Ruth Haines
Yes, you can get an Uber at LAX airport. There are different options for ride types, including UberX, UberXL, Uber Comfort, Uber Select, UberBlack, UberBlack SUV, and Lux. The type of ride you request will determine the pickup location. For example, UberX, XL, Comfort, and Select require passengers to walk or take a shuttle to the LAX-it lot, while UberBlack and UberBlack SUV can pick up passengers at the terminal on the outer island curb. It is recommended to reserve a ride in advance to minimize wait times, and you can schedule a trip up to 90 days in advance.
| Characteristics | Values |
|---|---|
| Uber availability at LAX airport | Yes |
| Uber ride options | UberX, Uber XL, Uber Comfort, Uber Select, UberBlack, UberBlack SUV, Lux, UberXXL, Uber Pet, Uber Reserve |
| LAX pickup locations | LAX-it lot, outer island curb at the terminal |
| Shuttle availability | Yes, shuttles are available every 5 minutes from the arrivals (lower) level curbside |
| Shuttle travel time | 15 minutes or less |
| Walkability | Walkable from Terminals 1, 2, 7, and 8 |
| Uber reservation | Possible up to 90 days in advance |
| Uber cancellation | Free up to 60 minutes before pickup time |
| Uber car seat | Available with Uber Reserve rides |
| Uber service animals | Allowed |
| Uber pets | Allowed at driver's discretion; recommended to select Uber Pet option |
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What You'll Learn
Pick-up locations
Picking up an Uber at LAX Airport depends on the type of ride you request. For UberX, XL, Comfort, or Select, you will need to walk or take a shuttle to LAX-it. You can identify where the shuttles are available by looking for LAX-it signage in the terminal. The shuttles are expected to come every 5 minutes, and the travel time to LAX-it is typically 15 minutes or less. You can also walk from Terminals 1, 2, 7, and 8.
For UberBlack, UberBlack SUV, Lyft Lux XL, or Lyft Lux, your driver will pick you up at the terminal on the outer island curb. You can also get picked up at the terminal by Uber Black, Uber Black XL, Lyft Lux, or Lyft Lux XL.
The rideshare lot (LAX-it) is next to T1, at the beginning of the horseshoe with all the terminals lined up. Depending on the terminal where you arrive, it is a 2- to 20-minute walk, with T4 probably being the furthest. You can walk from your arrival terminal to LAX-it airside (if you don't have to pick up any baggage), otherwise, exit the terminal and walk along the curb. If you have a lot of baggage, you may want to consider a baggage cart. Alternatively, you can take a shuttle bus that comes every few minutes. Once you get to LAX-it, call your Uber. There is a surcharge from within airport grounds, so if you can walk a little further, you can go across the street (Sepulveda Blvd.) to the Hyatt Hotel and get your Uber there. If you don't want to walk, you can take the free "Metro Connector" shuttle bus from in front of your arrival terminal to the C-Line Aviation Station.
Personal vehicles can still pick up passengers directly from the terminal at the outer curb on the lower level. Limousines and town cars are picked up at the outermost curb on the first level outside of baggage claim.
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Ride options
Yes, you can get an Uber at LAX airport. Here are the ride options:
UberX, Uber Comfort, and UberXL
These ride options can be requested at LAX airport. However, you will need to walk or take a shuttle to the LAX-it rideshare lot to meet your driver. The LAX-it lot is next to Terminal 1, and you can follow the signs or look for LAX-it signage in the terminal to find it. Shuttles are expected to come every 5 minutes, and the travel time to the lot is typically 15 minutes or less. You can also walk from Terminals 1, 2, 7, and 8.
UberBlack, UberBlack SUV, and Uber Premier
These premium ride options can pick you up directly from your terminal on the outer island curb. You can check the price difference for these options once you're at the airport, as it may not be much higher than the standard options.
UberXXL
If you have a lot of luggage or passengers, UberXXL is recommended as it features 3-row vehicles with trunk space. This option is available for both UberX and Uber Comfort ride types.
Uber Pet
If you are travelling with pets, you can select the Uber Pet option when choosing your ride. This option is also available with Uber Reserve rides.
Uber Reserve
Uber Reserve rides are recommended if you want to minimise wait times and avoid taxi stand lines. You can schedule a trip up to 90 days in advance, and your driver will be notified of any flight delays. Uber Reserve rides are also available with the Uber Pet and Uber Car Seat options.
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Luggage and passenger capacity
When it comes to luggage and passenger capacity, Uber offers a range of options to accommodate different needs. At LAX Airport, passengers with a lot of luggage can opt for UberXXL, which features 3-row vehicles with guaranteed trunk space in addition to accommodating at least 6 passengers. This option provides the most guaranteed space and is ideal for larger groups or those with bulkier items.
