A Seamless Delhi Airport Experience: Check-In Made Easy

Checking in at Delhi Airport can be a straightforward process if you follow a few simple steps. Firstly, it is advisable to check your flight confirmation and the airline's regulations, especially baggage guidelines, before leaving for the airport. You can also save time by checking the Live Queue Status Tracker for the current waiting time at the airport. Once you arrive at Delhi Airport, locate your airline and departure terminal (Terminal 1, 2 or 3). If you have not already checked in online, you will need to go to the check-in counter to drop off your luggage and receive your boarding pass. Delhi Airport has also introduced a Self-Baggage Drop facility at Terminal 3 to streamline the baggage drop-off process and reduce waiting times.

Check-in online or at the airport

Checking in online or at the airport is a straightforward process at Delhi Airport.

Online Check-in

To check in online, visit the airline's website before leaving for the airport. Here, you can check in for your flight and select your seat. You will also need to review the airline's baggage guidelines, including weight limits and restrictions.

Airport Check-in

If you missed checking in online, you can do so at the airport. Delhi Airport has Common-Use Self Service (CUSS) kiosks, which allow you to print out your boarding pass and baggage tags by scanning your phone. You can also use the kiosks to print your boarding pass if you have already checked in online.

If you have more than one piece of handheld baggage and one carry-on, or if you did not check in online, you can visit the airline's check-in counter to drop off your luggage.

Boarding

After your baggage has been checked in and your ticket has been verified, you will be issued a boarding pass. If you are travelling with only hand luggage, your boarding pass will be issued after your ticket has been verified.

To board the plane, you will need to go through the security check. Passengers registered with DigiYatra can use dedicated gates at the security check area for a seamless process.

Check the live queue status tracker

The Live Queue Status Tracker is a helpful tool for travellers who want to make the most of their time and reduce the stress of travelling. The tracker is especially useful during the peak season when there is increased congestion at the airport.

The Live Queue Status Tracker is an AI-enabled queue management system that provides real-time data on waiting times at the airport queues. It covers different processes such as check-in, security check, and emigration at all eight departure gates of Terminal 3. At the arrival level, the tracker provides waiting times for the immigration and domestic-to-international transfer areas.

By using the Live Queue Status Tracker, travellers can check the on-ground traffic and queue times from anywhere in the world. This allows them to plan their journey to the airport accordingly and avoid arriving too early or too late. The tracker can also help reduce uncertainty and travel anxiety, making the overall airport experience more convenient and enjoyable.

To use the Live Queue Status Tracker, travellers can visit the official website of Delhi Airport or download the HOI app. This tool is a great way to enhance your airport experience and ensure a smooth journey.

Use the self-baggage drop

The self-baggage drop service at Delhi Airport is a convenient option for passengers looking to save time and avoid the hassle of waiting in queues. Here's a step-by-step guide on how to use the self-baggage drop facility:

Step 1: Generate your boarding pass and baggage tags

Start by visiting the Self Check-In kiosk at the airport. Here, you can obtain your boarding pass and baggage tags. The Self Check-In kiosk is a user-friendly option that allows you to quickly generate the necessary documentation for your trip.

Step 2: Attach the baggage tag to your luggage

Once you have your baggage tag, securely attach it to your luggage. This tag contains important information that helps identify and track your baggage throughout its journey. Make sure it is properly affixed to your bag so it doesn't get detached during transit.

Step 3: Proceed to the Self-Baggage Drop facility

After tagging your luggage, make your way to the Self-Baggage Drop (SBD) facility, located at Check-in Row-P of Terminal 3. This terminal is equipped with 14 self-baggage drop machines, a combination of fully automated and hybrid devices, ensuring a seamless experience for travellers.

Step 4: Scan your boarding pass and declare your luggage contents

At the SBD facility, you will need to scan your boarding pass. Additionally, you must declare that your luggage does not contain any prohibited or dangerous items. This step is crucial for the safety and security of all passengers and staff.

