
While most travelers consider picking someone up at the airport gate a thing of the past, it is still possible at some airports. To do so, you will generally need to obtain a special pass, such as an escort pass or a visitor pass, and comply with certain regulations. These passes are typically available for domestic flights, as international arrivals must go through Customs and Immigration first.
| Characteristics | Values |
|---|---|
| Can non-travellers pick up passengers at the gate? | Yes, but only for domestic flights and with an escort pass. |
| What is required to get an escort pass? | A photo ID and going with your relative or friend to the check-in counter to request a pass. |
| Can non-travellers enter the Customs and Immigration hall? | No, they cannot enter the Customs and Immigration hall. |
| What are some examples of airport escort pass programs? | PHL Wingmate Pass, SAT Pass Program, SEA Visitor Pass Program, MSY Guest Pass, Experience MCO Visitor Pass Program, OC AirPASS, ONT+ Visitor Pass Program |
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What You'll Learn

Escort passes for minors, elderly, or disabled passengers
In the United States, escort passes are issued by airlines to those who need to meet minor children, elderly relatives, or persons with disabilities at a domestic arrival gate. Escort pass holders must clear airport security and comply with the same regulations as airline passengers. Escort passes are not issued for people meeting passengers on incoming international flights in the US due to customs and immigration regulations.
To obtain an escort pass, go to the departing traveler's airline ticket counter, present a valid government-issued photo ID, and ask for an escort or security (gate) pass. The agent will then complete an airline authorization form and print the pass once your request is approved. Escort passes are typically issued free of charge, but some airlines, such as Delta, bundle the cost into their Unaccompanied Minor service fee. It is recommended to always confirm the carrier's policy in advance.
If your elderly or disabled friend or relative needs wheelchair assistance, call the airline at least 48 hours in advance to arrange this service. Be sure to mention that your loved one is elderly, has a disability, or is a minor. Provide them with a pre-programmed cell phone that includes emergency contact numbers, airline ticketing phone numbers, and your contact information. It is also important to include the number for the airport police and write out the steps to call you and seek emergency assistance.
Some US airports also offer special access programs that allow non-ticketed visitors to enter the post-security gate area. These include the SAT Pass Program at San Antonio International Airport, the SEA Visitor Pass Program, the MSY Guest Pass, the Wingmate Pass, and the Experience MCO Visitor Pass Program at Orlando International Airport. To obtain a pass, you typically need to apply in advance and present a valid photo ID upon arrival at the airport.
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US airports where non-ticketed visitors can access gates
While most travelers consider greeting someone at the airport gate a thing of the past, there are several US airports that allow non-ticketed visitors to access the gates. These airports have implemented programs that provide special passes to non-ticketed individuals who wish to see off or greet their loved ones. Here are some of the US airports where non-ticketed visitors can access the gates:
- San Antonio International Airport (SAT): This airport introduced the SAT Pass Program in February 2025. The program allows non-ticketed visitors to spend more time with their friends and family or access the airport's dining and shopping options. Applications for the pass can be made up to seven days in advance, and approved visitors must present their ID upon arrival and undergo standard TSA screening procedures.
- Orlando International Airport (MCO): Orlando International Airport in Florida launched the Experience MCO Visitor Pass Program, allowing non-ticketed guests to obtain a visitor pass and access Terminal C. This program aims to make it convenient for visitors to spend time with their traveling friends or family and access the terminal's amenities. To obtain a pass, non-fliers must apply online within seven days of their visit and will be notified via email if approved.
- Pittsburgh International Airport (PIT): Pittsburgh International Airport was one of the pioneers in introducing a visitor program called "MyPITPass." This program grants non-traveling individuals access to shops, restaurants, and artwork beyond the security checkpoints. The PIT gate passes are available from Monday to Friday, 9 a.m. to 5 p.m., and no advance sign-up is required.
- Tampa International Airport (TPA): Tampa International Airport offers the TPA All Access Pass, which is available daily from 8 a.m. to 8 p.m. for up to 25 people. This pass enables non-flying guests to access airside bars, restaurants, and passenger waiting areas in the terminal.
- Bishop International Airport (FNT): Located in Flint, Michigan, Bishop International Airport welcomes non-ticketed visitors through its FNT Visitors Pass program. The program operates from Monday to Friday, 8 a.m. to 6 p.m., and offers access to gift shops, restaurant/bars, a kids' play area, and other amenities. Registration for this program is allowed up to 24 hours in advance.
- Tulsa International Airport (TUL): Tulsa International Airport in Oklahoma offers the TUL Visitor Pass, which can be reserved by non-fliers up to seven days in advance. Visitors can enter on the day of use starting at the approved entry time and can exit and re-enter at any time during the day.
These programs allow non-ticketed visitors to access the gates and spend time with their traveling companions or access airport amenities. It's important to note that each airport's program may have specific requirements and limitations, so it's recommended to check the official sources for the most up-to-date information.
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Applying for a special pass
A special pass, also known as an escort pass, gate pass, or security pass, allows non-travellers to enter the airport's sterile (post-security) gate area. This is usually to accompany an unaccompanied minor, assist a traveller with special needs, or meet military personnel or other loved ones. Escort passes are issued by the airline, not the airport, and policies vary by airline.
