
If you're travelling to Japan and need to stay connected, you can get a phone or SIM card at Narita Airport. While it's possible to order a SIM card online and have it shipped to the airport's post office, you can also buy a SIM card at the airport without having to reserve one in advance. Narita Airport offers SIM cards from various providers, including SoftBank, Mobal, TravelSim, and Japan Travel SIM. You can also purchase SIM cards from vending machines or stores in the airport. Additionally, you can rent mobile phones and Wi-Fi routers at the airport.
| Characteristics | Values |
|---|---|
| SIM Card Availability | SIM cards are available at vending machines or store counters in the airport. |
| eSIM Availability | eSIMs are available at Narita Airport as a digital alternative to physical SIM cards. |
| Pre-ordering | You can order a SIM card online before your trip and pick it up at the airport. |
| Providers | SoftBank, Mobal, TravelSIM, Japan Travel SIM, B-Mobile, and local SIM card companies. |
| Locations | Terminal 1: Outside customs and quarantine before the arrivals area. Terminal 2: SoftBank operates a counter that exclusively sells SIM cards. |
| Pricing | Data SIMs start at around $10 for 1GB/month. A 2-week SIM card typically costs around 30 USD. |
| ID Requirements | No ID is required to purchase a prepaid SIM card or get a temporary phone plan. |
| Payment Methods | Credit cards are accepted for SIM card purchases. |
| Wi-Fi Rental | Wi-Fi routers are available for rent at Narita Airport. |
| Phone Rental | Cell phones are available for rent at Narita Airport. |
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What You'll Learn
- SIM card vending machines and kiosks are available at Narita Airport
- You can also buy SIM cards at the airport's stores and counters
- Pre-ordering a SIM card online for pick-up at the airport is an option
- eSIMs are a digital alternative to physical SIM cards, offering convenience and flexibility
- You can rent a phone or Wi-Fi router at Narita Airport

SIM card vending machines and kiosks are available at Narita Airport
The vending machines at Narita Airport operate 24 hours a day, ensuring that travellers can purchase a SIM card regardless of their arrival time. This accessibility adds to the attractiveness of purchasing SIM cards from vending machines. However, it is important to note that the selection of plans available in these vending machines may be limited compared to regular stores.
At Narita Airport, you can find SIM card kiosks and vending machines in both domestic and international arrival areas. Major providers like Mobal, TravelSIM, Japan Travel SIM, and local SIM card companies have desks located before the customs exit or in the main halls. SoftBank Counters are present in both terminals, but only Terminal 1 sells SIM cards. Look out for signs directing you to the mobile carrier counters.
Prepaid data-only SIM cards can be purchased without the need for ID, and credit cards are accepted as a payment method. Data SIMs start at around $10 for 1GB/month, and larger packages lasting 3-6 months are also available. It is worth noting that SIM cards with phone call functionality require personal identification at the time of purchase and cannot be bought from vending machines due to Japanese law.
In addition to the vending machines and kiosks, there are several counters selling SIM cards, cell phones, and Pocket Wi-Fi devices downstairs on the way to the Keisei Skyliner train that connects the airport to Tokyo. An ATM from SevenBank (from SevenEleven) is also located nearby.
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You can also buy SIM cards at the airport's stores and counters
If you're looking to purchase a SIM card at Narita Airport, there are several options available to you. You can find SIM card kiosks and vending machines in both the domestic and international arrival areas. Major providers like Mobal, TravelSim, and Japan Travel Sim have desks located before the customs exit or in the main halls. SoftBank counters can be found in both terminals, but only Terminal 1 sells SIM cards. Look out for signs pointing you towards the mobile carrier counters.
At the counters, you can purchase prepaid data-only SIMs or phone number packages without needing ID, and you can pay by credit card. Data SIMs start at around $10 for 1GB/month, and larger packages lasting 3-6 months are also available.
If you're looking to save money, you may want to consider purchasing a SIM card in the city. However, buying a SIM card at the airport allows you to connect immediately without having to search for one later.
SIM cards can also be purchased from the 24-hour Don Quijote shops found across Tokyo, where you can pick up local SIM cards along with souvenirs and snacks. They stock major provider SIMs at low prices.
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Pre-ordering a SIM card online for pick-up at the airport is an option
Pre-ordering a SIM card online for pick-up at Narita Airport is a convenient option for travellers who want to ensure they have immediate access to data and calls upon arrival in Japan. This option can save time and offer a wider selection of plans and prices compared to purchasing a SIM card directly at the airport.
When pre-ordering a SIM card, travellers can select and pay for their desired product online before their flight and then collect it at a designated counter after clearing departure procedures. This eliminates the need to search for a SIM card in the city or deal with the potential language barrier at the airport. It is important to note that SIM cards purchased at the airport tend to be more expensive due to higher operating costs and limited competition.