Step 5: Load your baggage onto the designated belt

Finally, place your tagged and declared baggage onto the designated belt at the SBD facility. Once your bag is on the belt, the system will automatically transfer it to the sorting area and then onto the aircraft. You don't need to worry about registering separately for this service, as it is included in your travel process.

The self-baggage drop service is currently available for passengers travelling with specific airlines, including Indigo, Air India, Air India Express, Vistara, KLM Royal Dutch Airlines, Air France, British Airways, Lufthansa, and Swiss International. This service is designed to streamline the baggage drop-off process, reducing your wait time by approximately 15-20 minutes and enhancing your overall airport experience.

Check-in times and bag drop

To ensure a smooth check-in process at Delhi Airport, it is recommended that passengers reach the airport 2-3 hours before the scheduled departure time for domestic flights and 2-4 hours early for international flights. However, it is always best to check with your airline for specific instructions.

Check-in Times

Passengers can check in for their flight by visiting the airline's website before leaving home. Flyers who miss web check-in can do so at the airport kiosk by entering their PNR number, selecting their seat, and reading and agreeing to the conditions.

Bag Drop

If you have more than one handheld and one carry-on bag, or you decided not to complete web check-in, you can visit the airline's check-in counter to drop off your luggage. Delhi Airport has introduced the Self-Baggage Drop (SBD) facility to streamline the baggage drop-off process and reduce wait times. The SBD facility is located at Check-in Row-P of Terminal-3 and is available for passengers travelling with Indigo, Air India, Air India Express, Vistara, KLM Royal Dutch Airlines, Air France, British Airways, Lufthansa & Swiss International.

The self-baggage drop process involves two simple steps:

• Generate your boarding passes and baggage tags at the Self Check-In kiosk, then attach the baggage tag to your luggage.
• Proceed to the SBD facility, where you can scan your boarding pass, declare your luggage is free of prohibited/dangerous items, and load your baggage onto the designated belt.

Once these steps are completed, your baggage will be automatically transferred to the sorting area and then onto the aircraft.

Keep your documents handy

To ensure a smooth check-in process at Delhi Airport, it is important to keep your documents handy. Here are some detailed instructions and tips to help you stay organised and prepared:

Firstly, make sure you have all the necessary documents with you before leaving for the airport. For domestic flights within India, a valid document of identity is required. This could include a driver's license, an Aadhar card, or any other recognised form of identification. It is always a good idea to carry additional proof of identity, such as a passport, even for domestic travel, as it may be required by certain airlines or in specific situations. For international flights, a passport is mandatory, so ensure that it is up to date and valid for your travel.

If you are travelling with minors, those under 18 who are accompanied by adults do not need to show proof of identity. However, if they are flying unaccompanied, they must carry the requisite forms as mentioned by the airline. It is also a good idea to keep a copy of your travel itinerary, e-tickets, or boarding passes with you, as these may be required for reference during check-in or at other points during your journey. Additionally, some countries may have specific entry or visa requirements, so be sure to check the regulations for your destination and transit points, if applicable.

To streamline your check-in process even further, consider registering for DigiYatra. This is a decentralised mobile-based ID storage platform that allows air travellers to save their IDs and travel documents securely. By using DigiYatra, you can enjoy a quick, hassle-free, and contactless journey. It offers an automated boarding process where your face acts as your boarding pass, eliminating the need to present physical documents multiple times.

It is also recommended to arrive at the airport with ample time to spare. For domestic flights, most airlines suggest arriving 2-3 hours in advance, while for international travel, the recommended time is often 2-4 hours before departure. This gives you a buffer to navigate any unexpected delays and ensures a more relaxed check-in experience.

Lastly, stay informed about the latest guidelines and updates from the airport and your airline. Check the Delhi Airport website or use their mobile app for the most current information. By following these steps and keeping your documents organised and easily accessible, you can ensure a seamless and efficient check-in process at Delhi Airport.

Frequently asked questions