
Yes, you can get an Uber from San Jose Airport (SJC). Uber drivers can drop you off at the departures level, alongside regular passengers and taxis. You can also get an Uber from SJC to San Francisco Airport (SFO), which is around 35 miles away. To get an Uber from SJC, you can request a ride on-demand in the Uber app, or book one in advance. If you book in advance, you can get an upfront price for your trip. When you arrive at the airport, follow signs to Ground Transportation and Baggage Claim, then head outside to Passenger Pickups or the TNC/Rideshares area.
| Characteristics | Values |
|---|---|
| Uber availability at SJC Airport | Yes |
| Uber ride options | UberX, UberXL, Uber Pet, Uber Car Seat, Uber Reserve, Uber WAV |
| Uber reservation window | 2 hours to 90 days in advance |
| Uber reservation cost | Depends on type of ride, length and duration of trip, tolls, city fees, and current demand for rides |
| Uber reservation cancellation | No charge for cancellations up to 60 minutes before pickup time |
| Uber pickup location | Depends on type of ride requested and size of airport |
| Uber safety features | In-app emergency assistance, trip details sharing, driver profiles |
| Uber payment options | In-app tipping, cash |
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What You'll Learn

Uber Pet option for pets
Uber rides are available from San Jose Airport (SJC) to your destination. You can request a ride on demand in the Uber app or schedule a ride to the airport in advance.
If you are travelling with a pet, Uber has introduced a pet-friendly travel option called Uber Pet. This option is designed for riders with pets and allows you to bring one small animal, such as a dog or a cat, on your Uber ride. Uber Pet is also available with Uber Reserve rides. Certain dog breeds may be excluded, and it is up to the driver's discretion to allow any additional pets.
To request an Uber Pet ride, scroll through the vehicle options at the bottom of your screen in the Uber app. Uber Pet rides are subject to an additional fee, which ranges from $3 to $5 above the standard UberX fare. This fee is to compensate the driver for the additional service.
To ensure a smooth ride, Uber recommends that your pet travels in a carrier or with a harness/leash. You should also bring a pet pad or blanket to keep the vehicle clean and ensure your pet's nails are trimmed to avoid any damage to the car seats. Uber also advises that you keep your pet calm and well-behaved during the ride.
Please note that Uber drivers have the discretion to cancel a ride if they feel uncomfortable with your pet. Additionally, you could be charged a cleaning fee if your pet leaves waste, excessive hair, or damages the vehicle.
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Uber Reserve for advance bookings
Yes, you can get an Uber from San Jose Airport (SJC). Uber's Reserve feature allows you to book your ride up to 90 days in advance, providing peace of mind and a stress-free experience when travelling to and from the airport.
Uber Reserve is a feature that allows users to schedule an Uber ride in advance, from 2 hours to as early as 90 days before the trip. This feature is available on both the iOS and Android versions of the Uber app. To use Uber Reserve, open the app and navigate to "Services" from the bottom menu, then tap "Reserve a Ride". You will be prompted to enter your trip details, including the pickup location, destination, date, and time. You can also customise your pickup time based on your desired drop-off time.
Benefits of Uber Reserve:
One of the biggest advantages of Uber Reserve is the assurance of a timely pickup. Uber uses flight-tracking technology and your flight number to monitor your flight status, including any delays or early arrivals. This allows your driver to adjust their pickup time accordingly, and they will wait up to an hour for you after landing. This feature is especially useful when travelling during peak hours, as it helps avoid potential cancellations due to high demand.
Additional Features:
Uber Reserve offers free cancellation up to 60 minutes before your reservation time. This provides flexibility if your plans change unexpectedly. Additionally, Uber Reserve allows you to request your favourite driver, although this feature is only available in select regions.
Pricing:
When booking with Uber Reserve, the price shown upfront includes a reservation fee, which varies based on the pickup location and the day and time of your trip. This fee covers the driver's wait time and the time and distance travelled to the pickup location. The price you see when booking is locked in unless there are changes to the trip's route, duration, or distance.
Pet Policy:
Uber allows service animals on all rides, and drivers cannot refuse a trip due to the presence of a service animal. For pets, it is recommended to select the Uber Pet option when booking your ride. Uber Pet is also available with Uber Reserve rides.
