Applying For Jobs At Honolulu Airport: A Guide

Daniel K. Inouye International Airport (HNL) in Honolulu offers a range of job opportunities. The airport features modern terminals, dining and shopping options, and a tranquil landscaped garden court area. It is the largest airport in Hawaii and is located on the island of O'ahu. The airport offers inter-island, domestic, and international flights.

To apply for a job at Honolulu Airport, you can visit job search websites or the airport's official website for current vacancies. You may also need to undergo background checks, fingerprinting, and obtain various clearances depending on the position. Some positions may also require a valid driver's license, organizational skills, and a high school diploma or equivalent.

Application requirements

The application requirements for jobs at Daniel K. Inouye International Airport (HNL) in Honolulu will vary depending on the role and the company advertising the position.

Application Process

Some jobs require applicants to submit their resumes, while others may require a more detailed application process. For example, some positions may require applicants to complete and pass HNL's TSA badging process and obtain a valid security ID/badge.

Background Checks and Fingerprinting

Many roles at HNL require comprehensive background checks and fingerprinting to satisfy company and airport security requirements. This is especially true for roles that involve handling baggage or working airside.

Education and Experience

Most roles require a high school diploma or GED as a minimum educational qualification. Some positions, such as those in maintenance or aviation services, may require specific licenses or certifications. Work experience requirements vary, with some positions requiring none, and others asking for several years of experience in a similar role.

Other Requirements

Some positions may have specific requirements, such as the ability to lift a minimum weight, stand and walk for most of a shift, or work nights, weekends, and holidays. Additionally, some roles may require proficiency in a second language, such as English.

Available roles

The Daniel K. Inouye International Airport in Honolulu offers a variety of roles, ranging from customer service to maintenance and security. Here are some of the available positions:

Customer Service and Hospitality:

• Executive Greeter: Greeting guests with a smile, providing exceptional customer service, and assisting with luggage and transportation.
• Server: Working in the airport's restaurants and providing dining services to travellers.
• Starbucks Shift Manager: Managing a Starbucks outlet, overseeing staff, and ensuring excellent customer service.
• Host/Hostess: Welcoming guests to the airport's dining establishments and assisting with seating and inquiries.
• Cashier/Fast Food Attendant: Handling transactions, providing information, and ensuring a pleasant dining experience for customers.
• Airline Customer Service Representative: Assisting with ticket counters, gate functions, customs, and other areas within the airport.

Maintenance and Operations:

• Aircraft Cleaner: Working with a team to meet aircraft cleaning schedules and maintain hygiene standards.
• Maintenance Technician: Performing maintenance tasks and repairs to ensure the airport facilities and equipment are in good working order.
• Maintenance Services Representative: Providing maintenance and repair services for aviation systems, such as avionics or aviation electronics.
• Airport Services Shift Supervisor: Supervising and coordinating airport services, including ground handling, passenger assistance, and facility maintenance.
• Airport Services – Maintenance Repair Technician: Conducting repairs and maintenance for airport facilities and ground support equipment.

Security and Compliance:

• Security Gate Agent: Enforcing airport security policies, monitoring access to secure areas, and ensuring the safety of passengers and staff.
• Baggage Handling Agent: Recording and reporting baggage handling activities, coordinating with security personnel, and ensuring compliance with regulations.
• Wheelchair Attendant: Assisting passengers with mobility needs by pushing them to and from airport gates, and providing support during their journey.
• Transportation Security Officer: Leading a team of security personnel, ensuring compliance with transportation security regulations, and overseeing screening procedures.

These are just a few examples of the roles available at the Daniel K. Inouye International Airport in Honolulu. Each position has its own set of qualifications, requirements, and benefits, which candidates can explore further during the application process.

Salary expectations

• Security Gate Agent: $15.50 per hour.
• Aircraft Cleaner: $17.00 - $19.50 per hour.
• Honolulu Airport Executive Greeter: $14 per hour plus tips.
• Starbucks Shift Manager: $22.81 per hour plus bonus.
• Pantry Assistant/Sushi: $18.50 per hour.
• Airline Customer Service Representative: $20 per hour.
• Host/Hostess: $18.50 per hour.
• Regional Recruiter - Airport Security: $70,000 - $75,000 per year.
• Assistant Airport Superintendent V: Salary not specified, but the role involves assisting in managing all areas of airport district functions.
• Flight Attendant: Salary not specified.
• Various roles with Swissport International AG: Salaries not specified, but the company offers opportunities for career progression.

Company benefits

Working at Honolulu Airport (also known as Daniel K. Inouye International Airport) comes with a range of company benefits, depending on the role and the employer. Here are some of the benefits on offer:

Insurance

Health, dental, and vision insurance are offered by many employers at the airport, including Starbucks, HMSHost, and U.S. Aviation Services.

Retirement Plans

401(k) retirement savings plans with company match are available from several companies, including Hawaiian Airlines, HMSHost, and U.S. Aviation Services.

Paid Time Off

Generous paid time off, including vacation, flex, sick leave, and holiday pay, is provided by employers such as Starbucks, HMSHost, and U.S. Aviation Services.

Voluntary Benefits

A range of voluntary benefits are offered by some companies, including life insurance, disability insurance, and other protection benefits.

Competitive Pay

Many jobs at the airport offer competitive pay, with some positions, such as the Honolulu Airport Executive Greeter, earning additional income through tips.

Other Perks

Some companies, like Smarte Carte, offer $5 a month paid for a cellular phone.

Job responsibilities

Honolulu Airport Executive Greeter:

• Providing a high level of service to guests and vendors.
• Greeting guests with a smile.
• Maintaining clear communication with operations.
• Checking airport arrivals to ensure flights are on time or delayed.
• Assisting passengers with luggage and escorting them to baggage claim or transportation.
• Completing any additional duties assigned by operations.

Security Gate Agent:

• Managing and securing entry and exit points at the airport.
• Verifying the credentials of passengers, staff, and visitors.
• Ensuring only authorized individuals access secure areas.
• Monitoring security gates and surveillance equipment to detect unauthorized activities.
• Coordinating with security personnel in case of emergencies.
• Enforcing airport security policies and regulations.
• Participating in security drills and emergency response exercises.

Aircraft Cleaner:

Coordinating with team members and other airport staff to meet aircraft cleaning schedules.

Baggage Handling Agent:

• Recording and reporting baggage handling activities according to company and airport regulations.
• Collaborating with security personnel to ensure adherence to airport regulations.

Wheelchair Attendant:

• Pushing wheelchair passengers to and from airport gates.
• Assisting passengers in navigating different airport locations.

These are just a few examples of the diverse job responsibilities at Honolulu Airport, each contributing to the smooth operation of the airport and ensuring a positive experience for travellers.

Frequently asked questions