Lois Larson
Apple does not sell iPhones at airports, and it does not authorise any retailers to sell iPhones intended for export to a country other than that where they are intended to be sold. While some airports have accessory stores that sell Apple products like AirPods, Apple lightning charging cables, and adapters, they do not sell iPhones. However, some people have suggested buying an iPhone at an Apple Store or electronics retailer located near an airport, such as the one near LAX in Manhattan Beach, although this requires leaving the airport and incurring additional travel costs.
| Characteristics | Values |
|---|---|
| Can you buy iPhones at the airport? | No, Apple does not sell iPhones at airports. However, InMotion, the largest airport electronics retailer, sells Apple accessories like AirPods, Apple lightning charging cables and adapters, iPhone accessories, Macbook and Watch accessories, and the Apple Pencil. |
| Buying iPhones duty-free | It is not advisable to buy an iPhone anywhere other than where you live and will use it. If you buy an iPhone in the US, you will have to pay state taxes, and the iPhone will not have a warranty in some countries outside the US, like Australia. |
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What You'll Learn
Buying iPhones at duty-free
When it comes to buying iPhones at duty-free shops or airport stores, there are a few important considerations to keep in mind. Firstly, it is essential to understand that Apple does not authorize the sale of iPhones intended for export outside of their designated country markets. This means that purchasing an iPhone at a duty-free shop or airport store may result in acquiring a device without an official warranty or support from Apple in your home country.
In some cases, duty-free shops or airport stores may offer unlocked iPhone models, but it is crucial to verify their compatibility with your local cellular networks. Regional variations in cellular bands and the absence of physical SIM card slots in newer iPhone models can pose significant challenges for users who rely on specific network providers. Therefore, it is recommended to thoroughly research the compatibility of the iPhone model you intend to purchase with your local network infrastructure.
Another factor to consider is the availability of eSIM services in your destination country. While eSIM technology offers convenience and flexibility, the specific plans and services available through eSIM may vary across different regions. Some countries might offer limited choices or lack coverage in certain areas, which could be problematic when travelling off the beaten path. Therefore, it is advisable to research the eSIM options and their compatibility with your travel plans before committing to a purchase.
It is worth noting that buying an iPhone at duty-free shops or airport stores may not always result in significant cost savings. In the United States, for example, state taxes apply to iPhone purchases, and the dual eSIM-only configuration of iPhone 15 models might not be compatible with physical SIM cards used in other countries. Additionally, the lack of warranty coverage outside the country of purchase can lead to costly repairs or replacements if issues arise.
While airport electronics retailers like InMotion provide a range of Apple accessories such as AirPods, charging cables, adapters, and iPhone accessories, they may not offer the same selection of iPhone models as official Apple Stores or authorized retailers. Therefore, if you are specifically looking to purchase an iPhone, it is advisable to research the availability and compatibility of the desired model at your intended airport or duty-free shopping location.
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iPhone eSIMs and SIM cards
If you're purchasing an iPhone at the airport, it's important to understand the differences between eSIMs and SIM cards, especially if you're travelling internationally.
IPhone eSIMs
An eSIM, or Embedded SIM, is a digital SIM that eliminates the need for a physical SIM card. It is built into your iPhone, allowing you to switch between multiple SIMs, manage eight or more eSIMs, and activate new plans digitally. eSIMs offer greater flexibility, convenience, security, and seamless connectivity, especially when travelling. You can add up to eight plans and switch between them or even use multiple plans simultaneously.
Setting up an eSIM
Setting up an eSIM usually involves following the onscreen instructions when turning on your new iPhone. You can activate your eSIM during the initial setup if your carrier supports eSIM Carrier Activation or eSIM Quick Transfer. With eSIM Carrier Activation, your carrier assigns an eSIM when you purchase it. eSIM Quick Transfer allows you to transfer your SIM from an old iPhone to a new one without contacting your carrier.
You can also set up an eSIM using a QR code provided by your carrier. Open the Camera app, scan the QR code, and follow the onscreen instructions. Alternatively, if you receive a QR code via email or the carrier's webpage, touch and hold the QR code and follow the prompts.
SIM Cards
SIM cards are physical cards that need to be inserted into a SIM tray on your iPhone. Older iPhone models, such as the iPhone 12, have a SIM card slot. However, newer models like the iPhone 14, 15, and 16 in the US have removed the physical SIM tray, making eSIMs mandatory.
Dual SIM
Dual SIM allows you to use two active SIMs simultaneously, either a physical SIM and an eSIM or two eSIMs. This feature is useful when travelling internationally, as you can add a local data plan while keeping your domestic plan active. It's also beneficial for separating work and personal lines or using different numbers for calls and data.
To use Dual SIM, your iPhone must be unlocked, or both plans must be from the same carrier. You can choose which number to use for calls, messages, and data by going to Settings > Cellular or Mobile Data.
In summary, when purchasing an iPhone at the airport, consider the differences between eSIMs and SIM cards, especially if you're travelling and need to activate local plans. Newer iPhone models predominantly use eSIMs, offering flexibility and convenience, while older models may still have physical SIM card slots.
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iPhone accessories at airports
When it comes to iPhone accessories, airports offer a variety of options for travellers. InMotion, the largest airport electronics retailer, offers a wide range of Apple products and accessories at their 120+ stores worldwide. These stores include InMotion, Soundbalance, Headphone Hub, and iStore. Airports are a great place to purchase last-minute travel electronics, and InMotion strives to keep travellers connected with their favourite brands.
