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Jewel Changi Airport is a futuristic mall located in the heart of Singapore Changi Airport. It is easily accessible to the public and connected to all four terminals. Jewel is a 5 to 10-minute walk from Terminal 1, Terminal 2, and Terminal 3. Terminal 4 is accessible via a complimentary shuttle bus service. Jewel houses over 2,000 trees and palms, along with a wide array of shops, restaurants, and attractions. Visitors can enjoy a light and sound show in the evenings, showcasing the unique architecture and landscaping of this airport wonder.
| Characteristics | Values |
|---|---|
| Location | Jewel Changi Airport is located on the landside of Singapore Changi Airport, in the public area between T2 and T3, and directly connected to T1. |
| Accessibility | Jewel is accessible to everyone, including local residents and travellers. It is connected to all four terminals of the airport and can be reached on foot via link bridges from the arrival or departure halls of the terminals. It is also accessible by Skytrain or shuttle bus. |
| Operating Hours | Jewel is open 24 hours. Most shops operate between 10 am and 10 pm, with some having extended hours. |
| Attractions | Jewel houses over 2,000 trees and palms, 10,000 shrubs, a waterfall, and various play attractions, including Canopy Park with separate admission charges for certain attractions. It also features a range of shops, restaurants, and cafes. |
| Amenities | Wheelchairs and strollers are available for loan at Concierge counters. Prayer rooms are not available in Jewel but can be found in the transit areas of Changi Airport. |
| Filming and Photography | Wedding, commercial, and media filming and photography require prior application and approval. Drone operation within 5km of Changi Airport requires a permit from CAAS, and additional approval from Jewel is needed for drone use within Jewel. |
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What You'll Learn
- Jewel Changi Airport is a 5 to 10-minute walk from Terminal 2 and Terminal 3
- It is recommended to cater for at least 5 hours of transit time to visit Jewel
- There are no prayer rooms in Jewel
- Wheelchairs and strollers are available for loan at the Concierge counters
- There is a wide array of dining options at Jewel
Jewel Changi Airport is a 5 to 10-minute walk from Terminal 2 and Terminal 3
Jewel Changi Airport is conveniently located in the heart of Changi Airport, making it easily accessible from all terminals. It is situated on the landside, which means that it is open to both travellers and local residents.
Jewel is directly connected to Terminal 1, with its North entrance linked to the Arrival Hall of T1 on Level 1. This means that passengers arriving at T1 can easily walk to Jewel without having to use any other means of transportation.
For those travelling through Terminal 2 or Terminal 3, Jewel is also within walking distance. It is approximately a 5 to 10-minute walk from the Departure Halls of both terminals via a link bridge. From Terminal 2, the link bridge can be accessed near Row 1, while from Terminal 3, it is near Row 11.
It is important to note that while the Skytrain connecting Terminals 2 and 3 passes through Jewel, there is no Skytrain station within the Jewel complex. However, passengers with longer layovers who wish to explore Jewel can utilise the Skytrain to travel between terminals and then take the short walk to Jewel.
In addition to its accessibility on foot, Jewel is also well-connected to other terminals by complimentary shuttle bus services. For those arriving at Terminal 4, the shuttle bus provides a convenient way to reach Jewel and explore all that it has to offer, including its dining options, attractions, and shopping experiences.
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It is recommended to cater for at least 5 hours of transit time to visit Jewel
Jewel Changi Airport is located on the landside of Singapore Changi Airport, which means it is accessible to everyone, including local residents and travellers. It is not located within the airside of the airport (the part of the airport after passport control). Jewel is connected to the Arrival Hall (level 1) of Terminal 1 and is a 5 to 10-minute walk from Terminals 2 and 3 via a link bridge. Terminal 4 is accessible by a complimentary shuttle bus service.
Jewel is open 24 hours, and most shops operate between 10 am and 10 pm, with selected shops offering extended operating hours. It is recommended to cater for at least 5 hours of transit time to comfortably visit and experience Jewel. This is to account for the time needed to get back to the correct terminal, go through passport control, walk to the departure gate, and go through security. It is recommended that travellers arrive at the departure gate no later than 30 minutes before their flight departure time, and that all passengers check in for their departing flights at least 2 hours before departure.
There is a lot to see and do in Jewel, including the world's tallest indoor waterfall, the HSBC Rain Vortex, which is surrounded by lush tropical gardens, shops, restaurants, and entertainment. There are also various attractions located within Canopy Park, such as the Canopy Bridge, Hedge Maze, Mirror Maze, and the two Manulife Sky Nets. Tickets for these attractions can be purchased online or from digital kiosks located around Jewel. It is recommended to purchase tickets in advance as they are subject to availability.
