessing Hertz at O’Hare is hassle-free, allowing you to quickly start your journey.
| Characteristics | Values |
|---|---|
| Location | O'Hare International Airport (ORD), Chicago, IL |
| Hertz Rental Car Facility Address | 10255 W Zemke Blvd, Chicago, IL 60666 |
| Transportation Option 1 | Complimentary shuttle service from all terminals to the rental facility |
| Shuttle Pickup Location | Lower level of each terminal (follow signs for "Rental Car Shuttles") |
| Shuttle Frequency | Every 5-10 minutes |
| Transportation Option 2 | Airport Transit System (ATS) train to the Multi-Modal Facility (MMF) |
| ATS Train Availability | All terminals (follow signs for "Rental Car Facilities") |
| Walking Distance from MMF | Short walk from the MMF to the Hertz rental facility |
| Operating Hours | 24/7 |
| Contact Information | (773) 686-7300 |
| Website | Hertz O'Hare Airport |
| Additional Services | Fuel purchase option, vehicle upgrades, and Hertz Gold Plus Rewards |
| Parking | On-site parking available at the rental facility |
| Nearest Public Transit | CTA Blue Line to O'Hare, then follow airport signage for rental cars |
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What You'll Learn
Location of Hertz at O'Hare
Hertz Car Rental at O'Hare International Airport is conveniently located within the airport complex, ensuring easy access for travelers. Situated at 505 West Bryn Mawr Avenue, Chicago, IL 60661, the Hertz facility is part of the airport's Rental Car Center, a centralized hub designed to streamline the car rental process. This location is just a short shuttle ride from all terminals, making it a practical choice for both domestic and international arrivals.
To reach the Hertz location, follow these steps: After landing at O'Hare, proceed to the baggage claim area and look for signs directing you to the Rental Car Shuttle Bus. These buses operate 24/7 and run every 5–10 minutes, ensuring minimal wait time. Board the shuttle and disembark at the Rental Car Center. Once inside, follow the signage to the Hertz counter, where you can complete your rental agreement and pick up your vehicle. The entire process is designed for efficiency, allowing you to transition smoothly from your flight to your rental car.
A key advantage of Hertz's O'Hare location is its proximity to major highways, including I-90 and I-294, providing quick access to downtown Chicago and surrounding areas. This strategic positioning makes it an ideal starting point for both business and leisure travelers. Additionally, the facility offers a wide range of vehicle options, from compact cars to luxury SUVs, catering to diverse needs and preferences.
For those unfamiliar with the layout of O'Hare, it’s worth noting that the Rental Car Center is a modern, well-organized facility with ample parking and clear signage. However, during peak travel times, such as holidays or weekends, the shuttle bus and rental counters can become busy. To avoid delays, consider reserving your vehicle in advance and allowing extra time for the shuttle transfer.
In summary, Hertz at O'Hare combines accessibility, convenience, and efficiency, making it a top choice for travelers seeking a seamless car rental experience. Its centralized location within the Rental Car Center, coupled with frequent shuttle service and proximity to major highways, ensures a hassle-free start to your journey. Whether you’re visiting Chicago for work or leisure, Hertz’s O'Hare location is strategically positioned to meet your transportation needs.
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Shuttle Service to Hertz Counter
Navigating the sprawling terminals of O’Hare Airport can be daunting, especially when you’re eager to reach the Hertz car rental counter. Fortunately, Hertz offers a complimentary shuttle service that simplifies this process. The shuttle operates continuously, ensuring you won’t be left waiting long, regardless of your arrival time. Look for the designated shuttle pickup area at the Multi-Modal Facility, accessible via the Airport Transit System (ATS) from any terminal. This service is not only convenient but also eliminates the stress of lugging luggage across the airport.
The Hertz shuttle is easily identifiable, with clear branding and signage, so you won’t mistake it for other airport transportation. Once onboard, the ride to the Hertz counter takes approximately 10–15 minutes, depending on traffic. During peak travel times, shuttles run more frequently, reducing wait times to as little as 5 minutes. Pro tip: If you’re traveling with a group or have oversized luggage, inform the shuttle driver in advance to ensure a smooth boarding process.
While the shuttle service is efficient, it’s essential to plan ahead. Check your flight’s arrival terminal and allow 15–20 minutes to reach the shuttle pickup area via the ATS. For international arrivals, factor in additional time for customs and baggage claim. Hertz also provides real-time shuttle tracking through their mobile app, a feature particularly useful for those who prefer precise scheduling. This combination of reliability and technology makes the shuttle service a standout option for reaching the Hertz counter.
Comparing the shuttle to other transportation methods, it’s clear why it’s the preferred choice for many travelers. Unlike rideshares or taxis, the shuttle is free and avoids the unpredictability of surge pricing. It’s also more direct than public transportation, which often involves multiple transfers. For those renting a car, starting your journey with a hassle-free shuttle ride sets a positive tone for your trip. By leveraging this service, you’ll arrive at the Hertz counter ready to hit the road with minimal fuss.
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Navigating Airport Terminals
Navigating the terminals of O’Hare International Airport (ORD) can feel like solving a maze, especially when your goal is reaching Hertz Car Rental efficiently. The airport’s layout spans four terminals (1, 2, 3, and 5), each with distinct gates and services. To streamline your journey, start by identifying your arrival terminal. Terminals 1, 2, and 3 are connected via the Airport Transit System (ATS), a free train that runs every few minutes. Terminal 5, however, is separate and requires a shuttle bus or a short walk. Knowing this upfront prevents unnecessary detours and saves time.
