
Las Vegas is a global attraction, drawing millions of visitors annually. The city is served by several airports, including Harry Reid International Airport (formerly McCarran International Airport), Henderson Executive Airport, North Las Vegas Airport, and Jean Airport. Harry Reid International Airport, located just 5 miles from downtown Las Vegas, is the closest airport to the famous Las Vegas Strip. While the airport boasts an impressive range of amenities and efficient operations, customer reviews have highlighted issues with cleanliness, accessibility, and rude staff.
What You'll Learn
Poor cleanliness
The cleanliness of Las Vegas Airport has been called into question by several passengers. One passenger described the sitting area as "disgusting", with trash under chairs, dirty carpets, and unclean bathrooms. Another review highlighted the state of the bathrooms, describing them as the "most disgusting" they had ever used in an airport in any major city. They mentioned urine and feces on the floor in multiple stalls.
The B concourse has been criticized for needing major renovations to align with the modern and spacious terminals found at other airports. The lack of a lounge at either the B or C concourse has also been noted.
One passenger, who required the use of a companion care restroom, reported that it was locked and, despite their efforts to contact staff, it remained inaccessible for 30 minutes. This resulted in a line forming and raised security concerns. The passenger was informed by a custodian that the restroom had been locked overnight to prevent people from sleeping in it, indicating a potential issue with the airport's facilities being used inappropriately.
The TSA Pre Check area has also been criticized for a lack of charging ports, with one passenger noting that the experience made them grateful to return to their home airport.
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Inadequate facilities
Harry Reid International Airport, formerly McCarran International Airport, is the main airport serving Las Vegas. It is located just five miles from the Las Vegas Strip, making it incredibly convenient for tourists. However, the airport has received criticism for its inadequate facilities.
One of the most common complaints about the airport is the lack of charging ports and power outlets. Many passengers have expressed frustration over the absence of in-seat USB ports and power outlets, especially in the B concourse. This can be particularly inconvenient for travellers who need to charge their electronic devices while waiting for their flights.
The bathrooms at the airport have also been a source of concern for many passengers. Some reviewers have described them as "disgusting," citing issues such as trash under chairs, dirty carpets, and unclean toilets. In some cases, people have reported finding urine and faeces on the floor in multiple stalls, indicating a need for more frequent and thorough cleaning.
Another issue highlighted by travellers is the lack of accessibility options. One reviewer mentioned that the companion care restroom was locked, and despite their efforts to notify staff, it remained inaccessible for an extended period. This incident raised concerns about the airport's compliance with ADA regulations and its ability to accommodate passengers with disabilities.
In addition, some passengers have noted the need for renovations in certain areas of the airport, particularly the B concourse. They have pointed out that it falls short of the modern and spacious standards seen in other airports, impacting the overall comfort and convenience of travellers.
These issues highlight areas where the airport could improve its facilities to enhance the travel experience and better meet the needs of its diverse range of passengers. Upgrades in these areas could help elevate the airport's standards and improve customer satisfaction.
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Rude staff
While Las Vegas Airport offers a unique experience to its visitors with slot machines located throughout the terminals, the reviews suggest that the airport staff can be rude and the airport itself is not very clean.
One review mentions that the TSA employees were very rude. Another review mentions that the bathrooms were extremely dirty and unhygienic, with urine and feces on the floor in multiple stalls. The reviewer also mentioned that they informed a staff member about the issue, but the staff member didn't seem to understand or respond appropriately.
Another review highlights a concerning incident where the companion care restroom was locked, and despite multiple security-related calls, no one came to unlock it for about 30 minutes. The reviewer flagged down a custodian who explained that it was locked overnight to prevent people from sleeping in it. However, the fact that it remained locked during the day meant that the airport was not ADA compliant, posing a significant security risk.
The cleanliness of the airport is a common theme in the reviews, with one person describing the sitting area as "disgusting," with trash under chairs, dirty carpets, and unclean bathrooms.
Overall, while Las Vegas Airport may offer a unique gaming experience and efficient transportation to the city, the rude staff and cleanliness issues mentioned in the reviews are certainly areas for improvement.
