Explore Jewel Changi: A Guide To Entering The Airport Paradise

Jewel Changi Airport is a shopping centre connected to Changi Airport, one of the world's busiest airports. The Jewel is accessible to those clearing customs, as well as those transiting through the airport. The shopping centre can be accessed via link bridges from Terminals 2 and 3, and the arrivals hall of Terminal 1 connects directly to Level 1 of The Jewel. The free airport Skytrain also passes through The Jewel, connecting Terminals 2 and 3.

How to enter Jewel Changi Airport if you are clearing customs

If you are clearing customs at Changi Airport, you can visit Jewel Changi Airport on arrival or departure. The central atrium is open 24/7, but it is recommended to check it out on your way out. Head to the airport a few hours early for your flight and check in so that you're not carrying your check-in luggage around the Jewel.

To get to the Jewel, you can take the Skytrain between Terminals 2 and 3. If you are in Terminal 1 or 4, you need to get to Terminal 2 or 3 in order to switch to the train that passes through the Jewel. The train slows down when it enters the Jewel, giving you a good view of the rain vortex and the Jewel in general. If you want to enter the Jewel and have a closer look, it's better to exit the transit area and clear immigration.

When you check in for your first flight, you need to tell the counter staff that you intend to exit immigration during your transit so that they can issue you two boarding tickets: one for your second flight and one for your return to the transit area.

How to enter Jewel Changi Airport if you are transiting and not clearing customs

If you are transiting through Changi Airport and not clearing customs, you can still see the iconic waterfall by passing through on the free airport Skytrain. To do this, take the train between Terminal 2 and Terminal 3. If you are in Terminal 1 or 4, you will need to get to Terminal 2 or 3 in order to switch to the train that passes through the Jewel.

If you are landing in Terminal 1, the arrivals hall connects directly to The Jewel at Level 1. If you are looking to head to Terminals 2 and 3 from The Jewel, or vice versa, you can make use of link bridges.

The Jewel is a shopping centre connected to an airport, with some airport-related amenities such as check-in areas, lounges and a transit hotel. Early check-in is great if you wish to spend some time shopping or exploring all of The Jewel’s activities. There are a few manned check-in desks, but only for select airlines listed above the counters. Priority Pass members are welcomed into the Changi Lounge before their onward flight.

How to enter Jewel Changi Airport by Skytrain

If you are arriving at Changi Airport and want to get to Jewel by Skytrain, you can do so by following the signs to Jewel from Level 1 of Terminal 1. The North entrance of Jewel is connected to the Arrival Hall of Terminal 1, Level 1.

If you are arriving at Terminals 2 or 3, you can access Jewel via link bridges located at Level 2. It is a 5-10 minute walk from Terminal 2 via the link bridge at Level 3 (near the MRT station). From the Departure Halls of Terminal 3 (near Crowne Plaza), it is also a 5-10 minute walk via the link bridge.

If you are arriving at Terminal 4, you will need to get to Terminal 2 or 3 to switch to the train that passes through Jewel.

If you are not clearing customs, you can still see the iconic waterfall by passing through on the free airport Skytrain.

How to enter Jewel Changi Airport from Terminal 1

If you're arriving at Changi Airport and want to get to Jewel from Terminal 1, you can enter via the North entrance on Level 1 of the Arrival Hall. Follow the signs to Jewel from Level 1 of the terminal.

If you're already in the airport and want to get to Jewel from Terminal 1, you can walk there in 5 to 10 minutes via the link bridge on Level 3, near the MRT station.

It's also possible to take the Skytrain or shuttle bus to get around the airport. If you're coming from Terminal 4, you'll need to use the shuttle bus, as this terminal is located at a distance from the others.

Remember, Jewel is located in the public area, so you'll need to clear arrival immigration to enter Singapore and visit. Make sure you have a valid visa if needed and allow enough time for immigration clearance before your connecting flight.

How to enter Jewel Changi Airport from Terminals 2 and 3

Jewel Changi Airport is located in the public area, between Terminals 2 and 3, and is directly connected to Terminal 1. If you are transiting through Changi Airport, you will need to clear arrival immigration to enter Singapore and visit Jewel.

If you are in Terminal 1, you can enter Jewel via the North entrance, which is connected to the Arrival Hall of T1, Level 1. If you are in Terminals 2 or 3, you can reach Jewel via a link bridge. From Terminal 2, the link bridge is at Level 3, near the MRT station, and the walk should take around 5 to 10 minutes. From Terminal 3, the link bridge is near the Crowne Plaza, and the walk should also take 5 to 10 minutes.

You can also travel between terminals and Jewel by Skytrain or shuttle bus. The Skytrain can be taken from both public areas and secured areas of the airport.

Frequently asked questions