Once you’ve disembarked and collected your luggage, follow signs for "Rental Car Shuttles." Hertz operates a dedicated shuttle service that picks up passengers from all terminals. The shuttle stops are clearly marked and typically located near the lower-level exits. For instance, in Terminal 1, head to Door 1E; in Terminal 2, use Door 2E; in Terminal 3, go to Door 3E; and in Terminal 5, follow signs to the shuttle center. The shuttles run frequently, but peak travel times can lead to longer waits, so plan accordingly. Pro tip: If you’re traveling light, consider using the Multi-Modal Facility (MMF), where Hertz is located, as a central pickup point to avoid terminal-specific delays.
While waiting for the shuttle, take a moment to familiarize yourself with the Hertz rental process. Having your reservation details, driver’s license, and payment method ready speeds up the transaction. If you’re a Hertz Gold Plus Rewards member, you can bypass the counter entirely and proceed directly to your assigned vehicle. This is particularly useful at O’Hare, where rental counters can be crowded, especially during holidays or early mornings.
Finally, consider the airport’s ongoing construction and terminal renovations, which can temporarily alter routes and signage. Check O’Hare’s official website or app for real-time updates before your trip. For example, the ATS train may occasionally close for maintenance, requiring a bus transfer between terminals. Being aware of these changes ensures you stay on track and arrive at Hertz without frustration. Navigating O’Hare’s terminals doesn’t have to be daunting—with a bit of preparation and awareness, you’ll transition smoothly from plane to rental car.
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Picking Up Your Rental Car
Arriving at O’Hare International Airport and navigating to Hertz Car Rental is straightforward, but picking up your rental car efficiently requires a bit of preparation. Once you’ve landed, follow the signs to the Rental Car Facility, located on the ground level of the parking garage. Hertz is among the major rental companies housed here, and their counter is clearly marked. Before heading to the counter, ensure you have your reservation confirmation, driver’s license, and credit card ready. This minimizes wait time and streamlines the process, especially during peak travel hours.
The Hertz pickup process is designed for convenience, but there are a few nuances to keep in mind. If you’re a Hertz Gold Plus Rewards member, you can bypass the counter entirely and proceed directly to your assigned vehicle. Non-members will need to complete the paperwork at the counter, where staff will verify your documents and confirm your rental details. Be prepared to review additional insurance options, though these are optional and depend on your personal coverage. Pro tip: Decline additional coverage if your personal auto insurance or credit card already provides rental car protection.
After finalizing your rental agreement, head to the designated Hertz parking area within the Rental Car Facility. Your vehicle’s location will be provided at the counter or via the Hertz app if you’re a Gold member. Inspect the car for any pre-existing damage and document it with photos or by noting it on the rental agreement. This protects you from liability for damages that occurred before your rental period. Once satisfied, adjust the mirrors, seats, and climate controls to your preference before hitting the road.
For a seamless experience, consider downloading the Hertz app beforehand. It allows you to manage your reservation, locate your vehicle, and even extend your rental remotely. Additionally, familiarize yourself with the airport layout by checking O’Hare’s official website or using Google Maps to visualize the route from your terminal to the Rental Car Facility. This small step can save you time and reduce stress, especially if you’re visiting Chicago for the first time. With these tips in mind, picking up your Hertz rental car at O’Hare becomes a hassle-free part of your journey.
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Returning Hertz Car at O'Hare
Returning a Hertz car at O’Hare Airport is a straightforward process, but knowing the specifics can save you time and stress. The Hertz return location is situated at 10255 W Zemke Blvd, Chicago, IL 60666, just off the airport grounds. Follow the signs for "Rental Car Return" as you approach the airport, which will direct you to the designated area. Ensure your fuel tank is at the required level to avoid additional charges, typically matching the level when you picked up the vehicle.
Upon arrival at the Hertz facility, drive into the return lane and look for staff members who will guide you. They will inspect the vehicle for damage and confirm the mileage. If returning after hours, park the car in the designated area, lock it, and drop the keys in the provided secure drop box. Hertz offers a final receipt via email, so verify your contact information is correct before leaving.
A common mistake renters make is assuming the return process is identical to pickup. Unlike pickup, where you might interact with a counter agent, returns are often handled curbside. Be prepared to exit the vehicle promptly, as the process is designed for efficiency. If you have prepaid for fuel and haven’t used the full tank, Hertz policies typically don’t provide refunds, so plan your fuel usage accordingly.
For international travelers or those with tight schedules, allocate at least 30 minutes for the return process, including shuttle time to the terminal. Hertz operates shuttles every 10–15 minutes from the return center to all O’Hare terminals. Verify your terminal number beforehand, as shuttle stops vary. Pro tip: Use the Hertz mobile app to receive real-time updates on shuttle arrivals and streamline your return experience.
Lastly, consider Hertz’s "Ultimate Choice" program if you’re a frequent renter. Members can bypass the return line entirely by using the app to check out, though this feature is subject to availability. Always review your rental agreement for specific return instructions, as terms can vary based on vehicle type or rental duration. With these steps in mind, returning your Hertz car at O’Hare becomes a seamless part of your travel itinerary.
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Frequently asked questions
The Hertz Car Rental location at O'Hare Airport is situated at 10255 W Zemke Blvd, Chicago, IL 60666, directly at the airport.
Follow the "Rental Car" signs in your terminal to the Airport Transit System (ATS). Take the ATS train to the Rental Car Facility, where Hertz is located on the 1st floor.
Yes, the Airport Transit System (ATS) train serves as a free shuttle from the terminals to the Rental Car Facility, where Hertz is located.
Hertz at O'Hare Airport is typically open 24/7, but it’s best to verify hours by calling (773) 686-6000 or checking their website before your arrival.
No, all rental car pickups, including Hertz, are located at the consolidated Rental Car Facility, accessible via the Airport Transit System (ATS) from the terminals.
