
Gatwick Airport offers a variety of contact options for customers. The airport's website has an online chatbot, as well as an online feedback form, and a complaints procedure. For those who prefer to speak to someone directly, there are contact numbers for different departments and services, including left luggage, lost property, transport, and general enquiries. Resolver is another option for customers who need assistance with a complaint or issue.
Characteristics | Values |
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Online feedback form | Yes |
Online chatbot | Yes |
What You'll Learn
Lost property
If you've lost property at Gatwick Airport, Resolver can help you get in touch with the airport to resolve the issue. Resolver covers lost property for 25 companies and organisations, including London Gatwick.
If you've lost property on a Gatwick Express train or station, you can report your lost item by completing the lost property webform. Lost property found at Gatwick Airport station is transferred to the Gatwick Airport lost property centre. You can also visit the Gatwick Airport website to report lost property.
If you've lost your luggage after checking it in and before collecting it upon arrival, you should contact the airline, not the airport. If you've lost your property at any other time, you should contact the airport's lost property department.
The Gatwick Airport lost property centre can be contacted at:
South Terminal London Gatwick airport Horley, Gatwick RH6 0NP
+44 344 892 0322
Monday-Sunday 10:00 am to 4:00 pm
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Transport
Gatwick Airport has a range of transport options, including taxis, transfers, and the Gatwick Express train service.
If you are looking to book a taxi or transfer, you can do so through Airport Cars Gatwick, the airport's official taxi and private hire operator. They can be pre-booked to or from the airport and offer a dedicated fleet of executive-quality vehicles at both the North and South Terminals.
For those travelling by train, the Gatwick Express provides a direct service to and from the airport. Contact details, including phone numbers, email addresses, and physical addresses, can be found on their website.
Additionally, National Express can assist with accessibility requirements if contacted at least 36 hours before travel. They can be reached through the Gatwick Airport website, where you can also find offers on joint bookings for hotels and parking.
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General enquiries
Gatwick Airport has a Service Centre located in the North (by check-in Zone D) and the South Terminal (by check-in Zone J). The Service Centre offers a range of services to help you at the airport and beyond, including general travel support and advice.
If you are looking for general information, you can call 0344 892 0322. This number provides a recorded message.
Gatwick Airport also has an online feedback form and a chatbot, which can be found in the bottom right-hand corner of every page on the Gatwick Airport website.
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Car parking
Gatwick Airport's website states that most of the information you need can be found on their website or via their online chatbot, which can be found in the bottom right-hand corner of every page. However, if you can't find what you're looking for, you can contact them via their online feedback form or by calling them.
Gatwick Airport's car parks are open 24 hours a day, all year round. You can contact them by calling 0345 050 7080 and selecting option 2, then option 1. You can also call 0330 333 9268 or fill in their online feedback form.
If you need to make an automated drop-off payment, call 0330 174 4503.
If you're looking for a more convenient and stress-free way to park at Gatwick, you can try Maple Parking's Meet and Greet service. This option allows you to drive directly to the terminal, where a fully insured driver will meet you, conduct a quick check of your car, and leave you to make your way to departures.
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Online feedback
Gatwick Airport offers a variety of ways to contact them, including an online chatbot found on the bottom right-hand corner of every page on their website. If you wish to provide written feedback, you can do so by using the online feedback form. You can also contact Gatwick Airport by using Resolver, which helps you to keep all of your communications in one place.
Gatwick Airport hopes that everything you need to know can be found on their website. However, if you are still struggling to find what you're looking for or wish to provide feedback, you can do so by using the online feedback form or the online chatbot.
The online feedback form is a quick and easy way to provide feedback to Gatwick Airport. You can use the form to provide feedback on your experience at the airport, including any issues or concerns you may have. The form is also a great way to provide suggestions or compliments.
To access the online feedback form, simply go to the Gatwick Airport website and click on the "Contact Us" page. From there, you will be able to find the link to the online feedback form. The form will ask for your contact information, as well as details about your feedback.
Once you have submitted the form, a member of the Gatwick Airport customer service team will review your feedback and respond to you as soon as possible. You can expect to receive a response within a few business days.
In addition to the online feedback form, you can also provide feedback to Gatwick Airport by using the online chatbot. The chatbot is available 24/7 and can be accessed from any page on the Gatwick Airport website. Simply click on the chat icon in the bottom right-hand corner of the screen to get started.
The chatbot is a great way to get quick answers to your questions or concerns. It can also be used to provide feedback or make complaints. The chatbot is easy to use and can understand a variety of questions and comments.
Overall, Gatwick Airport offers a variety of ways to provide online feedback, including the online feedback form and the online chatbot. Both options are convenient and easy to use, and allow you to share your thoughts and experiences with the airport.
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Frequently asked questions
You can contact Gatwick Airport via their online feedback form, online chatbot, or Resolver (for complaints).
The best way to contact Gatwick Airport depends on your query. If you have a complaint, Resolver can help you get your issue sorted. If you have feedback, you can use the online feedback form or the online chatbot.
I could not find a phone number for Gatwick Airport. However, you can contact them via their online feedback form or online chatbot.
You can make a complaint about Gatwick Airport by using Resolver. Resolver can help you contact Gatwick Airport and keep all of your communications in one place.