Jazmin Li
St. Louis Lambert International Airport provides a range of services to ensure a seamless experience for its passengers. The airport offers convenient parking options, a free terminal shuttle service, and a helpful information booth for queries related to ticketing, flight schedules, and more. Passengers can also take advantage of the lounges, restaurants, shops, and special assistance services available at the airport. In terms of e-tickets, most airlines today utilize electronic ticketing, allowing passengers to check in online and access their boarding passes digitally or in print. When travelling through St. Louis Lambert International Airport, passengers can use their e-tickets by presenting their boarding passes, either on their phones or in paper form, along with their IDs to the TSA agent before proceeding to their gate.
| Characteristics | Values |
|---|---|
| E-ticket | Likely sent via email with a real airline's booking confirmation number |
| Boarding pass | Can be obtained online, at the airport via check-in kiosks or desks, or at the gate |
| Boarding process | Show the TSA agent your boarding pass (paper or electronic) and your ID |
| St. Louis Lambert International Airport | Provides a free Terminal Shuttle which runs 24 hours a day between Exit 12 at Terminal 1 and Door 10 at Terminal 2 |
| Parking | Offers convenient, secure, and affordable parking options with attached garage facilities and surface lots within walking distance |
| Lost and Found | The St. Louis Airport Police Department maintains a lost and found section, inquiries can be made Monday through Friday from 9 am to 4 pm at (314) 890-1370 |
| Transportation | Multiple options available, including public transit (buses and trains), rideshare services, and taxis |
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What You'll Learn
E-ticket check-in process
St. Louis Lambert International Airport, like other airports, allows passengers to use e-tickets. The airport is not involved in the ticketing process, which is handled by individual airlines. Each airline is a separate company providing independent services and determining ticket prices or "fares".
The e-ticket check-in process can be done online or at the airport. Passengers can check-in online using their booking reference number, which is usually a 6-digit alphanumeric code. This can be done 24-48 hours before the flight. Passengers will need to provide the required information, such as passport details and, if necessary, COVID-19 information. After checking in, passengers will receive an electronic boarding pass that can be loaded onto their phone or a paper boarding pass that can be printed.
Passengers can also check in at the airport using the check-in kiosks or desks. This can be done up to 3 hours in advance for intercontinental flights and 2 hours for other flights. Passengers will need to show their ID and provide the required information to receive their boarding pass. It is important to note that some budget airlines may charge a fee for checking in at the airport.
Once passengers have their boarding pass, they can proceed through security. It is not necessary to show a physical ticket at this point, only an ID. After passing through security, passengers can proceed to their gate. Only ticketed passengers are permitted beyond the security checkpoints, and gate passes are issued at the airline's discretion and in accordance with TSA regulations and company policy.
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TSA security checkpoints
Passengers at St. Louis Lambert International Airport (STL) can use CLEAR+ and TSA PreCheck to expedite their passage through security. CLEAR+ is available at three security checkpoints: Terminal 1-A, Terminal 1-C, and Terminal 2-E. TSA PreCheck is also available at Terminal 1 - A Gates, Terminal 1 - C Gates, and Terminal 2 - E Gates.
TSA PreCheck is a program that provides expedited security screening for travellers. Passengers can keep their shoes, light outerwear, and belts on, and their laptops and 3-1-1 compliant liquids in their carry-on bags during security checks.
CLEAR+ and TSA PreCheck use biometric authentication and advanced technology to help passengers move through security faster. Passengers can enrol in these programs at designated CLEAR+ enrolment locations. Enrolment can be started online, and then passengers must visit the enrolment location with their U.S. Passport or another acceptable ID to complete the process in person.
All travellers aged 18 and over must present valid government-issued identification at the TSA security checkpoints to travel. These include a driver's license, U.S. Passport, DHS trusted traveller card, or U.S. Military ID.
Full-body scanners are available at every checkpoint. The TSA has a list of prohibited items for air travel due to security concerns, which can be found on their website. Passengers can also contact the TSA Cares helpline if they have any questions about screening policies, procedures, and what to expect at the security checkpoint.
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Airport parking options
St. Louis Lambert International Airport (STL) offers a range of parking options for travellers. The airport has both short-term and long-term parking available, with covered parking options in Terminal 1 and Terminal 2. There are also five parking lots, A, B, C, D, and E, which are ideal for those seeking more affordable long-term parking. These lots are a short shuttle ride away from the terminals, with a free shuttle service operating 24 hours a day.
