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Brisbane Airport is a major transport hub with a range of facilities for travellers in transit. The airport caters to both domestic and international flights, with separate terminals for each. For travellers transferring between international flights, it is a simple process as they can remain within the International Terminal. However, those transferring between domestic and international flights will need to navigate additional steps, including baggage collection and passing through customs. Brisbane Airport offers a free terminal transfer bus to facilitate this transition. Additionally, the airport provides a range of amenities, including accessible toilets, lounges, dining options, and nearby accommodation for longer layovers. It is important for travellers to be aware of visa requirements when transiting through Brisbane Airport, as some may require a Transit (subclass 771) visa.
| Characteristics | Values |
|---|---|
| Transit visa requirements | A transit visa may be required to clear immigration. Check the Department of Home Affairs website for the latest information. |
| Transport options to/from the airport | Taxi, train, ride-share, shuttle bus, council bus, bicycle |
| Transport options within the airport | Free terminal transfer bus, air train, people movers (buggies) operated by airline partners |
| Facilities | Hotels, restaurants, cafes, shops, lounges |
| Accessibility | Accessible toilets, Changing Places bathrooms, assistance from airline and airport ambassadors |
| Luggage | Luggage may be checked by Australian Border Force and/or Department of Agriculture Biosecurity Officers. Passengers may need to go through baggage claim and customs depending on their flight origin and destination. |
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What You'll Learn
Transferring between international and domestic flights
Brisbane Airport has two terminals: the Domestic Terminal and the International Terminal, which are four kilometres apart. The travel time between the terminals is approximately 10 minutes using the free transfer bus service.
If you are transferring between international and domestic flights, the process will depend on the airline or airlines you are travelling with. If your luggage is checked through to your next international destination and your airline has issued you with your boarding pass, follow the 'International Transit/Transfer Passenger' signs and make your way to the Level 3 'Departures Area' to board your next flight.
If your bags are not checked through to your next international destination, you will need to go through Passport Control, collect your luggage, and make your way to Departures on Level 4 to check in for your next flight. Follow the signs to Passport Control and Baggage Claim. It is recommended that you check with your airline or travel agent about visa requirements, as every situation is different.
If you are travelling with Qantas or Virgin, you can check your luggage at the Domestic Transfer Desk in the International Terminal and then take the free Terminal Transfer Bus to the Domestic Terminal. If flying with another carrier for your domestic flight, you will need to transfer to the Domestic Terminal with your luggage and check in for your domestic flight there. The Terminal Transfer Bus leaves from outside Level 2, adjacent to the Domestic Transfer Desks.
Transiting between international flights in Brisbane is simple—you won't need to leave the International Terminal.
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Transport options to and from the airport
Brisbane Airport offers a variety of transport options to suit different needs and budgets. Here is an overview of the various transport options available to and from the airport:
Taxi
Taxis are readily available at the sheltered ranks outside the Domestic and International Terminals. The taxi ranks are centrally located for easy access. During peak times, Kerbside Officers are on hand to assist passengers. The cost of a taxi ride from the airport to Brisbane City ranges from $67 to $82, with an additional airport fee of $4.86. For trips beyond the city, you can use a fare estimator to calculate the fare.
Rideshare
Brisbane Airport facilitates ridesharing services such as Uber, Didi, Ola, and Sheba. You can use your preferred app to book a ride and follow the signs to the designated Rideshare Booking areas. Ridesharing offers flexibility and convenience, allowing you to track your ride's progress and estimate the fare in advance.
Shuttle Bus
For a door-to-door transfer experience, consider the Con-x-ion shuttle bus service. This service operates from both terminals and provides transfers to various locations around Brisbane, the Gold Coast, and the Sunshine Coast. Tickets can be conveniently purchased online or at sales kiosks within the terminals. The Con-x-ion shuttle ensures a relaxed and stress-free journey to and from the airport.
Airtrain
The Airtrain service connects Brisbane Airport with Brisbane City and the Gold Coast. It offers a direct express route from Gold Coast stations to the airport via Brisbane City. Airtrain tickets are affordable, starting at $22.30 for travel between Brisbane City stations and the airport. Children aged 14 and under can travel for free when accompanied by an adult. The trains are modern and comfortable, featuring air-conditioning, Wi-Fi, luggage space, and onboard restrooms.
Council Bus
The Brisbane City Council operates bus route 590 within the airport precinct. This bus service connects the Domestic and International Terminals to the Skygate Centre, providing access to a range of public transport options to the city and other Brisbane suburbs.
Terminal Transfer Bus
For passengers transferring between domestic and international flights, Brisbane Airport provides a free Terminal Transfer Bus. This bus facilitates seamless connections between the terminals, ensuring a smooth and efficient transit experience.
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Facilities for passengers with mobility requirements
Brisbane Airport provides several facilities to meet the accessible travel needs of customers with mobility requirements. The airport has developed an Accessibility Journey Planner to assist passengers and visitors with assistance needs in planning their journey through the airport.
