Clear Airport Security Faster With These Tips

CLEAR is a membership service that uses biometric data like fingerprints or iris scans to speed up the security screening process for travellers. It allows members to bypass the initial document check and ID verification by using a dedicated CLEAR lane. CLEAR is available in about 50 selected airports and stadiums. The standard CLEAR membership costs $189 annually, billed monthly at $15.75, and is free for children under 18. Members can also add up to 3 adult family members for $50 extra each annually. CLEAR offers a 2-month free trial, after which members will be automatically charged $189 for an annual membership. This automatic renewal can be prevented by cancelling the membership before the trial ends. This article will explain how to cancel CLEAR airport security membership.

Cancelling Clear via the website

To cancel your Clear membership through the website, follow these steps:

Step 1: Visit the official Clear website

Go to the official Clear website. You can find this by searching for "Clear" or "Clear airport security" in your preferred search engine. Make sure you are on the correct website by checking the URL and looking for security features such as an SSL certificate (a padlock in the address bar).

Step 2: Sign in to your account

On the Clear website, locate the sign-in or login button, usually found in the top right corner of the homepage. Enter your login credentials, such as your email address and password, to access your account.

Step 3: Navigate to the Membership Details section

Once you are logged in, scroll down the page until you find the "Membership Details" section. This section should contain information about your membership type, billing, and other related details.

Step 4: Click on the "Cancel" button

Within the "Membership Details" section, look for a button or link labelled "Cancel." This button may be located under a heading such as "Cancel Membership" or "Cancel Subscription." Clicking this button will initiate the cancellation process.

Step 5: Review the warning notification

After clicking "Cancel," a warning notification will appear on your screen. This notification will inform you of the benefits you will lose after cancelling your membership. Read this notification carefully to ensure you understand the consequences of cancellation.

Step 6: Follow the on-screen instructions

Finally, follow any additional on-screen instructions or prompts to complete the cancellation process. This may include confirming your cancellation, providing feedback, or answering exit questions.

Please note that Clear offers a refund if you cancel within 60 days of being charged for your membership. After 60 days, your membership fees become non-refundable, but your membership will remain active until the end of the current billing period.

Cancelling Clear via a phone call

To begin the cancellation process, dial Clear at 855-253-2763 from your registered mobile number. Once you are connected to a representative, express your intention to cancel your subscription. The representative will likely ask for your membership details or account information, so be prepared to provide all the necessary information.

Before ending the call, remember to cross-verify with the customer service agent that your membership cancellation has been processed. It is also advisable to request a confirmation message or email for your records and any future correspondence regarding the cancellation.

If you encounter any issues or have additional questions, Clear's Member Care Team is available to assist you further. You can reach out to them via the "Chat with us" feature on their website or through other contact methods listed on their support page.

Cancelling Clear via email

To cancel your Clear membership via email, you need to follow these steps:

• Draft the email from your registered email ID.
• Include important details such as your name, billing address, subscription details, and a simple and valid reason for cancelling.
• Mention in the subject line "Cancel subscription". This ensures that your request is forwarded to the concerned department for quick processing.
• You may also mention a receipt confirmation email and then send it to [email protected].

If you are on a trial period, you will not be charged if you cancel before the last day of your trial. If you joined Clear Plus through another member's family plan, only the main account holder can make changes.

Cancelling Clear before the trial ends

Cancelling Clear Membership Through the Website

• Go to the official Clear website.
• Sign in to your account.
• Locate the 'Billing and Membership' section in the left-hand menu and click on it.
• Click on the right arrow next to 'Clear Plus Membership' to view your pay structure and next billing cycle.
• Under your Clear Plus Membership details and benefits, select 'Cancel Membership' and follow the remaining steps.

Alternatively, you can log into your account at my.clearme.com and select the 'Cancel' button in the Membership details section.

Cancelling Clear Membership via Phone Call

• Dial Clear at 855-253-2763 from your registered mobile number.
• Once connected to a representative, inform them that you wish to cancel your subscription.
• Provide your membership details or account information as requested.
• Before ending the call, cross-verify with the customer service agent that your membership cancellation has been processed. Ask for a confirmation message or email for your records.

Cancelling Clear Membership via Email

To cancel your Clear Membership via email, follow these steps:

• Draft the email from your registered email ID.
• Use "Cancel subscription" as the subject line to ensure your request is forwarded to the concerned department promptly.
• In the email body, mention your request to cancel and provide a valid reason. Include important details such as your name, billing address, subscription details, etc.
• Send the email to [email protected].

Remember, regardless of the method you choose, as long as you cancel before the last day of your trial, you will not be charged, and if you are within the 60-day window, you are eligible for a prorated refund.

Cancelling Clear and getting a refund

Cancelling your Clear membership is a straightforward process. Clear offers a service that uses biometric data, such as fingerprints or iris scans, to speed up the security screening process for travellers. However, if you no longer need this service, you can cancel your membership at any time.

Before Cancelling

There are a few things to keep in mind before you start the cancellation process:

• Refund Policy: Clear offers a full refund if you cancel within 60 days of being charged for your current membership term. After this 60-day window, your membership fees become non-refundable, but your membership will remain active until the end of the current billing period.
• Cancellation Deadline: Even if you miss the 60-day window, you can still cancel to avoid automatic renewal. Just make sure to submit your cancellation request at least 5 days before your next automatic payment date.
• Unused Benefits: Once you cancel your membership, you will no longer be able to use any remaining membership benefits, such as expedited security screening.

Steps to Cancel and Get a Refund:

To cancel your Clear membership and request a refund, you can follow these steps:

• Sign in to your Clear account: Go to my.clearme.com and log in to your account.
• Navigate to Billing and Membership: From the left-hand menu, select 'Billing and Membership'.
• Click on CLEAR Plus Membership: Click the right arrow next to 'CLEAR Plus Membership' to view your pay structure and next billing cycle.
• Select 'Cancel Membership': Under your membership details and benefits, choose 'Cancel Membership' and follow the remaining steps.
• Chat with Digital Ambassador: If you have any questions or need further assistance, you can select the "Chat with us" option to connect with Clear's Digital Ambassador, Halo.

If you are within the 60-day window and are eligible for a refund, Clear will process your request, and you will receive your refund. Remember that if you cancel your membership, you will no longer be able to use Clear's airport lanes as of the date of your cancellation.

Frequently asked questions