Owais Crawford
Boston Logan International Airport (BOS) allows Lyft vehicles at the pick-up and drop-off terminals. However, there are specific rules and designated areas for ride-share services. For drop-offs, you can designate in the app which terminal you want to be dropped off at when you book the ride. Pick-ups are a little more complicated, with passengers needing to follow ride-share signs to get to the designated area in the Central Parking Garage.
| Characteristics | Values |
|---|---|
| Lyft availability at Logan Airport | Yes, Lyft is available at Boston Logan Airport for drop-offs and pick-ups |
| Pick-up locations | Terminal A: Lower "Arrivals" Level in a lot outside Terminal A, Central Parking Garage; Terminal B: Level 2 (Departures) of the Terminal B Parking Garage |
| Drop-off locations | Designated drop-off areas at each terminal |
| Pick-up process | Follow signs for Ride App/Uber/Lyft from the terminals; Request a ride after collecting luggage; The driver will be there within 10 minutes of the pickup time or you will receive credits |
| Accessibility | Passengers with disabilities can be picked up/dropped off in the Central Parking Garage, Terminal B Parking Garage, or at accessible locations at the terminal curb areas |
| Driver requirements | Trade dress (Lyft decal on the front and rear passenger windshield); Massachusetts Background Check Clearance Certificate from the Department of Public Utilities |
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What You'll Learn
Drop-off and pick-up locations at Logan Airport
Yes, you can take a Lyft ride to and from Boston Logan International Airport.
When you book a Lyft ride to Logan Airport, you can designate which terminal you want to be dropped off at within the app. Drivers will drop off passengers at the designated drop-off areas of the respective terminals.
Pick-up locations at Logan Airport can be a little more complicated. There is a designated Rideshare space in the Central Parking Garage, on Level G, where passengers can be picked up. To get there, passengers need to follow the ride-share signage from the terminals. Passengers can also request a ride to the curb of their respective terminal, but this is only accessible for those with disabilities.
Passengers using a ride-share app may only be picked up in areas designated for ride-app vehicles. For Terminal A, this is the Central Parking Garage, and for Terminal B, it is Level 2 (Departures) of the Terminal B Parking Garage.
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How to schedule a Lyft ride to Logan Airport
Yes, you can take a Lyft ride to and from Boston Logan International Airport (BOS).
- Open the Lyft App: Start by accessing the Lyft application on your mobile device.
- Select Boston Logan International Airport (BOS) as your destination: Within the app, you will need to input Boston Logan International Airport (BOS) as your destination.
- Choose the Terminal: Scroll through the options on the right side of the terminal selector until you see "Accessible." Then, select the specific terminal you require from the available options, such as Terminal A, B, C, or E.
- Select Accessibility (Optional): If you require accessibility options, select "Accessibility" from the list of popular airlines. This step ensures that your pickup location is tailored to your needs.
- Request a Ride: Once you have set your destination and terminal, click on "Set Destination" or "Request a Ride" to confirm your booking.
- Track Your Driver: After requesting your ride, you can monitor your driver's progress within the app. Typically, it takes around 7 to 9 minutes for a driver to navigate through the airport layout and reach the designated pickup location.
- Pickup Location: Lyft drivers will pick up passengers at the designated Ride App Pickup areas within the airport. Follow the signage for "Ride App/Uber/Lyft" to locate the correct pickup spot for your terminal. The pickup areas may vary depending on the terminal, such as the Central Parking Garage for Terminal A or Level 2 (Departures) of the Terminal B Parking Garage.
- Confirm Drop-off Location: When booking your ride, you can specify your desired drop-off terminal within the app.
Additionally, you can schedule your Lyft ride to Logan Airport in advance. Lyft allows you to book your ride up to 90 days ahead of your trip, guaranteeing your price and pickup time. This feature ensures a stress-free experience, as you won't have to worry about last-minute arrangements.
By following these steps, you can conveniently schedule and navigate your Lyft ride to Logan Airport, making your travel experience more efficient and comfortable.
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Rules for Lyft drivers at Logan Airport
Rules for Lyft drivers picking up and dropping off passengers at Logan Airport:
Pick-ups
- Make sure you have the Lyft decal on your front passenger-side windshield, facing outward. You'll also need a second decal on your rear passenger-side windshield. If you don't have these, you can order them from your Lyft Dashboard, pick them up at the Boston Logan Lyft Hub, or print a temporary emblem.
- Head to the staging lot, located opposite the car rental lot and the Embassy Suites. You'll then be automatically entered into the airport queue in the Lyft app.
- Do not leave the staging area, or you'll lose your place in the queue.
