Ntta At Dfw Airport: How Does It Work?

The North Texas Tollway Authority (NTTA) is a customer-driven organisation that provides a safe and reliable toll system for drivers in one of the fastest-growing regions in the country. NTTA does not receive tax dollars or funding from the Legislature, instead, it uses tolls to fund the building and maintenance of roads. NTTA's TollTag can be used for parking and pass-through charges at Dallas/Fort Worth International and Love Field airports. However, some users have reported issues with their TollTag not working at DFW Airport, despite working at other tolls in North Texas.

Using TollTag at DFW Airport

TollTag is a payment option for parking and pass-through charges at Dallas/Fort Worth International Airport. To use your TollTag at DFW Airport, your account must be linked to a credit or debit card. Existing TollTag customers can use their accounts at DFW Airport provided their account is current and secured with a credit card. If you have a cash account, you must convert it to a credit card account to use it at DFW Airport.

New TollTag customers must apply for an account and provide a credit card number to which an initial balance will be charged. TollTag must be turned on for DFW parking and pass-through activity. You can do this by going online to the NTTA site and checking the box on your list of tags that allows your TollTag to be used for parking at DFW.

TollTag lanes are equipped with gate arms, so you must come to a complete stop before passing through the lane. It is important to note that TollTag signs are located above DFW Airport entry and exit lanes, and you must use these designated lanes to avoid invalid charges to your account. While waiting in a lane, allow for adequate space between your vehicle and the vehicle in front of you.

TollTag users can choose to request a receipt or simply proceed to exit the airport. If you encounter issues with your TollTag, you can contact the NTTA Customer Service Center at 972-818-NTTA (6882) or 817-731-NTTA (6882).

TollTag is a convenient payment option that can be used not only at DFW Airport but also on toll roads throughout Texas, Oklahoma, Kansas, and most of Florida and Colorado. With a TollTag, you can enjoy the convenience of automatic toll deductions and the lowest toll rates on TEXpress Lanes. Additionally, your TollTag statement will include the name of any out-of-state toll roads you may use, providing a comprehensive overview of your toll transactions.

NTTA account management

TollTag by NTTA is a service that allows users to pay for parking and pass-through charges at Dallas/Fort Worth International and Love Field airports, and on toll roads throughout Texas, Oklahoma, Kansas, and most of Florida and Colorado. NTTA customers can register to receive monthly statements by mail ($1.50 for each set of three TollTags), or access statements online for free by setting up an online account.

To set up a new TollTag account, users must provide a credit card number to which an initial balance will be charged to secure the account. TollTags can also be funded with cash but these accounts must be opened and replenished at one of the six NTTA Customer Service Centers. Existing TollTag customers can use their accounts at DFW Airport provided their account is current and secured with a credit card. If a user has a cash account, they must convert it to a credit card account to use TollTag at DFW Airport.

TollTag must be turned on for DFW parking and pass-through activity. Customers are advised to not pull up too closely behind the vehicle in front of them and to allow for adequate space. TollTag signs are located above DFW Airport entry and exit lanes, and users must use these designated lanes to avoid invalid charges to their account. The TollTag operates on a radio frequency and is most clearly read from the windshield's glass surface.

TollTag members can use their accounts to pay for terminal or remote parking and pass through at Dallas Fort Worth International Airport as well as parking at Dallas Love Field Airport. TollTag customers receive the lowest toll rates on TEXpress Lanes, which are toll lanes built within an existing highway to expand capacity and accommodate more traffic. Tolls are deducted automatically from the user's TollTag account.

TollTag account management includes the ability to reset passwords and update account information. Users can cancel or deactivate one or more TollTags through the online customer service center or by calling the Customer Service Center. If a user's account balance falls below zero, they will be billed at the higher ZipCash toll rate for any tolls accrued on toll roads. Users can add funds to their account through online account access, the Tollmate app, or by visiting a Customer Service Center or calling them.

Funding sources for NTTA roads

The North Texas Tollway Authority (NTTA) does not receive tax dollars or funding from the Legislature. Instead, its roads are funded through the sale of bonds, which are repaid with the tolls collected from drivers. Tolls also fund road expansions, improvements, and safety programs.

NTTA's system of five toll roads, two bridges, and one tunnel serve millions of drivers annually. The NTTA TollTag can be used for parking and pass-through charges at Dallas/Fort Worth International and Love Field airports and on toll roads throughout Texas, Oklahoma, Kansas, and most of Florida and Colorado.

TollTag customers receive the lowest toll rates on TEXpress Lanes, which are toll lanes built within an existing highway to expand capacity and accommodate more traffic. Toll rates on these roads fluctuate based on traffic levels to maintain a minimum speed of 50 mph.

NTTA has also helped fund non-tolled projects in North Texas, such as the Sam Rayburn Tollway (formerly State Highway 121). The construction of this tollway was funded by NTTA, which paid the region $3.2 billion to construct, operate, and maintain it.

TollTag compatibility

Account Type:

TollTags linked to a credit or debit card can be used for parking and pass-through charges at select airports and on toll roads. These include Dallas/Fort Worth International Airport, Dallas Love Field Airport, and toll roads in Texas, Oklahoma, Kansas, Florida, and Colorado. For Texas residents, this extensive coverage throughout the state allows for convenient travel.

In contrast, TollTags funded with cash are restricted to specific use cases. These cash-funded accounts must be opened and replenished at one of the six NTTA Customer Service Centers, limiting their accessibility for users who prefer cash accounts.

Location:

While TollTags are widely accepted in Texas, their compatibility in other states varies. Currently, TollTags are accepted on most toll roads in Oklahoma, Kansas, and parts of Florida and Colorado. However, there are plans to expand this coverage to include additional areas in Florida, as well as Georgia and North Carolina toll roads in the future.

Activation Status:

To use a TollTag at DFW Airport, it is essential to ensure that the tag is activated for airport use. This activation is not automatic and must be specifically selected when obtaining the TollTag. Users can check their settings online to confirm that their TollTag is enabled for DFW Airport.

Additionally, individual toll tags can be disabled for airport use if preferred. This feature allows users to opt out of using their TollTag at the airport and may be useful in preventing potential double charges when pre-paying for parking.

In conclusion, TollTag compatibility is dependent on the type of account linked to the tag, the geographic location of use, and the activation status for airport usage. By understanding these factors, users can effectively utilize their TollTags and take advantage of the convenience they offer at DFW Airport and beyond.

TEXpress Lanes

Toll rates for TEXpress Lanes are determined by the North Central Texas Council of Governments' Regional Transportation Council and fluctuate based on real-time traffic conditions to maintain a minimum speed of 50 mph. TollTag customers receive the lowest toll rates on TEXpress Lanes, and tolls are automatically deducted from their accounts. Drivers without a TollTag will receive a ZipCash bill in the mail at a higher toll rate.

TollTags are linked to a credit or debit card and can be used for parking and pass-through charges at Dallas/Fort Worth International and Love Field airports, in addition to toll roads. Customers can manage their TollTag accounts online, including registering for email or text notifications when their account balance falls below the required minimum of $10. TollTag members can also receive exclusive discounts and offers on certain TEXpress Lanes.

Frequently asked questions