Ruth Haines
It is possible to change your flight booking, depending on the airline and the type of ticket you have purchased. Some airlines, like Delta Air Lines, allow you to change or cancel your flight online prior to departure, although additional fees may apply for tickets not issued by Delta. American Airlines offers a 24-hour window from the time of purchase to make changes or cancel for a refund, provided the booking was made at least 2 days before departure. IndiGo also allows changes and cancellations through their website or call centre, although the latter incurs an additional fee. It is important to note that some tickets, such as Delta's Basic Economy, are non-refundable and non-changeable. Therefore, it is crucial to review the terms and conditions of your ticket before making any changes to your booking.
| Characteristics | Values |
|---|---|
| Time to make changes or cancel for a refund | Within 24 hours of buying the ticket |
| Conditions for refund | Ticket must be booked at least 2 days before departure |
| Change or cancellation method | Online, at the ticket counter at the airport, or through the airline's app |
| Change fee | Varies by airline and ticket type; some airlines have eliminated change fees for certain routes |
| Additional fees | May apply for tickets not issued by the airline or for cancellations made through a call center |
| Change options | May include departure/arrival airport and date |
| Seat selection | May be unavailable until closer to the departure date or at check-in |
| Contact information | Can be updated online |
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What You'll Learn
Cancelling or changing an American Airlines booking
If you need to cancel or change an American Airlines booking, the process is straightforward. You can cancel or change your booking online or via the American Airlines app. You can also contact American Airlines by phone.
Firstly, find your booking using your confirmation code or log in to your AAdvantage® account. From your list of upcoming trips, select the one you'd like to cancel or change. If you're changing your booking, click 'Change trip' in the menu, and choose a new flight. You can change your departure or arrival airport and/or your departure or arrival date.
If you're cancelling your booking, you can request a refund if you do so within 24 hours of buying your ticket and if your departure date is more than two days in the future. Refunds are not allowed for non-refundable fares after 24 hours. If you have a non-refundable ticket, you can change or cancel without a fee, but you won't receive a refund. Instead, you'll receive a travel credit to use on another flight.
Basic economy fares cannot be changed once booked, but they can be cancelled for a partial refund in the form of a travel voucher. To cancel a basic economy fare, you must be an AAdvantage member, and your number must be tied to your reservation. You must also have booked directly with American Airlines.
If you booked your ticket through a travel agent, you'll need to contact them directly for a refund.
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Changing Delta Air Lines tickets
Delta Air Lines offers its passengers the flexibility to change their flight bookings. The airline has simplified travel by eliminating change fees for tickets originating from the United States, Canada, and the Caribbean to anywhere in the world. This exclusion includes Delta Main Basic or Basic Economy tickets.
If you have booked a Delta Main Basic (Basic Economy) ticket, it is generally non-refundable and non-changeable. However, you may cancel it for a partial eCredit. If you have purchased a premium product ticket like Delta One®, Delta Premium Select, or Delta First, you may be able to make a Same-Day Confirmed change as long as a seat is available in the cabin purchased or a lower cabin. Same-Day Confirmed changes are complimentary for Diamond, Platinum, and Gold Medallion Members and for Extra and refundable tickets. You may also wait for a seat on an earlier flight than your original ticket, if the Same-Day Confirmed option is not available. Same-Day Standby is a complimentary service at no additional cost.
For tickets originating outside of the United States and Canada, change and cancellation fees may apply depending on your point of origin and ticket type. For example, for tickets issued for travel originating in Mexico with a destination in Europe, the United Kingdom, the Middle East, India, or Africa, the cancellation fee is $199 for tickets issued on or after March 21, 2024. No changes or cancellations are permitted for tickets issued prior to that date.
You can change or cancel your Delta Air Lines trip online prior to departure in just a few steps. Visit the 'My Trips' section on the Delta website or Fly Delta app to make changes to your flight(s) any time before your travel date. Tickets not changed or canceled prior to departure will have no remaining value. If you change your ticket and your new flight costs more than your original flight, you will need to pay the difference in price.
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Changing a flight with IndiGo
- Enter your PNR/Booking reference number, along with your email ID or last name.
- Click on 'Change Flight' to proceed.
- Pick the flight you wish to change.
- Select your preferred new date and click on 'Select' to continue.
- Choose a new flight that suits your requirements and click on 'Continue' to proceed.
- Review your new itinerary and complete the process by clicking on 'Finish'.
It is important to note that if changes or cancellations are made through IndiGo's call centre, an additional fee of up to INR 500 per person per sector will be charged. For domestic flights within India, this fee is INR 250 per person per sector.
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Booking an American Airlines flight
When booking an American Airlines flight, you can book up to 2 hours before departure on their website or via the American app. If your desired flight is less than 2 hours away, you will need to go to the ticket counter at the airport.
After booking, you have 24 hours to make changes or cancel for a refund, but only if you booked at least 2 days before departure. After this 24-hour window, refunds are not allowed for non-refundable fares. However, you can still change or cancel your trip online. Simply log in to your AAdvantage® account, find your trip using your confirmation code, and click 'Change trip' in the menu. From there, you can choose a new flight, changing your departure or arrival airport and/or date.
It is important to note that some fares may include one or more connections that are Basic Economy, which is subject to additional terms and conditions. Modifying this information may result in a different fare. Therefore, it is recommended to visit aa.com to find the most updated fare information and to check for any additional baggage fees and charges for optional products and services.
Additionally, American Airlines withholds some seats until the day of departure to accommodate passenger needs. If you are unable to choose a seat when booking, you can check back closer to the departure date or a seat will be assigned to you during check-in.
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Changing seats
If you want to change your seat on an American Airlines flight, you can do so online or at the airport. You can change your seat when checking in for your flight. If you are unable to choose a seat when booking, you can check back closer to the departure date or a seat will be assigned to you at check-in.
For Delta Air Lines, you can cancel, make changes, or rebook your flight online prior to departure. However, tickets not changed or cancelled before departure will no longer be valid. Basic Economy tickets are non-refundable and non-changeable but may be cancelled for a partial eCredit.
IndiGo also allows you to change your seat online. You can visit the "View/Change Bookings" option on their website, where you can retrieve and reprint your itineraries, as well as make changes to your itinerary, such as requesting a specific seat. You can also update your contact information on this page. However, if you wish to change your origin and destination, you will need to cancel your reservation and create a new one.
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Frequently asked questions
Yes, you can change your flight booking online prior to departure. On the American Airlines website, you can change or cancel your trip in a few simple steps. On the IndiGo website, you can visit the "View/Change Bookings" option to process changes or cancellations to your itinerary.
For American Airlines, you have 24 hours from the time of purchase to make changes or cancel for a refund, provided that you booked at least 2 days before departure. For Delta Air Lines, you can make changes or cancellations online prior to departure.
This depends on the airline and the type of ticket. For Delta Air Lines, there are no change fees for tickets originating from the United States, Canada, and the Caribbean, except for Delta Main Basic or Basic Economy tickets. For IndiGo, an additional fee of INR 250 per person per sector will be charged for cancellations made through their call centre.
