Navigating O'hare: Filing Complaints And Getting Results

If you have a complaint about O'Hare International Airport, there are several ways to file it. The Chicago Department of Aviation (CDA) maintains a toll-free hotline and an Aircraft Noise Complaint Form for citizens to report concerns about aircraft events or noise levels. The O'Hare Noise Compatibility Commission (ONCC) is another inter-governmental agency dedicated to reducing aircraft noise in the communities around the airport.

How to file a noise complaint

If you have a complaint about O'Hare International Airport, there are a few ways to file a noise complaint. The Chicago Department of Aviation (CDA) maintains a toll-free hotline at 1-800-435-9569 and an Aircraft Noise Complaint Form for citizens to report concern about particular aircraft events or aircraft noise levels in general. You can also submit a noise complaint online via the City of Chicago's 311 system. The City of Chicago also utilizes the FAA’s 65 DNL Noise Contour to identify the homes most impacted by aircraft noise. Many homes within the 65 DNL noise contour are eligible to take part in the City of Chicago’s Residential Sound Insulation Program.

The O'Hare Noise Compatibility Commission (ONCC) is an inter-governmental agency dedicated to reducing aircraft noise in the communities around O'Hare International Airport. It was established in 1996 and now includes 42 communities and 19 school districts. These 61 members are represented by mayors, Chicago aldermen, Cook County and school superintendents at more than 20 public meetings that the ONCC and its committees hold annually.

If you prefer, you can also report your issue through an independent platform, which will ensure your complaint gets the attention it deserves.

How to contact the Chicago Department of Aviation

The Chicago Department of Aviation (CDA) maintains a toll-free hotline at 1-800-435-9569 and an Aircraft Noise Complaint Form for citizens to report concern about particular aircraft events or aircraft noise levels in general. The Aircraft Noise Complaint Form can be submitted online through the City of Chicago's 311 system. The City of Chicago also utilises the FAA's 65 DNL Noise Contour to identify the homes most impacted by aircraft noise. Many homes within the 65 DNL noise contour are eligible to take part in the City of Chicago's Residential Sound Insulation Program.

The Chicago Department of Aviation can also be contacted via phone at (800) 832-6352.

The O'Hare Noise Compatibility Commission (ONCC) is the only inter-governmental agency that is dedicated to reducing aircraft noise in the communities around O'Hare International Airport. It was established in 1996, following an invitation from the City of Chicago to suburban mayors to begin constructive dialogues on aircraft noise issues. Since its founding, the ONCC's membership has grown tremendously and now includes 42 communities and 19 school districts. These 61 members are represented by mayors, Chicago aldermen, Cook County and school superintendents at more than 20 public meetings that the ONCC and its committees hold annually.

How to fill out an Aircraft Noise Complaint Form

If you have a complaint about O'Hare International Airport, you can fill out an Aircraft Noise Complaint Form. This is provided by the Chicago Department of Aviation (CDA) and allows citizens to report concerns about particular aircraft events or aircraft noise levels in general. The form is one of two official ways to submit a complaint, the other being a phone call to the CDA's noise hotline: 1-800-435-9569.

To fill out the Aircraft Noise Complaint Form, you will need to provide the following information:

• Your name and contact information, including your address, phone number, and email address.
• The date and time of the incident you are complaining about.
• A detailed description of the incident, including any relevant details such as the type of aircraft involved, the noise level, and the impact it had on you or your community.
• Any supporting documentation or evidence you may have, such as photos, videos, or audio recordings.

It is important to be as detailed as possible when filling out the form, as this will help the CDA to better understand and address your complaint. You should also be aware that your complaint will be included in the CDA's Airport Noise Management System reports, which are published monthly. These reports are used to track and reduce aircraft noise in the communities surrounding O'Hare International Airport.

How to submit a complaint online

If you have a complaint about O'Hare International Airport, there are a few ways to submit it.

Firstly, you can call the Chicago Department of Aviation (CDA) noise hotline on 1-800-435-9569. This is a toll-free number. You can also submit a noise complaint online via the City of Chicago's 311 system. This is used to track airplane noise complaints and they will be included in the Airport Noise Management System reports.

If you have a complaint that is not related to noise, you can submit it via an online platform, complain.biz. This website states that it will ensure your complaint gets the attention it deserves.

The O'Hare Noise Compatibility Commission (ONCC) is an inter-governmental agency dedicated to reducing aircraft noise in the communities around O'Hare International Airport. It was established in 1996 and now includes 42 communities and 19 school districts.

How to submit a complaint by phone

To submit a complaint about O'Hare Airport by phone, you can call the Chicago Department of Aviation's (CDA) noise hotline at 1-800-435-9569. This is a toll-free number. You can also call Chicago O'Hare International Airport directly on (800) 832-6352.

When you call, you will be able to report your concern about a particular aircraft event or aircraft noise levels in general. Your complaint will be included in the monthly Airport Noise Management System report.

Frequently asked questions