Several retailers offer "`pre-order and pick-up`" services at Narita Airport, allowing travellers to compare prices and plans before making a purchase. These retailers include major providers such as Mobal, TravelSIM, Japan Travel SIM, and local SIM card companies. Travellers can also opt for eSIMs, which are often more cost-effective and can be purchased online and activated immediately upon arrival.
When pre-ordering a SIM card, it is advisable to have your passport and a valid form of payment, such as a credit card, ready. Some providers may also require inbound flight information for registration. By pre-ordering a SIM card, travellers can ensure they have seamless connectivity during their stay in Japan without the hassle of complicated purchase procedures upon arrival.
In addition to pre-ordering SIM cards, travellers can also reserve Pocket WiFi devices online and pick them up at the airport, providing an alternative option for staying connected during their travels in Japan. Overall, pre-ordering a SIM card online for pick-up at Narita Airport offers convenience, time-saving benefits, and a potentially wider selection of plans and prices compared to purchasing directly at the airport.
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eSIMs are a digital alternative to physical SIM cards, offering convenience and flexibility
If you're travelling to Tokyo, you can buy a SIM card at Narita Airport. This is a good option for immediate phone access and connectivity as soon as you arrive in Japan. SIM cards are available at vending machines and kiosks in the arrival areas of both terminals, as well as at the SoftBank counters. You can also rent a mobile phone at the airport.
ESIMs are a digital alternative to physical SIM cards. Instead of a physical card that you insert into your device, an eSIM is a small chip that is embedded directly into your phone or device. This means that you can activate a mobile plan without needing a physical SIM card. You can choose a carrier and plan directly from your device's settings, without having to visit a store or wait for a SIM card to arrive by mail. This makes switching between carriers and plans much easier, offering flexibility for travellers or those evaluating different service plans.
ESIMs are available on smartphones, tablets, smartwatches, and even some cars. They are built into most modern phones and can be purchased from any reputable eSIM provider, typically online. You can get an eSIM plan with or without a phone number, depending on your needs and the provider.
One of the key benefits of eSIMs is the convenience and flexibility they offer. With an eSIM, you can easily switch between different network providers and manage multiple plans and profiles on a single device. This is ideal for international travellers who need a local data plan without losing access to their primary number, or for those who want to manage personal and business lines on the same device.
Additionally, eSIMs provide enhanced security as they are less susceptible to theft or loss compared to physical SIM cards. They also eliminate the need for traditional SIM swapping, making it more convenient when moving across countries.
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You can rent a phone or Wi-Fi router at Narita Airport
If you need a phone or Wi-Fi connection during your time in Japan, Narita Airport offers several options for travellers.
If you prefer to use your own device, you can purchase a SIM card at Narita Airport. There are two main types of SIM cards available: physical SIM cards and eSIMs. Physical SIM cards can be purchased from vending machines or store counters located in the airport. SoftBank operates counters in both terminals, and other providers like Mobal, Japan Travel SIM, and B-Mobile are also available. The cost of a physical SIM card varies, but a 10GB data-only plan can be around 4000-4950 yen.
Alternatively, you can consider an eSIM, which is a digital alternative to a physical SIM card. eSIM providers like esimjapan.net and Always Online Wireless offer affordable short-term plans for tourists. The benefit of an eSIM is that it can be activated digitally without having to insert a physical SIM card, saving time and offering flexibility in choosing the best rate or switching plans during your travel.
It is worth noting that mobile phone and Wi-Fi rental counters, as well as SIM card sales counters, are located before departure passport control at Narita Airport. Therefore, if you plan to utilise these services, ensure you allow adequate time before passing through passport control.
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Frequently asked questions
Yes, Narita Airport offers several options for buying a SIM card, eSIM, or phone. You can purchase a prepaid SIM card or get a temporary phone plan from vending machines or stores located in the airport.
There are several options for buying a SIM card at Narita Airport. You can find SIM card kiosks and vending machines in both domestic and international arrival areas. Major providers like Mobal, TravelSIM, Japan Travel SIM, and local SIM card companies have desks located before the customs exit or in the main halls. SoftBank operates counters in both terminals, but only Terminal 1 sells SIM cards.
Yes, eSIM is a popular digital alternative to physical SIM cards at Narita Airport. eSIM providers like esimjapan.net and Always Online Wireless offer affordable short-term plans for tourists.
Yes, Narita Airport offers mobile phone rental counters where you can rent a phone or Pocket Wi-Fi devices. These counters are located in the areas before departure passport control.
Yes, you can get a free 20-day SIM called "Japan Welcome SIM" from the "Docomo world counter" in the airport by registering in advance. You can also get a free WAmazing SIM, which provides 500MB of data for 15 days, from any of the four free vending machines in all three Narita Airport terminals.














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