Lois Larson
If you have an enquiry about trolleys at Denver Airport, you can contact the Ground Transportation Information Counter, which is located in the central area on Level 5 of the Jeppesen Terminal. The phone number for the counter is (303) 342-4059, and the counter's hours are 6:00 a.m. to 11:30 p.m. daily. You can also purchase trolley tickets at the Denver International Airport Tourist Information Center (5th Floor).
| Characteristics | Values |
|---|---|
| Name of the airport | Denver International Airport (DEN) |
| Phone number for general inquiries | +1 720 730 4359 |
| Phone number for ground transportation | +1 303 342 4059 |
| Phone number for lost and found | +1 303 342 4062 |
| Phone number for parking requests | +1 303 342 7275 |
| Phone number for media-related inquiries | 720-583-5758 |
| Phone number for the Denver Trolley | 303-458-6255 |
| Email for the Denver Trolley | Not found |
| Address of the airport | 8500 Peña Blvd. Denver, Colorado 80249-6340 United States |
| Operating hours of the airport | Monday through Sunday from 6 a.m. to 10:30 p.m. EST |
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What You'll Learn
Calling Denver Airport's customer service line
Denver International Airport (DEN) is a major airline hub in the United States. The airport has consistently won awards for its stellar customer service. If you need to call Denver Airport's customer service line, there are several numbers you can ring, depending on your query.
For general customer service queries, call +1 720 730 4359. This line can provide assistance with ground transportation, and the team can help you navigate the airport.
If you have lost an item, you can contact the Lost and Found office on +1 720 336 2522. You can also fill out a form online. The Lost and Found office is located on Level 1 East of the Jeppesen Terminal.
For assistance with ground transportation, you can also call +1 303 342 4059. The Ground Transportation desk is located on Level 5 of the Jeppesen Terminal.
If you need to contact the Denver International Airport head office, the number is (866) 289-9673. This is the support number to contact the Transportation Security Administration.
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Trolley ticket prices and where to buy them
The Denver Trolley ticket prices vary depending on the traveller's age and the type of ticket. Tickets for adults are $5 for a one-way trip and $7 for a round trip. Youth under 13 pay $2, while children under 4 ride for free. Tickets can be purchased online, at the ticket tent at the Confluence Park/REI stop, at the ticket counter inside the Children's Museum of Denver at Marsico Campus, from the Trolley operators at any stop, at the Visit Denver Tourist Information Center downtown (1575 California Street), at the Colorado Convention Center downtown (700 14th Street), at the Tourist Information Desk at Union Station downtown (1701 Wynkoop Street), or at the Denver International Airport Tourist Information Center (5th Floor). The Trolley is wheelchair-accessible and dog-friendly.
If you would like to call Denver Airport to ask about trolley services, you can contact the GT Information Booth on (+1) 303-342-4059.
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Boarding locations and rules
The Denver Trolley is a steel-wheeled trolley that runs on the rails along the west bank of the South Platte River. The trolley operates during the summer, usually from Memorial Day Weekend through Labor Day Weekend. The first departure from the Confluence Park/REI stop is at 10:00 a.m., and the last departure is at 5:00 p.m. The trolley departs every 30 minutes from this main stop.
You may board the trolley at the following stops:
- Confluence Park/REI
- Downtown Aquarium
- Children's Museum of Denver at Marsico Campus
- Broncos Bridge across from Mile High Stadium
Please note that the trolley only stops to pick up and drop off passengers during southbound runs. Passengers may board at one location, get off at another, and re-board later to finish the ride. It is important to let the operators know your plans to depart and re-board, and to ensure you do not miss the last trolley of the day, which departs from the Confluence Park/REI stop at 5:00 p.m.
Tickets for the trolley can be purchased online, at various ticket counters and tents, from trolley operators at any stop, or at several tourist information centres. A ticket is good for one round-trip ride and costs $7 for ages 13 and older, $3 for ages 4-12, and children 3 and younger ride for free. Cash and credit/debit cards are accepted.
The trolley is wheelchair accessible, with room for one wheelchair and user at the front of the trolley. Passengers using wheelchairs are asked to make a reservation to ride the trolley at 10:00 a.m. by emailing [
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Hours of operation
The Denver Trolley operates from Memorial Day weekend through the second weekend in August. The first departure from the Confluence Park/REI stop is at 10:00 a.m., and the last departure from the same stop is at 5:00 p.m. The trolley departs every 30 minutes from the Confluence Park/REI stop.
Passengers using wheelchairs are asked to make a reservation to ride the trolley at 10:00 a.m. on operating days. This is to give trolley staff extra time to set up and take down the ramp at the Children's Museum of Denver at Marsico Campus stop.
Tickets are $10 for a round trip and $7 for a one-way trip. They can be purchased online, at the ticket tent at the Confluence Park/REI stop, at the ticket counter inside the Children's Museum of Denver at Marsico Campus, from the trolley operators at any stop, at the Visit Denver Tourist Information Center downtown (1575 California Street), at the Colorado Convention Center downtown (700 14th Street), at the Tourist Information Desk at Union Station downtown (1701 Wynkoop Street), or at the Denver International Airport Tourist Information Center (5th Floor).
The trolley accepts cash and credit/debit cards. Passengers can board the trolley at the main stop at Confluence Park/REI, the Downtown Aquarium, the Children's Museum of Denver at Marsico Campus, or the Broncos Bridge across from Mile High Stadium. It is important to note that the trolley only stops to pick up and drop off passengers during southbound runs. Passengers can board at one location, get off at another location, and re-board later to finish the ride, as long as they let the operators know of their plans.
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Accessibility and assistance
Denver International Airport (DEN) offers various services to aid passengers requiring assistance. These services include personalised attention, assistance for people with reduced mobility, translation services, lost and found, and general information.
Reduced Mobility
Denver Airport offers assistance for passengers with reduced mobility. This must be requested in advance by contacting your airline at least 48 hours before your flight. It is also recommended to re-confirm with your airline upon arrival.
Information Desks
Information desks can be found in the Jeppesen Terminal (Level 5) and in concourses A, B, and C, in central areas. Here, you can seek assistance regarding ground transportation, lost and found, and general information. The phone number for the information desk is +1 303 342 4059.
Lost and Found
The Lost and Found office is located in the Jeppesen Terminal on Level 1 East. You can contact the Lost and Found office by calling +1 720 336 2522 or by filling out an online form on the airport's website.
Customer Service
For general customer service inquiries, you can contact Denver Airport by calling +1 720 730 4359 or by using the live chat feature on their website.
Transportation
Denver Airport offers various transportation options, including rental cars, taxis, airport shuttles, and public transport. Rental car agencies provide courtesy shuttle services from Jeppesen Terminal Level 5, Island 4, outside Doors 505-513 (East) and 504-512 (West). Taxi services are also available on Level 5, Island 1, outside specific doors as indicated on the airport's website.
Additionally, the Regional Transportation District (RTD) operates an airport express bus service called SkyRide, with buses departing from the DEN Transit Center on Level 1. All of RTD's SkyRide buses are wheelchair accessible.
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Frequently asked questions
The phone number for Denver Airport is +1 720 730 4359.
The Lost and Found office can be contacted on +1 720 336 2522.
For ground transportation, the number is +1 303 342 4059.
To contact Denver Trolley, you can call 303-458-6255 and leave a voice message.
Yes, tickets can be purchased from the Denver International Airport Tourist Information Center on the 5th floor.
