
CLEAR is a subscription service that uses biometric data to verify a traveller's identity, allowing them to skip the TSA PreCheck line at select airports. While this service can save frequent flyers time, it has faced criticism for its high cost, poor customer service, and questionable security.
CLEAR costs $199 per year and is only available to US citizens and legal permanent residents over 18 with a valid government ID. This cost can be reduced through credit card or airline loyalty program discounts, or covered entirely by certain American Express cards. However, many customers have complained that the service is overpriced and not worth the money, especially if you are not a frequent flyer or if CLEAR is not available at your local airport.
In addition to its cost, CLEAR has also been criticised for its customer service and security. There have been multiple reports of unprofessional and rude staff, as well as issues with the technology, including security breaches. Several lawmakers have also expressed concern over the company's handling of biometric data and recent security breaches. As a result, CLEAR is now rolling out a new facial recognition system, which it claims will be foolproof.
Characteristics | Values |
---|---|
Nature of the company | CLEAR is a publicly traded company |
Service | Allows subscribers to bypass the security line at more than 50 U.S. airports |
Cost | $189 a year |
Comparison with TSA PreCheck | Does not require a background check, unlike TSA PreCheck |
Security concerns | In 2022, a man bypassed CLEAR's verification system using a false identity |
Security measures | CLEAR uses biometric scans to verify the identity of its subscribers |
TSA response | Required CLEAR members to present their IDs to TSA staff after passing CLEAR's biometric scans |
Lobbying | CLEAR hired Jeh Johnson, President Obama's DHS secretary, to defend itself |
New system | Next Gen Identity+, which uses facial recognition technology |
Congressional response | Rep. Wiley Nickel, a North Carolina Democrat, has expressed concern over CLEAR's security failures and the role of private companies in airport security |
What You'll Learn
- CLEAR is a private subscription service that lets its users skip the security line at airports
- CLEAR is a profit-seeking entity that has inserted itself into a federally mandated process
- CLEAR does not actually expedite the security process, it simply lets some people go ahead of others
- CLEAR has had security breaches, with people bypassing their verification system using false identities
- CLEAR is a line-jumping service that widens the gulf between the haves and the have-nots
CLEAR is a private subscription service that lets its users skip the security line at airports
CLEAR is a private subscription service that allows its members to skip the security line at over 50 airports in the US. It does this by using biometric security kiosks to quickly verify the identities of its members. CLEAR members are met by a company representative who brings them to a biometric scanner to check their identity and then ushers them to the front of the line.
CLEAR costs $189 a year for individuals ($199 for a family plus $119 per person), and members can add up to three family members for an additional $60 per person. Children under 18 can use a CLEAR lane for free if they are travelling with a CLEAR member. CLEAR is also available at select sports stadiums and entertainment venues across the US.
CLEAR is not without its critics, however. As a private, for-profit company, it has been accused of creating a two-tier system that privileges those who can afford it. Critics also argue that CLEAR does not actually improve the collective security process but simply lets some people go ahead of others. There have also been security concerns, with three reported incidents in 2022 where CLEAR failed to properly verify passengers' identities.
CLEAR is separate from TSA PreCheck, which is a government-run program that allows members to go through a special security line where they can keep their shoes and light jackets on, and leave laptops and TSA-approved liquids and gels in their carry-on luggage. TSA PreCheck costs $77.95 for five years. It is possible to be a member of both CLEAR and TSA PreCheck, and some credit cards will offer statement credits to cover the costs of membership for either or both programs.
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CLEAR is a profit-seeking entity that has inserted itself into a federally mandated process
CLEAR is a private company that allows its subscribers to bypass the security line at more than 50 U.S. airports. CLEAR members are met by a company representative who brings them to a biometric scanner to check their identity, after which they are escorted to the front of the line. CLEAR members can also skip the line at stadiums and arenas nationwide.
CLEAR's business model has been criticised as being based on selling line-cutting privileges for a mandatory government service. Unlike TSA PreCheck, which is a government program, CLEAR does not expedite the collective security process; it simply lets some people go ahead of others. CLEAR has also been criticised for creating a two-tiered system that disadvantages those who cannot afford its services.
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CLEAR does not actually expedite the security process, it simply lets some people go ahead of others
CLEAR is a private, for-profit company that offers its subscribers the opportunity to bypass the standard security line at airports. CLEAR members are met by a company representative and taken to a biometric scanner to check their identity before being escorted to the front of the line. However, despite its claims of providing enhanced identity verification, CLEAR does not actually expedite the security process for all travellers. Instead, it allows those who can afford its subscription fee to cut the line, causing frustration for other travellers.
CLEAR's business model is based on selling line-cutting privileges for a mandatory government service. This has sparked criticism and concerns about security, with some arguing that a profit-seeking entity has no place in a federally mandated process. In addition, CLEAR has faced scrutiny for security breaches, with several incidents of individuals bypassing their verification system using false identities or no identification at all. These incidents have raised questions about the effectiveness of CLEAR's biometric technology in enhancing security.
While CLEAR offers a faster security screening process, it does not reduce the overall wait time for all travellers. Instead, it prioritises those who can afford the subscription fee, creating a two-tiered system that favours the wealthy. This further exacerbates the problem of wealth and income inequality in America. Moreover, CLEAR's presence at airports may disincentivise authorities from improving the standard security-line process, as they profit more from CLEAR customers.
