Jazmin Li
Singapore's Changi Airport offers luggage storage facilities at all four of its terminals, as well as at the adjacent Jewel complex. These services are provided by Smarte Carte and Stasher, and they offer travellers a convenient and secure way to store their bags for a few hours or even months. With affordable rates starting at SGD 5, these services allow visitors to explore Singapore hands-free and hassle-free. Changi Airport's luggage storage facilities are monitored with CCTV and secure locks, ensuring the safety of your belongings. Additionally, porter services are available to assist with your luggage, making your airport experience smoother and more enjoyable.
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What You'll Learn
Storing luggage at Singapore Airport: Yes, you can
Storing luggage at Singapore Changi Airport is possible and offers a convenient way to explore the city without the burden of your bags. The airport has official luggage storage and locker facilities, provided by Smarte Carte, located in all four terminals and the adjacent Jewel complex. These services are accessible 24/7 and rates start at SGD 5 for a few hours, with the option for long-term storage available upon request.
Smarte Carte's baggage storage counters can be found across the airport, offering secure storage monitored by CCTV and restricted access. They also provide a handy porter service to assist with your luggage, ensuring a smooth transition through the airport. This service must be booked at least six hours before your flight and can handle up to 20 items, with personalised pricing for larger groups.
Stasher is another option for luggage storage at Changi Airport. They offer an award-winning, safe, and convenient service, connecting you with local hotels and businesses that provide affordable luggage storage. Their flat fee includes oversized items, and you can book and drop off your bags before exploring the city hands-free.
When storing luggage at Changi Airport, it's important to note that certain items are prohibited, including anything corrosive, explosive, hazardous, or illegal. Additionally, you may need to provide identification and allow staff to make copies of your passport for verification purposes.
Singapore Changi Airport offers a range of conveniences to enhance your travel experience, and their luggage storage services provide a secure and accessible way to explore the city during layovers or while awaiting hotel check-ins.
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Short-term and long-term storage options
Changi Airport in Singapore offers short-term and long-term luggage storage options. The short-term storage is designed for travellers on layovers, those checking into transit hotels, or those awaiting hotel check-ins. The storage facilities are available at all four terminals and the adjacent Jewel complex. The rates start at SGD 5 for a few hours, and the storage is accessible 24/7.
Smarte Carte, the company that operates the luggage storage facilities at Changi Airport, provides a porter service to assist passengers with their luggage. This service is available for up to 20 items at an affordable price, and personalised pricing and arrangements can be made for larger groups.
For long-term storage options, it is recommended to inquire directly with the luggage storage service for possible arrangements. Oversized or irregularly shaped baggage may require special arrangements and additional fees may apply.
In addition to the official airport services, travellers can also use Stasher's network of luggage storage locations across Singapore. Stasher offers affordable and convenient storage options near key attractions and transportation hubs. The flat fee per day includes oversized items, but it is recommended to contact the storage location in advance for very large items.
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Storage costs and payment methods
Storing luggage at Singapore Changi Airport is a straightforward process. The airport's official baggage storage provider is Smarte Carte, which operates luggage storage offices in all four terminals, including the adjacent Jewel retail complex. These facilities are open 24/7 and offer convenient options for travellers, such as porter services and baggage delivery to your hotel.
The cost of storing luggage at Singapore Changi Airport depends on the size of your baggage and how long you plan to store it. According to a Thaiest.com article, the price list for luggage storage at the airport is as follows:
- Loose Item (hat, umbrella, keys, passport, or items smaller than an A4 paper sheet size): 6 SGD per day
- Small Baggage (cabin-size bag, tote bag, shopping bag, or below 10 kg): 11 SGD per day
- Big/Odd Baggage (check-in luggage, backpack, boxes, stroller, wheelchair, car seat, or above 10 kg): 16 SGD per day
- Extra Big Baggage (bicycle, surfboard, golf bag, etc.): 19 SGD per day
It's important to note that these rates are subject to change and were last updated with a 1 SGD increase across the board. The storage fees are fully prepaid and non-refundable, so you won't get a refund if you collect your luggage earlier than expected.
For long-term storage or if you have oversized or irregularly shaped baggage, special arrangements may be required, and additional fees may apply. It is recommended to contact Smarte Carte or the airport's luggage storage staff in advance to ensure proper accommodation.
As an alternative to the airport's official services, Stasher offers luggage storage services near key attractions and transportation hubs in Singapore. Their flat fee per day starts at $2.99 and includes oversized or overweight items. You can book online and then drop off your bags at one of their locations.
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Locations of storage facilities at the airport
Changi Airport in Singapore offers luggage storage facilities at all four of its terminals. The main baggage storage office is located in Jewel, an entertainment and retail complex linked to Terminal 1. After collecting your luggage and passing through customs, simply follow the signs to the Jewel complex, where you will find the left luggage office on your left. This office is on the same level as the Arrival Hall of Terminal 1, so there is no need to take an escalator or lift.
In addition to the main office in Jewel, there are baggage storage counters and branches of Smarte Carte, the company that operates Changi Airport's luggage storage facilities, located throughout the terminals. These counters are conveniently placed to allow travellers to store their luggage while they shop or explore the airport. Smarte Carte also offers a porter service to assist with your luggage, ensuring a hassle-free experience. This service must be booked at least six hours before your flight.
For those seeking long-term storage options, it is recommended to inquire directly with the luggage storage service, as special arrangements may be required. Stasher is another option for travellers, offering a network of local hotels and businesses that provide affordable luggage storage near key attractions and transportation hubs. Their flat fee per day includes oversized or overweight items, making it a convenient choice.
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Items prohibited from storage
Singapore Changi Airport offers luggage storage and locker facilities accessible 24/7 at all four terminals. These facilities are monitored with CCTV, and all items are inspected before storage. The airport also offers porter services at all terminals to assist with baggage.
Regarding items prohibited from storage, Singapore Airlines has specific restrictions in place for baggage items. Liquids, aerosols, and gels (LAGs) in hand-carried luggage are restricted and must adhere to specified guidelines. Containers for LAGs must not exceed 100ml and should be placed in a transparent, resealable plastic bag with a maximum capacity of 1 litre. This bag must be completely closed and presented separately for examination at the security screening point. Exemptions are made for baby food and breast milk if travelling with an infant.
Powder-like substances are also subject to restrictions. Powder containers exceeding 350g or 350ml are prohibited in hand-carried bags on US-based airlines and non-stop flights to the USA. For larger amounts of powdered substances, they must be placed in checked baggage. Duty-free purchases of powder-like substances are exempt but must be sealed in Security Tamper Evident Bags (STEB).
In addition, small lithium battery-powered personal transportation devices, such as hoverboards and mini-Segways, are prohibited as both checked-in and hand-carry baggage. These items will be refused at check-in, and passengers are responsible for arranging their storage or disposal before boarding. Power banks without a clear 3C certification mark or belonging to recalled models are also prohibited on domestic flights.
It is important to note that these restrictions are specific to Singapore Airlines, and other airlines may have their own set of prohibited items. Passengers are advised to check with their respective airlines for comprehensive information on prohibited items.
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Frequently asked questions
Yes, baggage storage is available at all four terminals and at Jewel, which is adjacent to Terminal 1.
The rates start at SGD 5 for a few hours. Stasher, an alternative luggage storage service, offers storage from $2.99 per day.
You can pay with Singapore Dollars or a Wise Card.
The main baggage storage office is located in Jewel, which is connected to Terminal 1. Follow the signs to "Baggage Storage" and you will find the office on your left.
The Smarte Carte Baggage Storage counters are open 24/7.
