
Have you ever wondered what happens to suitcases left behind at the airport? Well, it turns out you can buy them! Only a tiny fraction of luggage ends up lost and abandoned—just 0.03% of all bags—but after three months, unclaimed suitcases are put up for sale. Airlines are responsible for their passengers' lost belongings and will try to reunite the luggage with its owner. But when bags go unclaimed, they're eventually sold instead of sitting in storage. You can find these lost suitcases in one of two places: at airport auctions or at the Unclaimed Baggage store in Alabama, the nation's only retailer of lost luggage.
Characteristics | Values |
---|---|
Percentage of luggage that ends up lost and abandoned | 0.03% |
Time before unclaimed luggage is put up for sale | 3 months |
Location of unclaimed luggage sales | Airports hold auctions; Unclaimed Baggage store in Alabama; online |
Types of items found in unclaimed luggage | Expensive jewellery, collectible items, designer clothing, dirty laundry, beat-up sneakers, laptops, skis, designer handbags, clothing, electronics |
Price of items | Heavily discounted; up to 80% below retail value |
Legitimacy of Unclaimed Baggage store | Legit and reputable with purchasing agreements with American domestic airlines and other transportation companies |
Charity donations | For every item sold, an additional item is donated to someone in need |
Reasons for luggage being lost | Passenger forgets to pick up their luggage; damaged bag tag; error in destination code; unintentionally loaded onto the wrong plane |
What You'll Learn
- Lost luggage is kept in the airport's lost property department for five days before being sent to a warehouse
- After three months, unclaimed luggage is sold or donated
- Airlines recover 97% of lost luggage
- Unclaimed Baggage is a company that purchases unclaimed luggage and sells it at discounted prices
- Airports hold auctions for unclaimed luggage
Lost luggage is kept in the airport's lost property department for five days before being sent to a warehouse
When a passenger's luggage goes missing, it can be a stressful experience. Luckily, airlines have an impressive track record of reuniting over 99.5% of bags with their owners. It is only after an extensive three-month search that an unclaimed bag is truly deemed lost, and this only happens to less than 0.03% of all checked luggage.
If luggage is not claimed from the carousel, it is usually kept in the airport's lost property department for about five days. After this initial waiting period, unclaimed luggage is typically sent to a central warehouse operated by the airline, where it will remain for around 60 days. During this time, airlines will make efforts to track down the owners of the lost luggage, even using clues from inside the bag when outer tags are missing.
If, after this extended period, the luggage is still unclaimed, the contents will either be donated to charity or sold to salvage companies, such as Unclaimed Baggage, which purchases unclaimed luggage from airlines and gives the items a second life by selling them in their retail and online stores or donating them to local and global non-profits.
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After three months, unclaimed luggage is sold or donated
After three months, unclaimed luggage is deemed "orphaned". At this point, it is sent to a central warehouse, such as the Unclaimed Baggage Center in Scottsboro, Alabama, where it is sorted and either sold, donated, or recycled.
Unclaimed Baggage Center purchases unclaimed luggage from airlines without knowing what is inside. The company has purchasing agreements with all domestic airlines and other travel and transportation companies. Once the luggage arrives at their complex processing facility, the team sorts the items into three categories: Resell, Repurpose, and Recycle.
Clothing, which makes up about 60% of the items, is sent to a high-capacity laundry and dry-cleaning facility. All electronic equipment is wiped of personal data. Fine jewelry is cleaned and appraised, and luxury items are authenticated. The items are then priced by experienced retail professionals and sold at 50% to 80% below the retail value.
On average, for every item sold, Unclaimed Baggage donates another item to someone in need. The company has partnerships with dozens of local, national, and global charity organizations. Any items that cannot be sold or donated are responsibly recycled, with all personal information shredded.
Unclaimed Baggage Center receives thousands of new items every day and restocks its shelves constantly, making it one of Alabama's major tourist destinations. The company also has an online store for treasure hunters across the country.