- Pick up passengers at the Central Parking Garage, no matter what terminal they are travelling from.
- Make sure to enter from the northeast entrance for Terminal A and E pick-ups, and from the northwest entrance for Terminals C and B pick-ups.
- Only pick up passengers in the designated App Ride/TNC pick-up areas, which are located on the lower level (Arrivals) at each terminal.
- If you receive a request that says "Logan Airport Terminal A/B/C/E", proceed directly to the Arrivals curbside at that terminal. Riders with accessibility needs will continue to request pick-ups directly from the curb at all terminals.
- Do not pick up passengers at the curbside terminal entrance.
- Do not wait or circle back at the airport if the passenger is delayed. Instead, head to the staging area and wait there.
- Do not commit an act that is likely to endanger any person or property at Boston Logan Airport ($500 fine).
- Do not solicit, accept, arrange, or provide transportation outside of the app ($200 fine).
- Do not stop or pull over in crosswalks.
- Do not park in red zones or taxi/shuttle areas unless otherwise specified.
- Always follow instructions given by airport personnel.
Drop-offs
- Drop off passengers at Departures, at the passenger's carrier of choice.
- Do not wait at the airport terminal or accept additional ride requests after drop-off.
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Lyft app instructions for passengers with disabilities
Yes, you can take a Lyft from Logan Airport. There is a designated Rideshare space in the garage, on Level G, where you can be picked up and dropped off.
Now, here are some Lyft app instructions for passengers with disabilities:
First, you will need to download the Lyft app and create an account. Then, you can request a ride. If you require the use of a wheelchair, you will need to turn on 'Wheelchair access' in your Lyft app settings. Once you do this, you will be able to select 'Wheelchair' as a ride type. If you are unable to find a wheelchair-accessible ride, the app will often suggest alternative wheelchair-accessible transportation services in your area. If you use one of these third-party services, be sure to inform them that you require a wheelchair-accessible vehicle.
If you are blind or have low vision, you can communicate this to your driver, who will be able to pull up closer to your location. If you are deaf or hard of hearing, you can use accessibility features in the app to communicate this to your driver, who will then be asked to message you instead of calling. You can also turn on 'Flash for new rides' so that your phone screen flashes when you get a new ride request.
If you have any other requirements, you can communicate these directly to your driver through the app. You can ask your driver to pick you up in a particular area, such as near a sidewalk ramp, to make your journey easier. Lyft drivers are required by law and Lyft's policy to transport riders who use foldable mobility devices and to assist riders with the storage of their mobility devices.
Lyft is committed to accessibility and fostering a diverse and welcoming community for all types of people. All rideshare drivers are required to follow ADA laws and not discriminate against passengers because of a disability.
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Lyft vs. taxi from Logan Airport
Logan Airport offers both Lyft rides and taxi rides to passengers. However, there are some differences between the two services.
Lyft rides can be scheduled up to 90 days in advance, and the driver will arrive within 10 minutes of the pickup time. If they don't, the passenger will receive up to $100 in credits. Passengers can also link their Lyft accounts to DoorDash and Atmos Rewards to get 10% off scheduled airport rides, Priority Pickup upgrades, and other benefits. When it comes to drop-offs, passengers can designate which terminal they want to be dropped off at when booking the ride. For pickups, passengers need to follow the ride-share signs to reach the designated rideshare space in the central garage and request the Lyft from there.
On the other hand, taxis are often cheaper than Lyft rides, especially for shorter rides from the airport. They are also more readily available, with shorter wait times. However, taxi drivers usually don't use GPS and may ask for directions, which can be inconvenient if you're going to a residential address.
In terms of convenience, Lyft offers the advantage of being able to schedule rides in advance and provides more luggage space. Additionally, Lyft drivers will drop passengers off directly at their terminals. Taxis, on the other hand, may be a better option for shorter rides and when you need to get somewhere quickly, as they typically have shorter wait times and are more readily available at the airport.
Ultimately, the decision between Lyft and taxi comes down to personal preference and specific needs. While Lyft offers the convenience of advanced booking and more luggage space, taxis are often cheaper for shorter rides and are more readily available at the airport. Passengers can consider factors such as cost, wait time, luggage size, and convenience when deciding between the two options.
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Frequently asked questions
Yes, Lyft vehicles are allowed at the pick-up and drop-off terminals at Logan Airport.
Open the Lyft app and select your preferred destination. Once your destination is set, you will see pre-selected pickup locations within the Central Parking Garage. Move the pickup location curbside by dragging the pickup pin into the nearest square.
You can schedule a ride to Logan Airport up to 90 days in advance.