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Uber WAV for wheelchair access
Yes, you can get an Uber from San Jose Airport (SJC). Uber's ride-scheduling technology and Uber Reserve can help you be on time. You can reserve a ride up to 90 days in advance, and the flight-tracking technology will notify your driver of your current flight status, including any delays.
Uber is committed to making its services accessible to all, and it currently pilots Uber WAV in a handful of cities in the US and Canada, with plans to expand to more cities soon. Uber WAV is a wheelchair-accessible vehicle that requires a Passenger Service and Safety (PASS) or similar certification for drivers. Uber WAV riders require assistance and need to be strapped in, typically resulting in longer trip times.
To request an Uber WAV ride, open the app and select 'Wheelchair' if available. If Uber WAV is not available in your area, you can request a third-party accessible transportation service or consider Uber Assist. Uber Assist drivers are certified by a third party and trained to help passengers with disabilities. They can assist with transferring in and out of the vehicle and handling mobility aids. However, like Uber WAV, Uber Assist is not available in all cities. If you are travelling with a manual wheelchair and neither Uber WAV nor Uber Assist is available, consider requesting an Uber XL, which often has enough space to fit a manual wheelchair.
To ensure an accessible trip, it is recommended that you adjust your pickup location, communicate your specific needs with your driver, and schedule your ride in advance to avoid long wait times.
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Uber safety features
Yes, you can get an Uber from San Jose Airport (SJC). You can request a ride on-demand from the airport in the Uber app, or schedule a ride in advance.
Uber has introduced several in-app safety features for riders. These include:
- Trusted Contacts: You can choose your trusted contacts in the app and set reminders to share your trip details with them.
- Driver Information: Before getting into the car, you can see the driver's rating, the number of trips they have completed, how long they have been driving, and compliments from previous riders.
- Speed Limit Alerts: This feature flashes visual reminders to help drivers maintain a safe speed.
- 24/7 Support: You can access 24/7 support directly through the app.
- Emergency Button: You can call local emergency services right from the app, wherever you are.
- RideCheck: This feature helps detect if a ride goes off-course, stops unexpectedly, or ends early, and sends an in-app check-in.
- Phone Number Protection: Calls and messages made using the Uber app do not reveal personal phone numbers.
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Uber driver ratings
Yes, you can get an Uber from San Jose Airport (SJC). Uber's ride-scheduling technology and Uber Reserve can help you be on time. You can request a ride from San Jose Airport (SJC) anywhere from 2 hours to 90 days in advance. You can also request a ride on-demand from San Jose Airport (SJC) in the Uber app. The cost of an Uber trip to or from SJC Airport depends on factors such as the type of ride requested, the estimated length and duration of the trip, tolls, city fees, and current demand for rides.
Uber has a 2-way rating system where drivers and riders rate each other based on their trip experience. Riders and drivers can rate each other from 1 to 5 stars. A driver's rating is an average of their last 500 ratings from riders. Riders usually give a 5-star rating unless there was a specific issue with the trip. A 4-star rating may indicate that the ride was completed but something was off about the driver's behaviour. A 3-star rating indicates that something is definitely off and needs to be brought to Uber's attention.
Some drivers consider the following when rating a rider:
- Short wait times: Whether the rider was ready to go when the driver arrived at the pickup location.
- Courtesy: Whether the rider treated the driver and their car with respect and cleanliness.
- Safety: Whether the rider did anything that might compromise safety or violate Uber's Community Guidelines.
It is normal for a driver's average rating to vary over their first 50 to 100 trips due to the smaller number of trips making up the average. As drivers complete more rated trips, their overall rating will be more stable. Ratings are anonymous, and individual ratings for a particular trip or person are not visible. Issues like trip price, app issues, or inconvenient pool matches do not count towards a driver's overall rating.
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Frequently asked questions
Yes, you can get an Uber from San Jose Airport (SJC).
You can request an Uber from SJC Airport by opening the Uber app, entering your pickup and dropoff locations, and selecting your ride option.
You can meet your Uber driver at the designated airport rideshare zone. Follow the instructions in the app about where to meet your driver.
Yes, you can request multiple stops during your Uber ride from SJC Airport.
Service animals are allowed in Ubers from SJC Airport, and drivers may not refuse a trip because of their presence. For pets, it is recommended that you select the Uber Pet option when choosing your ride.











