While specific iPhone accessories available at airport stores may vary, you can typically expect to find items such as headphones, chargers, adapters, and cases. These accessories can enhance your iPhone experience, especially during travel. Headphones, for example, can provide high-quality audio for entertainment or help block out background noise during flights. Chargers and portable power banks ensure your iPhone stays charged on the go, while adapters allow for connectivity with various ports and devices. Cases not only protect your iPhone from accidental damage but also add a personal touch to your device.
Additionally, some airport retailers may offer accessories specifically designed for travel, such as portable iPhone stands or mounts for in-flight entertainment, or compact and lightweight iPhone-compatible headphones for convenient carrying. It's always a good idea to explore the options available at your departure or arrival airport to find accessories that align with your travel needs.
When considering purchasing iPhone accessories at airports, it's worth noting that prices may vary from regular retail stores. Airport retailers often cater to the convenience of travellers and may have different pricing structures. It is advisable to research and compare prices online or at authorised Apple stores before making a purchase at an airport. This ensures that you make an informed decision and get the best value for your money.
Lastly, keep in mind that airport stores may have limited stock or product variations compared to dedicated Apple stores or larger electronics retailers. If you're looking for a specific iPhone accessory, it's beneficial to check the availability at the airport store beforehand to avoid disappointment. Alternatively, you can take advantage of Apple's convenient delivery and pickup options, including two-hour delivery from an Apple Store, free delivery, or easy pickup for online purchases. This way, you can ensure you have the necessary accessories for your iPhone, even when travelling.
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Buying iPhones in the US
If you're looking to buy an iPhone at an airport in the US, there are a few things to consider. Firstly, it's important to understand that ""tax-free" shopping at airports is often not as beneficial as it seems. In most cases, the prices of electronics at airports match or are even higher than regular street prices. Therefore, you might not save much money by purchasing an iPhone at an airport duty-free store.
Additionally, it's worth noting that iPhone models sold in the US have specific features that may not be compatible with your home country's cellular networks. For example, all iPhone 15 models sold in the US are dual eSIM only, which means they do not support physical SIM cards. If you need to use a physical SIM card in your country, a US iPhone may not be the best option.
Another consideration is the warranty. While some sources claim that Apple warranties are international, others dispute this, stating that iPhone warranties are limited to the country of purchase. This means that if you buy an iPhone in the US and encounter issues when you return home, you may need to travel back to the US for repairs or replacements.
Furthermore, when purchasing an iPhone in the US, you will be required to pay applicable state taxes, which can vary depending on the state. This may impact the overall cost of your purchase.
Overall, while it is possible to buy iPhones at US airports, it is essential to weigh the pros and cons before making a decision. Consider factors such as pricing, compatibility with your home network, warranty limitations, and applicable taxes to make an informed choice.
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iPhone warranties
Apple offers a one-year limited warranty on its iPhone, iPad, iPod, Mac, Apple TV, and other Apple accessories. This warranty covers defects in materials and workmanship when the product is used normally and in accordance with Apple's guidelines. It is important to note that this warranty does not apply to non-Apple branded hardware or software, even if packaged or sold with Apple hardware.
The Apple warranty provides additional rights and benefits to those offered by consumer law, but it does not replace them. As a consumer, you have the right to choose between seeking service under consumer rights or the Apple warranty. To be eligible for the Apple warranty, you must purchase the product from an Apple retail store or authorized Apple reseller, including Apple Certified Refurbished products.
The Apple warranty covers iPhone batteries if they hold less than 80% of their original capacity. It is important to note that any damage preventing the battery replacement process will need to be addressed separately, and Apple technicians will determine the associated cost. Apple has the discretion to deny warranty claims for various reasons, including scratches, gouges, or chips that do not affect functionality.
Apple also offers AppleCare+ and AppleCare One plans, which extend the hardware coverage and provide additional features like accidental damage protection, theft and loss coverage, and 24/7 priority support. AppleCare+ covers a single product, while AppleCare One allows you to cover multiple Apple products in a single plan, including new and previously owned devices subject to eligibility. You can purchase AppleCare+ within 60 days of the original purchase date to extend the warranty to two or three years.
It is important to make periodic backup copies of your iPhone data and remove personal information before submitting your device for warranty service. Apple may restrict warranty service to the country where the device was originally sold.
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Frequently asked questions
It depends on the airport. While some airports have stores that sell iPhones, others only have accessory stores that sell iPhone accessories like AirPods, charging cables, and adapters.
Not really. In fact, it is generally advised against buying an iPhone anywhere other than where you live and will use it. This is because iPhone models sold in a particular country may not be compatible with cellular bands in your country of residence, and warranties may not be honoured outside the country of purchase.
Maybe. eSIMs purchased at the airport may not offer calling/minutes, and may not be compatible with certain carriers.
No, there is no official Apple Store inside LAX. However, there is an Apple Store and two electronic stores 3 miles south of LAX in Manhattan (Beach) Village Mall.
Maybe, but it is not recommended. While you may be able to find duty-free iPhones at some airports, these are likely to be grey market devices without warranty coverage outside the country where they were sold.