For travellers with disabilities, Brisbane Airport provides several designated accessible parking spaces in close proximity to terminal buildings for convenient access. These parking spaces are clearly marked and situated near accessible pathways for wheelchair users and those with mobility aids. At the Domestic Terminal, there are six accessible parking spaces located under the skywalk pedestrian walkway about 160 metres from the terminal entrances. Additionally, there are two accessible parking spaces located just 50 metres from the entrance on the taxi drop-off road, which need to be booked in advance by contacting Brisbane Airport reception. For those picking up or dropping off passengers with disabilities, displaying a valid Disability Parking Permit allows parking for up to 30 minutes to assist passengers to and from the terminal.
All toilets in Brisbane Airport cater to people with mobility requirements, with accessible unisex toilets located throughout both terminals. Changing Places bathrooms provide additional space for individuals with profound disabilities and their carers. These facilities can be found in the Domestic Terminal on the central ground floor area opposite Trader & Co Cafe, and in the International Terminal on Level 4 behind the Flight Centre store. They can be accessed using an MLAK key, which can be borrowed from the Visitor Information Desks or the Brisbane Airport Administration Offices.
Brisbane Airport's customer service team is trained to provide guidance and support to travellers with disabilities and special needs. The airport also offers a dedicated assistance animal facility in both terminals, equipped with a special toilet and watering facility. For travellers with visual or hearing impairments, various features have been implemented, including assisted listening systems, hearing loops, visual paging screens with flight information in multiple formats, and tactile ground surface indicators for physical navigation.
To ensure that your accessibility needs are met, it is recommended to notify your airline prior to your arrival and arrange for any necessary assistance.
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Where to dine and shop
Brisbane Airport has a wide range of dining options, no matter which terminal you are in. The domestic terminal has 31 vendors, while the international terminal has 15. You can find a variety of cafes, bars, coffee shops, restaurants, and fast-food outlets.
The domestic terminal offers a variety of cuisines, including Italian at Bar Roma, Vietnamese at Roll'd, and Japanese at Wasabi Warriors. There's also Graze Grill & Bar for grilled meats and other local dishes. For fast food, you can choose from Hungry Jacks (known as Burger King outside Australia), Red Rooster, and Subway, among others.
The international terminal also has a good selection of coffee shops, including Hudsons Coffee and The Coffee Club. For a quick bite, there's Subway and Burger Urge, or you can try Sushi Sushi for Japanese, Tuk Chop for Vietnamese, and Mad Mex for Mexican cuisine.
If you're looking for some last-minute shopping, Brisbane Airport has you covered as well. You can shop duty-free online and collect your purchases at the International Terminal. There's also a currency exchange, airport pharmacy, and health and beauty stores in both terminals. For gifts and souvenirs, fashion and accessories, or travel essentials, you'll find what you need at the airport's shops.
Additionally, if you need to spend the night between flights, Brisbane Airport has three hotels nearby, including Ibis and Pullman Hotels near the Domestic Terminal.
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Hotels for layovers
Brisbane Airport has several accommodation options located nearby, offering a convenient place to stay during a layover. Here are some hotels that are suitable for layovers at Brisbane Airport:
Pullman Brisbane Airport Hotel
The Pullman Brisbane Airport Hotel is a popular choice for travellers due to its proximity to the airport and its range of amenities. The hotel offers day rates for those on layovers, with on-site dining, a pool, a modern gym, and a choice of rooms or suites. It is located within walking distance of the Domestic Terminal, making it convenient for those with early flights or short layovers. The hotel also provides a shuttle service to and from the airport, ensuring a seamless transition for travellers.
Novotel Brisbane Airport
Novotel Brisbane Airport is another convenient option for layovers, situated just minutes from both the International and Domestic Terminals. The hotel offers a range of room types, from standard rooms to executive suites, making it suitable for various lengths of stay. Novotel also provides assistance with transportation from the airport, ensuring a stress-free experience for travellers. Additionally, the hotel features an in-house restaurant serving contemporary Australian cuisine and a stylish bar, enhancing the overall layover experience.
Ibis Brisbane Airport
Ibis Brisbane Airport is one of the closest hotels to Brisbane International Airport (BNE). It provides easy access to the airport and is also located near Brett's Wharf, where guests can enjoy a day on the river. The hotel offers comfortable accommodation and convenient transportation options, making it a practical choice for travellers with layovers.
Alcyone Hotel
Alcyone Hotel is a convenient option for those with early morning flights from Brisbane Airport. It is located within walking distance of Brett's Wharf, where guests can catch the City Cat for a river cruise. The hotel offers comfortable rooms, easy check-in and check-out, and convenient parking. Additionally, there are plenty of dining options nearby, making it a practical choice for travellers during their layover.
These hotels offer a range of amenities and services tailored to meet the needs of travellers with layovers at Brisbane Airport. Be sure to check their websites or travel booking platforms for the most up-to-date information and reviews.
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Frequently asked questions
Notify your airline before your arrival so that assistance can be planned. Brisbane Airport also has accredited Visitor Information desks in both terminals, where you can ask for help.
You can transfer between terminals at Brisbane Airport by taking the free terminal transfer bus.
It depends. You may be eligible to transit through Australia without a visa if you hold a passport from an eligible country. Check the Department of Home Affairs website for the latest information on visa requirements.
Brisbane Airport has plenty of dining and shopping options, as well as lounges where you can relax. If you have a longer layover, you can also explore the Sunshine State outside the airport or take advantage of the airport hotels' day rates.
You can get to and from Brisbane Airport by taxi, rideshare, shuttle bus, council bus, or bicycle.
