
Grab is an app that allows users to order food at the airport. It is the largest e-commerce platform in airports worldwide, operating in 80+ airports across the U.S., Europe, the Middle East, and Asia Pacific. Grab does not charge consumers any fees for ordering through the app. It makes money by taking a cut of the sales it generates for airport restaurants.
Characteristics | Values |
---|---|
Number of transactions | Over 12 million |
Number of airports | 80+ |
Continents | North America, Europe, Asia, and the Middle East |
Business model | E-commerce platform |
Features | Mobile/Web, Self-Order, Self-Checkout Kiosks, and Order & Pay at Table |
Partnerships | Some of the world's top airports and largest airlines |
Third-party distributors | Yes |
Unique concessionaires | Over 60 |
Implementation | White-labeled web, mobile SDKs, or REST APIs |
Customer fees | None |
What You'll Learn
- Grab is the largest e-commerce platform in airports worldwide
- Grab has exclusive partnerships with some of the world's top airports
- Grab provides an omnichannel product that spans mobile, web, self-order and self-checkout
- Grab doesn't charge consumers any fees for ordering through the app
- Grab has over 12 million transactions across the globe
Grab is the largest e-commerce platform in airports worldwide
Grab has exclusive partnerships with some of the world's top airports and distribution relationships with some of the world's largest airlines. It has also integrated with over 60 unique concessionaires across multiple point-of-sale systems. This integration provides unparalleled distribution to a broad audience, ensuring maximised incremental sales.
Grab creates convenience for travellers and increases day-of-travel revenue by reaching those who previously didn't have time to shop or were unfamiliar with the options available to them. It also provides an enhanced customer experience and improved speed of service.
Grab does not charge consumers any fees for ordering through the app, although it does offer a 20% discount code for first-time users.
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Grab has exclusive partnerships with some of the world's top airports
Grab is the largest e-commerce platform in airports worldwide. It has exclusive partnerships with some of the world's top airports, including those in the US, Europe, the Middle East and Asia Pacific. Grab utilises the Servy platform to provide an omnichannel product that spans mobile, web, self-order and self-checkout kiosks, and order and pay at table solutions. This creates an enhanced customer experience and provides concessionaires with access to incremental revenues and improved speed-of-service.
Grab has over 12 million transactions across the globe, creating convenience for travellers and increasing day-of-travel revenue by reaching those who previously didn't have time to shop or were unfamiliar with the options available to them. Grab's partnerships provide unparalleled distribution to the broadest audience, which ensures maximised incremental sales by leveraging the reach and feature enhancements of third-party distributors. Grab has experience integrating over 60 unique concessionaires across multiple point-of-sale systems.
The Grab app can be used to order food at the airport, and it doesn't charge consumers any fees for ordering through the app. It also has Concur integrated, making it especially convenient for business travellers to report expenses.
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Grab provides an omnichannel product that spans mobile, web, self-order and self-checkout
Grab is the largest e-commerce platform in airports worldwide. It utilises the Servy platform to provide an omnichannel product that spans mobile, web, self-order and self-checkout. This means that Grab can be accessed through a mobile app, a web browser, or self-order and self-checkout kiosks. Grab also offers an Order & Pay at Table solution.
The Grab app can be used to order food at the airport, and it does not charge consumers any fees for ordering through the app. It also has Concur integrated, making it convenient for business travellers to report expenses. Grab has exclusive partnerships with some of the world's top airports and distribution relationships with some of the world's largest airlines. This means that Grab can provide its services to a broad audience, maximising incremental sales.
Grab creates an enhanced customer experience by providing convenience for travellers and increasing day-of-travel revenue by reaching those who previously didn't have time to shop or were unfamiliar with the options available to them. It also provides concessionaires with access to incremental revenues and improved speed-of-service.
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Grab doesn't charge consumers any fees for ordering through the app
Grab is the largest e-commerce platform in airports worldwide. It is a product of Servy and operates in over 80 airports across the US, Europe, the Middle East and Asia Pacific. Grab provides an omnichannel product that spans mobile, web, self-order and self-checkout kiosks, and order and pay at table solutions.
Grab has exclusive partnerships with some of the world's top airports and distribution relationships with some of the world's largest airlines. These partnerships provide unparalleled distribution to a broad audience, ensuring maximised incremental sales. Grab also has experience integrating over 60 unique concessionaires across multiple point-of-sale systems, which is unmatched in the industry.
Through its partnerships and technology, Grab creates convenience for travellers and increases day-of-travel revenue by reaching those who previously didn't have time to shop or were unfamiliar with the options available to them.
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Grab has over 12 million transactions across the globe
Grab is the largest e-commerce platform in airports worldwide, with over 12 million transactions across the globe. It is a product of Servy, which provides an omnichannel product that spans mobile, web, self-order, self-checkout kiosks, and order and pay at table solutions. Grab has exclusive partnerships with some of the world's top airports and distribution relationships with some of the world's largest airlines. It also has partnerships with third-party distributors, which provide unparalleled distribution to the broadest audience and ensure maximised incremental sales.
Grab does not charge consumers any fees for ordering through the app, although it does offer codes for discounts on first orders. It also has Concur integrated, which makes it convenient for business travellers to report expenses. The app does not currently offer a way to read reviews before placing an order, although it does ask for a review after the order is completed.
Grab is available in 80+ airports in the U.S., Europe, the Middle East, and Asia Pacific. It can be used in select airports via the American Airlines app. Grab creates convenience for travellers and increases day-of-travel revenue by reaching those who previously didn't have time to shop or were unfamiliar with the options available to them.
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Frequently asked questions
Grab Airport makes money by taking a cut of the sales made through the app. It also has exclusive partnerships with some of the world's top airports and distribution relationships with some of the world's largest airlines, which likely contribute to its revenue.
Grab Airport reaches travellers who previously didn't have time to shop or were unfamiliar with the options available to them. This increases the number of transactions and therefore revenue.
Grab Airport is the largest e-commerce platform in airports worldwide. It is available in over 80 airports across the U.S., Europe, the Middle East, and Asia Pacific, whereas other apps like Airport Sherpa are only available in one airport.