For those seeking convenience, valet parking is available at the airport, as well as at some off-site parking garages. These off-site parking options are located near the airport or in the city and often provide additional amenities like baggage assistance and car maintenance. Some even offer free shuttle services to and from the airport.
One such off-site parking option is The Parking Spot, which offers garage, covered, and valet parking. Their friendly shuttle drivers will pick you up from your vehicle and take you and your luggage to the correct terminal. They also have EV charging stations available at their East location.
Another off-site option is Super Park, which operates lots A, B, C, D, and E, with 24-hour shuttle services running every 15 minutes. Lot D is particularly notable for offering affordable rates, with a daily rate of $10.00, including tax.
When deciding where to park, it's worth considering factors such as proximity to the terminal, cost, security, and the availability of additional services.
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Transportation to the airport
St. Louis Lambert International Airport offers various transportation options for passengers travelling to the airport.
If you are driving to the airport, you can follow the signs to the airport exit and use the two right-hand lanes to merge onto Lambert International Boulevard (LIB). From there, you can follow the roadway signage to your desired terminal and parking location. Both terminals have attached garage facilities and surface lots within walking distance. Additionally, there are long-term parking lots nearby with free shuttle services that operate 24 hours a day.
For those who prefer public transportation, the MetroLink light rail system serves the St. Louis metropolitan region and provides access to the airport. The Bus Port at the airport is the pickup location for Greyhound Bus Service, located just south of Terminal 1 on Lambert International Boulevard.
Several shuttle services, such as SuperShuttle and STL Shuttle Service, also offer transportation to and from the airport. These services provide stress-free travel, upfront pricing, and the option to book private vans or SUVs. SuperShuttle specifically mentions their black car option for travellers seeking luxury transportation.
It is important to note that only ticketed passengers are permitted beyond the security checkpoints at the airport. If you are escorting a traveller, you may inquire with the airline about obtaining a gate pass, which is issued at their discretion and in accordance with TSA regulations and company policies.
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On-site amenities
St. Louis Lambert International Airport (STL) offers a variety of on-site amenities to cater to the needs of travellers. The airport has two terminals, both of which feature dining and shopping options. There are four lounges, including the Admirals Club and the Wingtips Lounge in Terminal 2, which is accessible to Priority Pass members. Ground transportation options are also available, such as the MetroLink light rail service, which connects travellers to downtown St. Louis and beyond.
For travellers seeking accommodation near the airport, there are several hotels in the vicinity that provide a range of amenities. The Marriott St. Louis Airport, located near the airport, offers a fully-equipped fitness centre, an indoor pool, and a restaurant serving classic American cuisine and regional favourites. The hotel also provides a shuttle service to and from the airport for its guests.
Another option is the Hilton St. Louis Airport, situated just half a mile from the airport with a free 24-hour shuttle service. This hotel features a fitness centre, an indoor pool, an on-site restaurant, and an executive lounge exclusively for Hilton Diamond members.
The Crowne Plaza Hotel St. Louis Airport, geared towards business travellers, boasts an impressive array of amenities. It offers an indoor pool, a fitness centre, multiple restaurants, and a dedicated airport shuttle service. Additionally, the hotel provides over 13,500 square feet of meeting space across 15 meeting rooms.
STL Airport also offers convenient parking options, including cell phone waiting lots near Terminal 2 and between the B and D parking lots. Off-site parking is available from $15 per day, and official airport shuttle buses are wheelchair accessible. Super Park shuttles operate 24 hours a day to all Super Park lots, providing frequent and efficient transportation for passengers.
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Frequently asked questions
Yes, e-tickets are commonly used and accepted. You can use your e-ticket to check in online 24-48 hours before your flight and receive a boarding pass on your phone or to print at home. You can also check in at the airport via check-in kiosks or desks.
Show your boarding pass (paper or electronic) and your ID to the TSA agent, then proceed to your gate.
The St. Louis Airport Police Department maintains a lost and found section. You can make inquiries Monday through Friday from 9-4 pm, Central Time, at (314) 890-1370. You can also contact your airline.
STL Airport provides a free Terminal Shuttle that runs 24 hours a day between Exit 12 at Terminal 1 and Door 10 at Terminal 2. The shuttle ride time is approximately 10 minutes.
