Roberta Aguirre
If you're planning a trip to Japan and want to stay connected, renting a pocket WiFi device at the airport is a convenient option. Both Narita and Haneda airports, Japan's most widely used international airports, offer various pocket WiFi rental services, including Genki Mobile, Sakura Mobile, and NINJA WiFi. These services provide immediate and reliable internet access with flexible and cost-effective plans, accommodating different data needs and budgets. While some travellers recommend reserving a pocket WiFi device in advance, it is possible to find kiosks or shops at the airport that offer rentable pocket WiFi services. However, it's important to note that on-the-spot rentals may be pricier due to extra airport fees.
| Characteristics | Values |
|---|---|
| Pocket WiFi providers in Japan Airport | Ninja WiFi, Genki Mobile, Sakura Mobile, Japan Wireless, JAL ABC WiFi |
| Where to pick up/return the device | At the airport, hotel, or residence |
| Cost | Varies between providers, plans, and airports. Ninja WiFi offers plans starting at 770 yen per day for 3GB. |
| Payment methods | PayPal, cash (Japanese yen), credit card |
| Data | Varies between providers. Genki Mobile offers 1GB/day. Japan Wireless offers an unlimited data plan. |
| Other inclusions | Power bank, USB cable, AC adapter, pre-paid return envelope, travel pouch |
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What You'll Learn
Pocket WiFi rental companies at Japanese airports
There are several pocket WiFi rental companies that operate at Japanese airports. Here is a list of some of the companies and information about their services:
Ninja WiFi
Ninja WiFi offers pocket WiFi rental services at several major international airports in Japan, including Haneda, Narita, Kansai, Fukuoka, Chubu Centrair, New Chitose, Naha, Hiroshima, Sendai, Kumamoto, Kagoshima, Miyazaki, Kitakyushu, Shizuoka, Niigata, Komatsu, and Miyako Shimojishima. They have counters at these airports where you can pick up and return the WiFi devices. Ninja WiFi provides unlimited 4G and 5G plans for one or two devices.
JAL ABC
JAL ABC is another company that provides pocket WiFi rental services at Japanese airports. They have counters at Narita, Haneda (Terminal 3), and Kansai airports. You can rent and return the WiFi devices at these airport counters. JAL ABC offers various payment options, including paying at the time of pickup or return. They also provide a Loss and Damage Waiver for an additional fee, which is recommended in case of theft or loss of the device.
Japan Wireless
Japan Wireless is a company that offers pocket WiFi rental services in Japan. While it is not mentioned if they have counters at airports, they provide delivery services to your designated destination in Japan before your rental start date. Japan Wireless offers unlimited internet plans and accepts last-minute orders. The package includes a pocket WiFi router, power bank, USB cable, AC adapter, and a prepaid return envelope.
Sakura Mobile
Sakura Mobile is another option for pocket WiFi rental in Japan. They have a counter at Narita Airport, which remains open until the last flight of the day. Sakura Mobile offers unlimited data plans and provides easy setup instructions.
It is recommended to check the operating hours of the counters and availability of the devices before assuming that you can rent a pocket WiFi directly at the airport without a reservation. Some companies may also offer the option to reserve and pay in advance, with delivery to your hotel or designated destination.
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Pick-up and return processes
Picking up a pocket WiFi device at the airport in Japan is a straightforward process. There are several companies that offer pocket WiFi rental services at major international airports in Japan, including Narita, Haneda, Kansai, and New Chitose. These companies include Ninja WiFi, Genki Mobile, and Japan Wireless.
For Ninja WiFi, you can pick up your device at their counters in the airport. Genki Mobile also offers airport pickup, and their devices can be collected from a designated office at the airport. Japan Wireless offers a similar service, allowing you to pick up your rental at your chosen airport.
In addition to airport pickup, some companies offer alternative delivery options. For example, Genki Mobile provides free delivery across Japan, including to airports, hotels, and residences. You can also choose to have your pocket WiFi device delivered to your accommodation in Japan. This option is offered by eConnect Japan, which allows you to select your delivery location during checkout. Your rental will be delivered 1 to 2 days before your scheduled pickup date, and you can track its progress online.
When picking up your pocket WiFi device, it is important to remember that these companies may have specific operating hours. Additionally, some companies may require reservations, while others may offer rentals without the need for advance booking.
Returning your pocket WiFi device is also a simple process. Most companies provide a prepaid and self-addressed return envelope with your rental. To return the device, simply place all the items into the envelope, ensuring that it is flat enough to fit through the post box slot. Then, you can drop off the envelope at any postbox in Japan. Some companies, like Genki Mobile, also offer the option to return the device at the airport before baggage check.
