Ruth Haines
Yes, it is possible to pick up a Turo car at the airport. Turo allows you to rent cars from trusted, local hosts, bypassing the traditional car rental counter. While some renters may be unwilling to take a shuttle bus to collect a car, there are ways to make the process more convenient, such as using a lockbox or remote key handoff. Additionally, some renters prefer picking up the car in a nearby parking lot, like a hotel or restaurant lot.
| Characteristics | Values |
|---|---|
| Picking up a Turo car at the airport | Possible |
| Remote key handoffs | Possible |
| Leaving the car at the airport | Possible, but expensive and renters may be unwilling to take a shuttle bus |
| Renting process | Skip the car rental counter at the airport and rent cars from trusted, local hosts on the Turo car rental marketplace |
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What You'll Learn
Remote key handoffs
Lockboxes
Lockboxes are a low-tech way to share keys with your guests. Turo recommends placing bladed keys directly into the lockbox, which can be attached to the car or somewhere at the pickup location, as long as it's your property. You can then message your guest the lockbox code after they have completed the remote ID verification process.
Remote Locking/Unlocking Technology
Many cars manufactured after 2015 have built-in remote locking and unlocking mechanisms. If your car has this feature, be sure to use a radio frequency (RF) signal-blocking pouch for your keys to protect your car's security. You can then message your guest using Turo messaging to let them know when you will unlock the car for them.
Guest Verification
It's important to verify your guest's identity before providing them with access to your car. Turo requires hosts to give a key to their guests, even for remote check-ins, so the guest can use the car normally during their trip. Make sure to verify the guest's license matches the photos they submit in the app, including their name, date of birth, and face.
Pre-Trip and Post-Trip Documentation
To be covered by your protection plan, it's essential to document the condition of your car before and after each trip. Take clear, well-lit photos that show any pre-existing damage, dirt, or other issues. After the trip, take photos within 24 hours to document the car's condition and check for any new damage. You need to file a claim for any new damage within 24 hours for reimbursement under your protection plan.
Remote Check-In Instructions
If you offer remote check-in, be sure to include this information in your listing description. Provide clear instructions to your guests on where to find your car and how the remote check-in will work.
These practices can help ensure a seamless and positive experience for both Turo hosts and guests when utilizing remote key handoffs.
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Lockboxes
After verifying your guest's identity and uploading all the necessary pre-trip photos, you can give your guest access to your car. If you're using a lockbox, message your guest with the lockbox code so they can access the keys. You should only give keys to the primary guest and not to additional drivers.
It's best to place a non-bladed key (like a key fob) in a radio frequency (RF) signal-blocking pouch, also known as a Faraday bag, and keep it inside the car (in the glove box, a visor pouch, centre console, etc.) for your guest. Bladed keys can go straight into the lockbox.
Some Turo hosts prefer not to use lockboxes, as they feel that having a lockbox on the outside of the car is a calling card for theft. Instead, they might opt to leave the keys inside the car and leave the vehicle unlocked.
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Remote unlocking via phone app
Remote unlocking via a phone app is a convenient option for guests picking up a Turo car. This option allows the host to unlock the car remotely for the guest without having to be physically present at the airport or any other pickup location.
To ensure a seamless remote check-in experience, hosts must take certain precautions to protect themselves and their cars. Here are some steps to follow for remote unlocking via a phone app:
- Confirm the guest's identity: Before granting access to the car, hosts must confirm the guest's license by matching the photos they submit in the app with their reservation information. This includes verifying the guest's name, date of birth, and that their face matches the photo on their license. It is also important to ensure that the license is valid, not expired, and meets all the requirements as per Turo's guidelines.
- Use of a lockbox or digital access: Hosts can provide guests with a lockbox code or digital access to unlock the car. Turo's website offers recommendations for suitable lockboxes. Some modern vehicles also offer smartphone apps, such as OnStar, that allow remote control of the vehicle's fob commands.
- Maintain communication: Guests should keep in touch with the host as they get closer to the pickup location to ensure the host is aware of their arrival and can remotely unlock the car.
- Document the car's condition: Before granting access to the car, hosts should document its condition by taking clear, well-lit photos showing any pre-existing damage or dirtiness. Similarly, within 24 hours of the end of the trip, hosts should take photos of the car's interior and exterior to identify any new damage and file a claim for reimbursement as part of their protection plan.
- Secure key fob: If the host chooses to leave the key fob inside the vehicle, it should be placed in an RF-blocking pouch or envelope to prevent the car from becoming unlocked and compromising its security.
By following these steps, hosts can provide a convenient and secure remote unlocking experience for guests picking up a Turo car at the airport or any other location.
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EV charging availability
Electric vehicle (EV) rentals are available on Turo at locations near airports across the US, UK, Canada, Australia, and France. To find EV rentals, use the "Snow tires/chains" filter to browse a wide selection of options for all kinds of occasions and budgets.
Major markets and cities in North America are continually improving their charging station infrastructure, making it easy to charge an EV along main highways and in bigger cities. Most L2 chargers, often available in public parking areas, can charge your vehicle to full in about eight hours. DC fast chargers, located along highways, can charge to near full in half an hour.
Charge cost varies by charging type and location, but you can expect to pay between $2–15 per hour or $0.12–$1.10 per kW. Tesla Models 3, S, X, and Y offer some of the longest ranges and access to the network of Tesla Superchargers, making charging more reliable and quicker than your average electric vehicle.
To save time, set your hotel or vacation rental address as your pickup location. After arriving at your destination airport, simply take a taxi, Uber, Lyft, or shuttle service to the vehicle’s location.
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Car delivery
Yes, it is possible to pick up a Turo car at the airport. Turo allows you to rent cars from trusted, local hosts, bypassing the traditional car rental counter. This means you can conveniently arrange for a car to be delivered to the airport for your arrival.
There are a few things to consider when organising an airport car delivery. Firstly, key exchange is important. Some owners may prefer to meet renters in person for a remote key handoff, but this may not always be feasible or convenient. Alternatives include leaving the keys in a lockbox, which can be unlocked by the renter using an app or provided credentials. Good cellular access is crucial for this method. Another option is to simply leave the keys in the car, parked in a secure location at the airport with good cellular service and preferably an EV charging option.
Some owners express concern about leaving the car at the airport, as renters may be unwilling to take a shuttle bus to reach it. In such cases, it may be preferable to arrange for the car to be picked up from a nearby parking lot, such as at a hotel or restaurant. This provides a more convenient and accessible option for the renter.
When returning the car, the process can be repeated, with the renter leaving the keys in a secure location or returning them directly to the owner, depending on the arrangement. It is important to communicate clearly with the owner and follow any specific instructions they provide for the key exchange and vehicle return process.
Overall, picking up a Turo car at the airport is a viable option, offering convenience and flexibility for renters. By considering key exchange methods and the vehicle's location, owners can ensure a smooth and positive experience for their renters.
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Frequently asked questions
Yes, you can pick up a Turo car at the airport.
The pickup process varies. Some owners may leave the keys in a lockbox, while others may require a remote key handoff.
It is recommended to find a location with good cellular access and an EV charging option. Some renters prefer to pick up the car in a nearby parking lot, such as a hotel or restaurant lot.
Yes, Turo cars can also be returned at the airport.
There may be additional fees or expenses associated with airport pickup or return, but these will vary depending on the specific circumstances.