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Airlines recover 97% of lost luggage
When a checked bag does not arrive at its destination, airlines are responsible for locating the bag and have tracking systems in place to identify its location. Some airlines offer applications for electronic devices that provide passengers with real-time data on their baggage. Passengers should file a baggage claim and stay in close communication with the airline. Airlines are required to compensate passengers for reasonable, verifiable, and actual incidental expenses incurred while their bags are delayed, and they may also reimburse passengers for checked baggage fees.
If a bag is truly lost, airlines will pay out a claim to the passenger. It is only after an extensive three-month search that a bag is deemed unclaimed, a fate that befalls less than 0.03% of all checked luggage. Unclaimed baggage is then sold to companies that sell, donate, or recycle the contents.
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Unclaimed Baggage is a company that purchases unclaimed luggage and sells it at discounted prices
Unclaimed Baggage is a company that has been in the business of buying and selling unclaimed luggage since 1970. The company was founded by Doyle Owens, who started by buying unclaimed bags from a local bus company. Today, Unclaimed Baggage has purchasing agreements with all domestic airlines and other travel and transportation companies, including hotels, trains, and rental car companies.
Unclaimed Baggage receives tens of thousands of items per week, and about one-third of these are resold at heavily discounted prices—up to 80% below retail value. The company offers a wide range of products, from clothing and electronics to fine jewelry and luxury items. All electronic equipment is tested and cleared of personal data, and luxury items are authenticated.
In addition to reselling unclaimed items, Unclaimed Baggage also donates and recycles items. On average, for every item sold, the company donates another item to someone in need through partnerships with local, national, and global charity organizations. Unclaimed Baggage strives to minimize waste and promote sustainability by giving a second life to pre-loved finds.
Unclaimed Baggage has a large retail store in Scottsboro, Alabama, and also sells items online. The company has a loyal customer base, attracting over a million people a year from across the United States and around the world.
The process of acquiring and selling unclaimed luggage involves a few important steps. Firstly, unclaimed luggage goes through an extensive search process by the airlines to reunite bags with their owners. After a certain period, typically around 90 days, if the luggage remains unclaimed, it is then sold to companies like Unclaimed Baggage. The items are sorted into categories such as "Resell," "Repurpose," and "Recycle." Clothing is sent for laundry and dry cleaning, while electronics are tested and cleared of data. Items are then assessed, priced, and sold through the Unclaimed Baggage store or online platform.
Unclaimed Baggage provides a unique shopping experience, offering customers the thrill of discovering hidden treasures at discounted prices. The company's commitment to sustainability and charity work also adds to its appeal, ensuring that unclaimed items find new homes and support those in need.
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Airports hold auctions for unclaimed luggage
If you're in the market to purchase unclaimed luggage, one of the places you can look is at airports all over the country that hold auctions where buyers can bid for the luggage. An example of an online auction site is GovDeals. Since bidders are not allowed to open the unclaimed baggage, they must rely on their instincts to guide them to making a great bet.
In some cases, bidders can walk away with luggage that contains expensive jewellery, collectible items, or designer clothing. However, you may also be spending your hard-earned money on some dirty laundry and beat-up sneakers.
There are a variety of reasons why luggage can get lost while travelling. Here are some of the most common ways:
- The passenger forgets to pick up their luggage.
- The luggage has a damaged bag tag.
- There is an error in the destination code.
- The bag is unintentionally loaded onto the wrong plane.
Where does unclaimed luggage end up?
From here, any unclaimed luggage is kept safe in the airline's storage space for about five days. If after this time the owners have still not claimed their baggage, it will be shipped off to a central warehouse operated by the airline. After 60 days in storage, the unclaimed baggage and all its contents will either be donated to a charity or sold to the public.
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Frequently asked questions
There are two ways to buy lost luggage. The first is to bid for it at airport auctions, where you can't open the luggage before buying. The second is to buy from a specialist company that purchases unclaimed luggage and sells it online or in a physical store.
Airlines try to reunite luggage with its owner. If a bag is not claimed after three months, it is deemed lost and sold to companies that sell, donate, or recycle the contents.
Items sold at auction may be in questionable condition. Specialist companies, however, tend to prioritise quality and ensure that items are in good condition.