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Inconvenient location
Harry Reid International Airport, formerly known as McCarran International Airport, is located in Paradise, Las Vegas, about 8 kilometres (5 miles) south of downtown Las Vegas. While the airport is conveniently situated just a few miles from the Las Vegas Strip, its location can be inconvenient for several reasons.
Firstly, the airport's distance from the city centre can be a drawback for those travelling without a car. While there are public transportation options available, such as buses and taxis, the journey to and from the airport can still add time and inconvenience to one's trip. This is especially true for those staying in downtown Las Vegas or other areas away from the Strip.
Secondly, the airport's location relative to the city's major roads can impact traffic and commute times. The airport is accessible via Interstate 15, which can be congested during peak hours. Additionally, the airport connector road, which branches off from the Las Vegas Beltway, may experience heavy traffic, causing delays for those driving to and from the airport.
Furthermore, the location of the rental car facilities can be inconvenient. The Rental Center is located about 3 miles from the airport, which requires an additional shuttle ride for those renting a car. This extra step can be time-consuming and cumbersome, especially for travellers with luggage or those unfamiliar with the area.
Lastly, the airport's proximity to other attractions or amenities is limited. While the Strip is nearby, other popular destinations or points of interest may require a longer commute. This can be a disadvantage for travellers who are not primarily interested in the gaming and entertainment scene centred around the Strip.
In conclusion, while Harry Reid International Airport's location offers some advantages in terms of proximity to the Las Vegas Strip, it also presents several inconveniences. These include challenges with transportation, traffic congestion, and a lack of nearby attractions or amenities outside of the immediate Strip area.
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Poor transport links
Harry Reid International Airport, formerly known as McCarran International Airport, is the main airport serving Las Vegas. It is located just five miles from the Las Vegas Strip, making it incredibly convenient for travellers. However, one of its major downsides is its poor transport links.
The airport is the busiest in the world without an airport rail link. Travellers can reach the airport via Paradise Road and Russell Road from the north, and via the Harry Reid Airport Connector from the south. A consolidated rental car facility is located three miles away, with shuttle buses to and from the airport. However, the rental car shuttle stop at the airport is located on a lower level, which may be inconvenient for some passengers.
There is also a public bus system serving the airport, with buses shuttling passengers between Terminals 1 and 3. Taxis, rideshare services, and shuttle services are available to transport passengers to the Strip and other destinations. However, travellers have reported long wait times for these services, with taxis being particularly expensive.
For those renting a car, the process can be cumbersome. The Rental Center is located at 7135 Gilespie Street, three miles from the airport, with shuttle services to the airport terminals. This service can be inconvenient and time-consuming, especially for travellers with luggage.
Overall, while Harry Reid International Airport is conveniently located close to the Las Vegas Strip, its lack of a direct rail link and the somewhat inconvenient rental car and shuttle services contribute to its poor transport links.
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Frequently asked questions
Reviews of the airport facilities are mixed. While some travellers praise the staff for their kindness, others have complained about rude TSA employees. The airport provides complimentary WiFi, charging stations, and dedicated facilities for families and pets. However, some travellers have complained about a lack of charging ports and USB outlets in certain areas. The airport also features slot machines, shops, and dining options, although some have criticised the quality of the food. The bathrooms have also received poor reviews for their cleanliness.
The Las Vegas airport is located 5 miles (or 8 kilometres) from downtown Las Vegas. Travellers can reach the city by bus, hotel shuttle, rental car, taxi, or rideshare. The Regional Transportation Commission of Southern Nevada also operates a public bus service to and from the airport.
The Las Vegas airport is a large airport that serves millions of travellers each year. In 2024, over 58.4 million passengers passed through the airport, the most in its history. It is the busiest airport in the world without an airport rail link.
The Las Vegas airport embodies the city's vibrant energy and commitment to hospitality. Travellers can enjoy the city's gaming culture with slot machines located throughout the terminals. The airport also features a variety of shops and dining options.