To obtain a pass, you will typically need to visit the ticket counter of the relevant airline and request an air carrier authorisation form, explaining your situation. You will also need to present a valid government-issued photo ID. Some airlines, such as JetBlue, allow you to request a gate pass at the ticket counter for departing flights, while for arriving flights, it must be noted in the reservation.
Some airports also have their own gate pass programs, which allow non-ticketed visitors to enter the airport beyond security. These include:
- San Antonio International Airport's SAT Pass Program
- SEA Visitor Pass Program
- MSY Guest Pass
- PHL Wingmate Pass
- OC AirPASS at John Wayne Airport
- DTW Destination Pass at Detroit Metropolitan Wayne County Airport
- ONT+ Visitor Pass Program at Ontario, California Airport
- Experience MCO Visitor Pass Program at Orlando International Airport
- LAN Visitor Pass at Lansing's Capital Region International Airport
For these programs, applications are typically completed online ahead of your visit, and you will need to show ID and go through regular security screening procedures.
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Customs and Immigration procedures
Escort Passes
Escort passes are available for those meeting minor children, persons with disabilities, or those who need assistance at domestic arrival gates. Escort pass holders must clear airport security and follow the same regulations as airline passengers. However, escort passes are not issued for international arrivals due to customs and immigration regulations. If your loved one needs assistance with clearing Customs, consider arranging for a wheelchair attendant to meet them at the arrival gate.
Special Passes for Non-Ticketed Visitors
Some US airports offer special pass programs that allow non-ticketed visitors to go beyond security and meet travellers at their gates. Examples include the SAT Pass Program at San Antonio International Airport, the PHL Wingmate Pass, and the SEA Visitor Pass Program. These passes are typically valid for a specific time period and may require advance application. However, they do not grant access to Customs and Immigration halls for international arrivals.
Identification Requirements
To obtain an escort pass or a special pass for non-ticketed visitors, you will generally need to provide a valid government-issued photo ID. It is recommended to carry your ID at all times, even after passing through security checkpoints. Additionally, some programs may require a fully charged phone to display digital passes.
Airport-Specific Procedures
Each airport may have unique procedures for issuing passes and facilitating visitor access. For example, the Ontario, California airport requires non-ticketed visitors to obtain an OC AirPASS by visiting the Information Booth with a valid ID. The MSY Guest Pass requires a reservation at least 24 hours in advance, with a limited number of passes available each day. Always check the specific requirements and procedures for the airport you are visiting.
Planning Ahead
When picking up a passenger arriving from another country, be aware that you cannot enter the Customs and Immigration hall. If your loved one needs assistance, contact the airline at least 48 hours in advance to arrange wheelchair service or other necessary accommodations. Provide them with emergency contact information, airline ticketing phone numbers, and your contact details.
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Meeting passengers at arrival gates
Meeting passengers at the arrival gate can be challenging due to security measures implemented at airports. Typically, only ticketed passengers are allowed beyond the security checkpoint. However, there are a few options available if you want to meet someone at their arrival gate.
One option is to obtain an escort pass. Escort passes are typically issued to those accompanying minor children, elderly individuals, or passengers with disabilities. They allow pass holders to go through airport security and accompany the passenger to the departure or arrival gate. To obtain an escort pass, you can go with your relative or friend to the check-in counter and request a pass, presenting your photo ID. It is recommended to call ahead to inquire about the specific requirements and availability of escort passes, as they may vary by airline and airport.
It is important to note that escort passes are generally not issued for international arrivals due to customs and immigration regulations. Passengers arriving from another country will need to go through Customs and Immigration before you can meet them. If you are picking someone up from an international flight, you will usually need to wait outside the secure area of the airport.
Some airports in the United States have implemented programs that allow non-ticketed visitors to access certain areas beyond security, including arrival gates. These programs often require advance application and have specific requirements and limitations. For example, the SAT Pass Program at San Antonio International Airport and the PHL Wingmate Pass Program allow non-ticketed visitors to greet arriving passengers at the gate. Similarly, the Experience MCO Visitor Pass Program at Orlando International Airport grants access to Terminal C. To take advantage of these programs, you will typically need to apply in advance, provide identification, and adhere to specified time slots and terminal restrictions.
If you are unable to obtain an escort pass or access the secure area of the airport, you can still meet passengers at the arrival gate by waiting outside the designated area. Monitor the flight's progress to ensure timely arrival, and be prepared to assist your loved one or friend with any special needs they may have. If they require wheelchair assistance, contact the airline in advance to make the necessary arrangements.
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Frequently asked questions
It depends on the airport and whether the flight is domestic or international. Some airports and airlines issue escort passes that allow you to meet passengers at the arrival gate for domestic flights. However, you cannot use an escort pass to enter the Customs and Immigration hall for international arrivals.
Escort passes are typically obtained by going with your relative or friend to the check-in counter and presenting your photo ID. Some airports may require you to call ahead or apply for the pass online a few days in advance.
Yes, there are a handful of US airports that offer this option, including San Antonio International Airport, Detroit Metropolitan Wayne County Airport, and Orlando International Airport. These airports have specific programs, such as the SAT Pass Program and the Experience MCO Visitor Pass Program, which allow non-ticketed visitors to go through security and meet passengers at the gates.


















