Aulani's Airport Shuttle: What You Need To Know

Aulani, a Disney Resort & Spa in Ko Olina, Hawai'i, offers a shuttle service to and from Daniel K. Inouye International Airport (HNL). The shuttle service is shared and costs $25 per person (age 3 and over) and $10 per child (age 2 and under). The departure shuttles leave every hour at quarter-past, and it is suggested that guests depart 3 hours prior to their flight.

Shuttle service between Aulani and Honolulu International Airport

Getting to and from Aulani, A Disney Resort & Spa, in Ko Olina, Hawai'i, is made easy with a variety of transportation options. One of these options is a shuttle service between the resort and Honolulu International Airport, also known as the Daniel K. Inouye International Airport (HNL).

The Hele Hele Shuttle Service provides a convenient shared shuttle service between Aulani Resort and Honolulu International Airport. The shuttle service can be booked as part of your Walt Disney Travel Company Aulani Resort vacation package. For details about rates and services, you can visit the Hele Hele Shuttle Service website or call (866) 443-4763 between 7:00 AM and 9:00 PM PST, or (808) 427-1500 or ext. 6798 while at the resort, between 6:00 AM and 9:00 PM HST.

The shuttle service is also available for other O'ahu destinations, including the Waikele Premium Outlets and popular island attractions, which can be requested through a charter.

Please note that due to COVID-19, the shuttles have reduced capacity, which may result in longer wait times for guests using the shuttle service.

In addition to the shared shuttle service, private car services are also available through Platinum Limousine Services, Inc. This service can be booked by calling (808) 739-0007, or through the PLS Transportation website.

Shuttle rates and services

Aulani, A Disney Resort & Spa in Ko Olina, Hawai'i, offers shuttle services to and from Daniel K. Inouye International Airport (HNL). The shuttle service is shared and can be booked as part of your Walt Disney Travel Company Aulani Resort vacation package.

The Hele Hele Shuttle Service charges $25.00 per person (age 3 and over) and $10.00 per child (age 2 and under). Please note that there is a limit of one luggage and one hand carry per person, and surfboards and golf bags are not allowed.

Arrival shuttles are based on your arrival flight and time. Guests are expected to collect their luggage and head to their designated pickup location. Departure shuttles leave every quarter after the hour, and it is suggested that guests depart 3 hours prior to their flight.

For details about rates and services, guests can visit the Hele Hele Shuttle Service website or call (866) 443-4763 between 7:00 AM and 9:00 PM PST. Guests can also call (808) 427-1500 or dial ext. 6798 while at the resort between 6:00 AM and 9:00 PM HST.

Luggage restrictions

Aulani, A Disney Resort & Spa in Ko Olina, Hawai'i, offers a variety of transportation options for guests who wish to travel to and from the resort. These include shuttle services, private car services, taxis, and public transportation.

While Aulani does not specify any luggage restrictions, it is important to consider the weight and size limitations imposed by airlines and airports. Standard luggage restrictions for flights to and from the United States allow passengers to bring one carry-on bag and one personal item, such as a purse or laptop bag, on board the plane. The maximum dimensions for the carry-on bag are typically 22" x 14" x 9" (56 x 36 x 23 cm), including handles and wheels, and it should be able to fit in the overhead bin. The personal item should be even smaller and fit under the seat in front of you.

For checked baggage, the restrictions vary by airline, but most allow for bags with a maximum linear size (length + width + height) of 62 inches (157 cm) and a weight limit of 50 pounds (23 kg). It is important to check with your specific airline for their exact restrictions, as there may be differences. Additionally, there may be restrictions on the number of checked bags allowed per passenger, and additional fees may apply for exceeding the weight or size limits.

When packing your luggage, it is important to consider the activities you plan to participate in during your stay at Aulani. The resort offers a range of experiences, including swimming, exploring the island of O'ahu, and enjoying the spa. Pack accordingly, taking into account the weather conditions and the level of formality of the activities you plan to engage in. It is also worth noting that groceries cannot be stored at the front desk or delivered to your room before your arrival, so plan your grocery shopping accordingly.

To ensure a smooth travel experience, it is recommended to weigh your luggage before departing for the airport and to be mindful of any prohibited items that are not allowed in carry-on or checked baggage. These may include liquids in containers larger than 3.4 ounces (100 ml), sharp objects, and flammable materials.

Departure times

Aulani, A Disney Resort & Spa in Ko Olina, Hawai'i, offers a shuttle service to and from Daniel K. Inouye International Airport (HNL). The shuttle service is provided by Hele Hele Shuttle Service, and it costs $25.00 per person (age 3 and over) and $10.00 per child (age 2 and under). Departure shuttles from the resort to the airport leave every hour at 15 minutes past the hour (8:15, 9:15, 10:15, etc.). It is suggested that guests schedule their departure time based on the time of their flight, with a recommended departure time of 3 hours prior to the flight to account for possible traffic or road closures.

For example, if your flight is at 11:00 am, you should consider booking a shuttle for 8:15 am. If you input a time that isn't a quarter after the hour, your reservation will be adjusted to the closest quarter-hour mark. This service can be booked as part of your Walt Disney Travel Company Aulani Resort vacation package.

Please note that there is a luggage restriction for this shuttle service, with a limit of one piece of luggage and one hand carry per person. Surfboards and golf bags are not allowed. Additionally, the shuttles are not equipped with lifts or automated stairs, so guests who require assistance with wheelchairs or crutches must be able to transfer into the shuttles independently.

Besides the shared shuttle service, Aulani also offers private car services through Platinum Limousine Services, Inc., and taxi services through Charley's Taxi. These options provide transportation between the resort and the airport, as well as other points of interest around O'ahu.

Alternative transport options

Aulani, A Disney Resort & Spa in Ko Olina, Hawaii, offers a variety of transportation options to and from the resort. Here are some alternative transport options to get to the resort from the airport, except the shuttle services:

Private Car Service

Platinum Limousine Services, Inc. provides private car services between Aulani Resort and various O'ahu destinations, including Daniel K. Inouye International Airport. You can book this service by calling (808) 739-0007 or visiting their website.

Taxi Services

You can arrange transportation between the airport and the resort by calling Charley's Taxi service at (877) 531-1333. Taxi stands are also available at the airport, malls, and the business district. However, it is essential to note that taxi services can be expensive, with fares reaching nearly $120 USD for a one-way trip.

Rental Car

Having a rental car during your stay at Aulani can offer convenience, comfort, and flexibility. You can book a rental car through one of their preferred partners (Enterprise, Alamo, and National) at the airport or visit the car rental counter at the resort's conference center. Self-parking and valet services are available at the resort for overnight and day guests.

Public Transportation

The island's public transportation system, known as TheBus, offers extensive routes and destinations. The nearest bus stop to Aulani Resort is one mile away. TheBus provides budget-friendly transportation and special visitor passes for multiple-day use.

Frequently asked questions