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Data plans and restrictions
There are a variety of data plans available for pocket WiFi devices in Japan, with some companies offering truly unlimited data plans. Telecom Square, for example, offers an unlimited high-speed data plan with no data caps and speeds of up to 150 Mbps. Ninja Wifi also offers an unlimited option with no daily data cap and speeds of 187 Mbps, although excessive data usage may result in speed restrictions during peak times.
Other companies, such as Sakura Mobile, offer unlimited data plans with no cut-offs or extra charges, and the ability to connect multiple devices simultaneously. CD Japan also provides a 5G-compatible unlimited WiFi plan with airport pick-up and delivery options.
Some companies offer a range of plans with different data allowances and speeds. For example, Mobal Wifi offers plans with 100GB, 200GB, and 300GB of data, and download speeds of up to 150 Mbps. Kyushu WiFi Rental has seven different plans with varying prices, data allowances, carriers, and devices.
It is important to note that even if a plan is advertised as "unlimited," it may be subject to a Fair Usage Policy, and speeds may be slowed after reaching a certain daily limit. Additionally, some companies may offer more affordable plans for longer-term stays, such as Sakura Mobile's monthly pocket WiFi plans.
Ordering your Pocket WiFi online before travelling to Japan can provide better pricing, guaranteed availability, and a wider range of choices to fit your data needs and budget constraints.
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Cost and payment methods
The cost of pocket WiFi in Japan varies depending on the provider, the rental period, and the time of year. For example, Sakura Mobile's pocket WiFi costs 898 yen per day, excluding insurance and spare battery rental fees. On the other hand, Japan Wireless offers two types of plans: Premium Wi-Fi for 3,410 yen per day or 19,560 yen for 30 days, and Business Wi-Fi for 2,780 yen per day or 18,400 yen for 30 days. MATCHA offers a 20% discount on both plans. Japan Wireless also offers an unlimited data plan for $3.6 per day.
It is recommended to pre-order and pre-pay for your pocket WiFi before arriving in Japan to ensure availability and avoid higher fees. Most companies accept credit card payments, and some also offer PayPal, Google Pay, or Apple Pay as payment options.
When renting pocket WiFi in Japan, be sure to ask about any additional fees or charges, such as insurance or battery rental fees. Additionally, there may be fees for missing or damaged accessories upon return, so be sure to carefully review the terms and conditions before making your payment.
Some companies, such as Sakura Mobile, offer coupon discounts, and it may be worth shopping around to find the best deal. It is also important to consider the data capacity and speed restrictions when choosing a plan, as some companies may offer unlimited data but with potential speed reductions.
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Reviews of different companies
Ninja WiFi has dedicated counters at the airport, making it easy to pick up and return. They also offer discount coupons of 20% and 35%, making it a convenient and cost-effective option. They offer a single device plan for ¥2,200 per day and a good-value ¥3,520 per day option for two devices. They also have devices compatible with Docomo 5G networks.
Japan Wireless is a leading rental option at Haneda Airport. They offer completely unlimited data usage with 4G LTE's fastest data speed. They also have convenient pick-up and return options, and affordable rental rates. They provide two models: Premium WiFi and Business WiFi. The former is recommended for data-heavy users, as it allows usage without worrying about battery life or speed.
Sakura Mobile has received high praise for its internet services, which are aimed at English-speaking tourists and students in Japan. They offer two types of pocket WiFi: short-term rentals for travellers and long-term subscription plans for residents. Their routers can handle up to 15 devices simultaneously.
Mobal WiFi uses all of Japan's big network providers, ensuring consistently smooth surfing. The minimum contract period is 3 months, so it is better suited for long-term stays. While you need to pay for the WiFi router upfront, it is yours to keep once the contract is up.
Kyushu WiFi rental has seven different plans with varying prices, data, carriers, and devices. Their cheapest plan is ¥520, and all short-term plans are price-capped after 15 days, ensuring you won't pay more than ¥7,700 per month. They also have solid download speeds and reliable network providers.
Overall, while all these companies offer great services, the best option depends on your specific needs, such as data usage, speed requirements, and duration of stay.
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Frequently asked questions
Yes, pocket WiFi is available for purchase at major Japanese airports, including Narita, Haneda, and Kansai.
Some popular providers include Genki Mobile, JAL ABC, and NINJA WiFi.
Buying pocket WiFi at the airport offers immediate and reliable internet access. It also provides flexible plans and convenient pick-up and drop-off options.
Returning your pocket WiFi rental is straightforward. Most companies provide a prepaid return envelope, allowing you to drop off the device at any postbox in Japan. Some companies also offer returns at airport counters or before baggage check.
