
Uber drivers can check their position in the airport queue by looking at the top of their screen once they've entered the airport waiting area. The Uber app will automatically add drivers to the queue once they enter the airport geofence area, and they can choose whether or not to accept a place in the queue. The queue works on a first-come, first-served basis, with the driver who has been waiting the longest receiving the next trip request.
Characteristics | Values |
---|---|
How to check position in the queue | Your position in the queue will be displayed on the top of the screen once you enter the airport waiting area |
How to check the number of drivers in the queue | Click the plane icon when you are not in the airport waiting area |
How to be added to the queue | The driver can be automatically added to the queue once they enter the Airport Geofence area, or they can choose to add themselves to the queue |
How to be removed from the queue | If the driver moves out of the Airport Geofence area, they will be automatically removed from the queue |
How to be placed at the front of the queue | Complete a short trip from the airport |
How to check the pickup location | The app will guide you to a designated pickup location |
What You'll Learn
- Uber drivers can check their position in the airport queue on their app
- Uber drivers can request to see the number of drivers in the queue by clicking the plane icon
- Uber drivers can lose their place in the queue by going offline, turning off their phone, leaving the area or repeatedly rejecting requests
- Uber drivers can be automatically added to the queue when they enter the airport geofence area
- Uber drivers can be automatically removed from the queue if they move out of the airport geofence area
Uber drivers can check their position in the airport queue on their app
Uber drivers can easily check their position in the airport queue on their app. Once a driver enters the airport geofence area, they will be alerted to add themselves to the queue, or they can be automatically added to the queue. The driver can choose to accept or reject being added to the queue.
The Uber app will display the driver's queue number, and trips will be automatically assigned based on their position. The queue number will be displayed at the top of the screen once the driver enters the airport waiting area. The number of drivers waiting in the queue can be seen by clicking the plane icon when the driver is not in the airport waiting area.
Uber's technology uses a first-in-first-out (FIFO) system, so the first driver to enter the queue will be the first to receive a trip request. The queue works on a 'first come, first served' model, and drivers are allocated trips in a timely and transparent manner.
If a driver moves out of the airport geofence area, they will be automatically removed from the queue.
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Uber drivers can request to see the number of drivers in the queue by clicking the plane icon
Uber drivers can now request to see the number of drivers in the queue at any given airport by simply clicking on the plane icon on their app. This feature is only available when the driver is not in the airport waiting area.
Once the driver enters the Airport Geofence area, the app will alert them to add themselves to the queue, or they can be automatically added to the queue. The driver can accept or reject if they want to be in the queue or not for quick trip allocation.
Uber's technology uses a first-in-first-out (FIFO) system. Once a driver enters the FIFO zone, they will be placed in a virtual queue. The first driver to enter this queue will be the first to receive a trip request when available.
The driver should be verified and online to be a part of the airport queue. After trip allocation to the driver, queue numbers will be revised immediately for all other drivers. If the passenger cancels the booking, the driver's queue number will remain as it was before they accepted the booking.
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Uber drivers can lose their place in the queue by going offline, turning off their phone, leaving the area or repeatedly rejecting requests
The Uber app uses a first-in-first-out (FIFO) system, which means that drivers are placed in a virtual queue, with the first driver to enter the queue being the first to receive a trip request. However, this position is not fixed and can be lost under certain circumstances.
If a driver goes offline or turns off their phone, they will lose their place in the queue. This is because the app can no longer recognise their presence in the queue and so removes them. Similarly, if a driver leaves the designated waiting area, they will be removed from the queue. This is due to the app's geo-fencing technology, which tracks a driver's location and will only include them in the queue if they are within a certain area.
Additionally, repeatedly rejecting requests can result in a driver's spot in the queue being reset. While it is unclear exactly how many rejections will cause this, it is mentioned that three rejections in a row can lead to being kicked to the end of the queue.
It is worth noting that a rider cancellation will not affect a driver's queue position. If a rider cancels and the driver has already left the waiting area, they can simply return to the waiting area and their original spot will be restored.
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Uber drivers can be automatically added to the queue when they enter the airport geofence area
The driver can choose to accept or reject being added to the queue. If accepted, the driver will be allocated a queue number in the app, and trips will be automatically assigned based on their position in the queue. If a driver is at the top of the queue and is offered a ride, they can choose to reject it, but this may result in them being moved to the back of the queue.
The queue system works on a 'first come, first served' model, so the driver who has been waiting the longest will receive the next trip request. The position in the queue will be displayed on the app once the driver enters the airport waiting area. It is possible to check the number of drivers in the queue by clicking the plane icon when outside the airport waiting area.
If a driver moves out of the airport geofence area, they will be automatically removed from the queue.
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Uber drivers can be automatically removed from the queue if they move out of the airport geofence area
Uber drivers are automatically added to the queue when they enter the airport geofence area. They can choose to accept or reject being added to the queue. However, if they move out of the airport geofence area, they will be automatically removed from the queue.
The airport geofence area is a designated waiting lot for Uber drivers. It is usually located within a few miles of the airport. The Uber app will notify drivers to head to the waiting area when they are close to the airport. The waiting lot is geofenced, so if a driver leaves the lot, they will be removed from the queue.
The queue system at airports works on a "first come, first served" model. Once a driver accepts being added to the queue, they will be allocated a queue number in the app, and trips will be automatically assigned based on their position in the queue. If a driver is assigned a trip and the passenger cancels the booking, the driver's queue number will remain the same as it was before they were assigned the booking.
Some airports have separate domestic and international queues, with different waiting times for each. At these airports, the geofencing technology prevents the two queue areas from overlapping.
Being in the airport queue does not mean that a driver will only receive airport trip requests. They may still receive trip requests from outside the airport, and they can choose to accept or reject these requests. If a driver takes a short trip and then returns to the queue, they may be placed higher in the queue for a certain period (e.g., 24 hours).
Some drivers choose to wait in the airport queue for various reasons, such as the convenience of airport pickups, higher tipping rates, or simply to take a break. However, other drivers prefer to avoid the airport queue due to long waiting times and the potential for low-profit trips.
It is important to note that phone sitting, or having multiple phones in the geofenced area to secure a spot in the queue, is not allowed and may result in deactivation or other penalties. Uber drivers are required to be present with their devices and app open while in the queue.
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Frequently asked questions
Once you enter the airport's Geofence area, you will be alerted to add yourself to the queue or be automatically added. Your position in the queue will be displayed on the top of the screen once you enter the airport waiting area.
Uber uses a first-in-first-out (FIFO) system. The first driver to enter the queue will be the first to receive a trip request. When a rider requests a ride, the partner who has been waiting the longest and is in the area will receive the request first.
Your position in the queue will be displayed on the top of the screen once you enter the airport waiting area. You can also request to see the number of drivers waiting in the queue by clicking the plane icon when outside of the airport waiting area.