If you are planning to visit Jewel during a layover or transit, it is important to leave plenty of time and not to risk missing your flight. While 5 hours is the recommended minimum, some people suggest spending a half or full day at Jewel to fully explore all that it has to offer. This will allow you to try out most activities, sightsee, and sample the various food options. Keep in mind that there may be queues for popular attractions and restaurants, and you may want to factor in time for taking pictures and videos.
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There are no prayer rooms in Jewel
Jewel Changi Airport is located on the landside and is accessible to everyone, including local residents and travellers. It is situated at the heart of Changi Airport and is easily accessible from all terminals. Jewel is open 24 hours, while most shops operate between 10 am and 10 pm. Selected shops have extended operating hours.
Jewel is connected to the Arrival Hall (level 1) of Terminal 1. It is a 5 to 10-minute walk from Terminal 2 via a link bridge at Level 3 (near the MRT station). It is also a 5 to 10-minute walk from the Departure Halls of Terminal 3 (near Crowne Plaza) via the link bridge. Terminal 4 is accessible by a complimentary shuttle bus service.
While Jewel offers many facilities, there are no prayer rooms in Jewel. The nearest prayer rooms are located in Changi Airport's transit areas. Prayer rooms are available across all terminals, catering to the diverse religious needs of travellers passing through. These rooms offer a quiet respite for devotional moments, ensuring accessibility and privacy for all passengers.
The prayer rooms at Changi Airport are thoughtfully designed to provide a tranquil and serene environment conducive to meditation and prayer. They feature clear directional signage, calming colours, appropriate lighting, and minimal noise to create an atmosphere of reverence and contemplation. Ablution facilities are also conveniently located near each prayer room for pre-prayer cleansing.
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Wheelchairs and strollers are available for loan at the Concierge counters
Jewel Changi Airport is located in the public area of Singapore Changi Airport, between Terminal 2 and Terminal 3, and is directly connected to Terminal 1. It is easily accessible to all terminals of the airport.
Wheelchairs are available on a first-come, first-served basis. If you require a wheelchair before the supply at the Concierge counters is replenished, you may contact the staff or virtual agent at the counter to arrange one for you. You may also book a complimentary wheelchair ahead of your arrival at Changi Airport.
Strollers are also available on a first-come, first-served basis and must be returned by 9:30 pm. You may approach the Concierge counters to obtain one, or you may book online.
In addition to the Concierge counters, complimentary self-assist wheelchairs are available for loan at the information counters at each terminal's departure hall, transit area, and arrival hall.
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There is a wide array of dining options at Jewel
Jewel Changi Airport is located on the landside and is accessible to everyone, including local residents and travellers. It is connected to the Arrival Hall (level 1) of Terminal 1 and is a 5 to 10-minute walk from Terminal 2 and Terminal 3 via a link bridge. Jewel is also accessible via a free shuttle bus service from Terminal 4.
- Kantin: This restaurant specialises in Dayak cuisine, rooted in the culinary traditions of Borneo's indigenous Dayak people. It showcases bold, earthy flavours and the use of locally sourced ingredients, such as jungle herbs and wild meats. In the evening, Kantin offers Borneo-inspired cocktails, pairing nicely with their Dayak dishes. A crowd favourite is the Rainforest fried rice, featuring fragrant herb-infused rice paired with cauliflower nuggets, crispy mushrooms, and tapioca leaves.
- Sampanman: Said to be Singapore's first boat seafood restaurant, Sampanman serves decadent seafood in gigantic "boats". The seafood is presented in a custom-made griller sampan boat, honouring the seafarers of Southeast Asia. Their XL seafood sampans are a crowd favourite, feeding three to four people with a variety of crabs, prawns, clams, mussels, scallops, man tous, and rice.
- Tempura Makino: Originating from Japan, Tempura Makino serves premium tempura at affordable prices, with key ingredients imported directly from Japan. The light and airy batter made with Okinawan eggs showcases the freshness of each ingredient. Their Makino tendon & soba set is a popular choice, offering both rice and noodles in one dish.
These are just a few examples of the diverse dining options available at Jewel Changi Airport. Whether you're craving seafood, wanting to explore indigenous cuisines, or seeking affordable Japanese fare, Jewel has something to offer for every palate and preference.
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Frequently asked questions
No, Jewel is located on the landside and is accessible to everyone, including local residents and travellers. It is connected to all four terminals at Changi Airport and can be reached on foot or by Skytrain.
The time you spend at Jewel depends on your preference. You could spend 5 hours, a whole day, or even just one hour at Jewel. However, if you are a transit passenger, it is recommended that you cater for at least 5 hours of transit time to comfortably visit and experience Jewel.
Jewel houses a variety of shops, restaurants, cafes, and attractions. Amenities and services available include ATMs, baby care/nursing rooms, concierge services, currency exchange, early check-in, baggage storage, free wifi, mobility services, a pharmacy, and a taxi stand.