For those with fewer luggage items, UberX is a popular choice, typically accommodating up to 4 passengers. However, the luggage capacity of UberX can vary depending on the make and model of the vehicle, and it may not be suitable for larger groups or families with multiple suitcases. In such cases, UberXL is a recommended alternative, offering space for up to 6 passengers and additional luggage. While UberXL does not guarantee trunk space, it is a more budget-friendly option than UberXXL and is widely available.
It is worth noting that Uber's pet policy allows service animals on all rides, while pets are permitted at the driver's discretion. Riders with pets are encouraged to select the Uber Pet option or message their driver in advance to ensure they accommodate their furry companions.
Additionally, LAX Airport has specific pickup locations for different Uber services. For UberX, XL, Comfort, or Select, passengers need to walk or take a shuttle to the LAX-it lot, which is a short distance from the terminals. In contrast, UberBlack and UberBlack SUV offer curbside pickups at the outer island curb of the terminals.
To ensure a smooth travel experience, passengers can use the Uber app to confirm vehicle details, verify their ride, and contact their driver if they have any concerns about luggage or passenger capacity. It is recommended to reserve rides in advance, especially for early or late flights, to minimise wait times and ensure availability.
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Wait times
Uber recommends getting to LAX Airport 3 hours early for international travel. By reserving a ride in advance, you can help to reduce wait times. Uber Reserve allows you to schedule a ride up to 90 days ahead of time, and your driver will be informed of any changes to your flight schedule.
If you request a ride without reserving in advance, you can expect varying wait times. UberX, Uber Comfort, and UberXL rides have a 2-minute grace period for you to meet your driver after their arrival, while Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV rides have a 5-minute grace period. Beyond these times, per-minute wait time fees will be applied.
For pickups at LAX Airport, Uber drivers must be inside the Designated TNC Airport Assignment Area. The Airport Assignment Area operates on a first-in, first-out basis, and drivers may wait in a queue at the Staging Lot. If a driver does not receive a trip request within 30 minutes, they must exit the Staging Lot and re-enter to maintain their place in the queue.
LAX-it shuttles are also available to transport passengers from the airport to the LAX-it lot, where they can then catch their Uber. These shuttles are expected to arrive every 5-7 minutes and typically take 15 minutes or less to travel to LAX-it. However, some passengers have reported long wait times for these shuttles, with average wait times of up to 1 hour.
Overall, by reserving your Uber ride in advance and allowing ample time for potential delays, you can help minimize wait times at LAX Airport.
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Pets and service animals
Yes, you can request an Uber ride to and from Los Angeles International Airport (LAX). Here is some information about travelling with pets and service animals in an Uber at LAX:
Uber welcomes certified service animals on all rides. Service animals are typically dogs or, in some cases, miniature horses that are individually trained to do work or perform tasks for people with disabilities. Examples of tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, or providing calming support for people with psychiatric disabilities.
If you are travelling with a service animal, Uber encourages you to contact your driver after requesting the ride to let them know that you will be bringing your service animal. This can help prevent any potential misunderstandings or issues. Uber drivers are legally required to accommodate riders with service animals, and cannot deny a ride based on the presence of a service animal.
For rides originating from LAX, Uber follows the airport's rules regarding pets. LAX allows pets in the airport as long as they are properly crated, and the traveller assumes complete responsibility for the pet. Therefore, you can bring your pet on your Uber ride departing from LAX as long as your pet is in an appropriate carrier or crate. It is always a good idea to contact your driver after requesting the ride to let them know that you will be travelling with a pet. This gives the driver a heads-up and allows you to discuss any specific arrangements or requirements.
Uber has specific policies in place for riders with service animals and pets. Riders are responsible for the behaviour of their animals and must ensure they do not damage the driver's vehicle. Riders should also be considerate and clean up after their animals to avoid any mess or odours affecting the driver or subsequent riders. Uber may charge a fee if a rider's animal causes damage or mess in a driver's vehicle.
In summary, when travelling from LAX with a service animal or a pet, it is important to communicate with your driver beforehand to ensure a smooth experience for all parties involved. Uber drivers are expected to comply with regulations regarding service animals, and riders are responsible for the behaviour and well-being of their pets during the ride.
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Frequently asked questions
Yes, you can get picked up by Uber at LAX airport. Uber Black, Uber Black SUV, and other premium services can pick you up from the terminal. For other ride options, you can take a shuttle or walk to the LAX-it rideshare lot.
The rideshare lot (LAX-it) is next to Terminal 1. You can walk from your arrival terminal to LAX-it or take a shuttle bus.
Open the Uber app and select the LAX airport transportation option that suits your needs. For curbside pickups, select Uber Black, UberBlack SUV, or Lux. For UberX, XL, Comfort, or Select, walk or take a shuttle to LAX-it.
Yes, you can request multiple stops during your ride to or from LAX airport. Choose the plus sign next to the destination field in the app to add multiple stops.