CLEAR's role in airport security has come under scrutiny, with critics arguing that it is a private company that should not be involved in a federally mandated process. The insertion of a profit-seeking entity into airport security lines creates a conflict of interest and opens a Pandora's box of bad incentives. CLEAR pays commissions to airports for each new member who signs up, and these fees can total millions of dollars annually. As a result, airport authorities have a financial incentive to maintain or even exacerbate inefficient security processes to encourage travellers to sign up for CLEAR.
In conclusion, CLEAR does not truly expedite the security process for all travellers. Instead, it offers a line-cutting service that prioritises those who can afford the subscription fee. This creates a two-tiered system that exacerbates wealth and income inequality and undermines the principle of a federally mandated process. The presence of a profit-seeking entity in airport security raises ethical and security concerns, highlighting the need for a re-evaluation of CLEAR's role in airport security.
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CLEAR has had security breaches, with people bypassing their verification system using false identities
CLEAR, a publicly traded company, allows its subscribers to bypass the security line at more than 50 US airports. Members are met by a company representative who brings them to a biometric scanner to check their identity, then ushers them straight to the head of the line. CLEAR claims that it provides enhanced identity verification with its biometric scans. However, in July 2022, a man bypassed CLEAR's verification system using a false identity and was subsequently caught by the TSA trying to bring live ammunition into Washington's Reagan National Airport. A probe by the TSA uncovered two other instances of failed identity checks at CLEAR facilities.
In response to these security breaches, the TSA began requiring many CLEAR members to present their IDs to TSA staff after passing CLEAR's biometric scans. This move threatened CLEAR's business model, as it slowed down the boarding process for members and undermined the idea that the company provided anything beyond a line-hopping service.
CLEAR mounted a high-powered lobbying campaign to defend itself, hiring Jeh Johnson, President Obama's DHS secretary, to make its case. The company is now rolling out a new system called Next Gen Identity+, which it describes as "the highest fidelity digital identity." The new system will require CLEAR members to scan their faces, rather than their irises or fingerprints, to confirm their identities. CLEAR insists that this new system will be foolproof and that its past glitches will never recur.
Despite CLEAR's efforts to enhance its security measures, some members of Congress remain wary. Rep. Wiley Nickel, a North Carolina Democrat, has expressed concern about the security side of CLEAR and has indicated that new legislation to address the issue may be in the works.
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CLEAR is a line-jumping service that widens the gulf between the haves and the have-nots
CLEAR is a private company that provides a line-jumping service at security checkpoints in more than 50 airports across the country. For an annual fee of $189 for an individual membership and $189 plus $99 per additional person for a family membership, CLEAR subscribers can bypass normal airport security and identification verification processes by using biometric technology. This includes scanning their boarding pass and verifying their identity with a scan of their eyes or fingerprints. They are then escorted to physical screening.
CLEAR has been criticised for widening the gulf between the haves and the have-nots. While CLEAR saves time for high-paying customers, this comes at the expense of average airport travellers, who are often pushed aside for CLEAR subscribers to move ahead in the general security line. This creates two classes of travellers: those who can afford to pay for faster processing and those who cannot. This disparity is especially evident during peak travel times, such as the Sunday after Thanksgiving, when nearly three million flyers passed through TSA security.
CLEAR's business model has been described as selling line-cutting privileges for a mandatory government service. Airports also have a financial incentive to maintain partnerships with CLEAR, as they receive commissions from CLEAR when new members sign up at their locations. These fees can total millions of dollars annually. As a result, airports may be less motivated to improve the standard security line experience for travellers who do not use CLEAR.
In addition to concerns about equity, CLEAR has also faced scrutiny for security vulnerabilities. In 2022, a man bypassed CLEAR's verification system using a false identity and was caught by TSA attempting to bring live ammunition onto a plane. This incident, along with two other failed identity checks, raised questions about CLEAR's effectiveness in enhancing security.
In response to these security concerns, CLEAR introduced a new system called Next Gen Identity+, which uses facial recognition technology for identity verification. While CLEAR claims that this new system will be foolproof, some members of Congress remain wary and have indicated that legislation to address these concerns may be in the works.
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Frequently asked questions
Clear is a private subscription service that operates dedicated lanes for travellers at security checkpoints in several airports. It stores a user's biometric data and verifies their identity and boarding document, allowing them to bypass the regular TSA lines.
Clear Plus costs $199 per year for an individual. Family members under the age of 18 can join for free, and additional family members or friends can be added for $119 per person. Discounts are available for government employees and airline frequent flier program members.
Clear Plus is a separate product from TSA PreCheck and can be used together with TSA PreCheck or separately. Clear Plus members still use designated security lanes, but it's important to pay attention to whether the checkpoint is solely designated for TSA PreCheck or not. Clear covers only the ID check portion of the screening process, so it's essentially a line-jumping service. TSA PreCheck, on the other hand, provides expedited security wait times and less strict screening requirements.
Clear may be worth it for frequent travellers, especially those who often encounter long security lines at airports with Clear lanes. Infrequent travellers may find the per-use cost prohibitive, and travellers who frequently fly to or from smaller airports without Clear lanes may not find much value in the membership.