Lois Larson
The AT HOP card is a convenient and cost-effective way to pay for transportation in Auckland. It is a smartcard that allows users to pay for their travel quickly and easily, without the need for cash or tickets. It can be used on almost all modes of public transport, including buses, trains, and ferries, making it a popular choice for commuters and students alike. As such, travellers may wish to purchase an AT HOP card upon arrival at Auckland Airport.
| Characteristics | Values |
|---|---|
| Can you buy a HOP card at Auckland Airport? | Yes, there are vending machines at the domestic and international terminals. |
| Where are the vending machines located? | International terminal: inside the Transport Hub near bus stop A. Domestic terminal: next to the AirportLink bus stop, just outside door 4, near the Air New Zealand arrivals area. Follow the orange signage. |
| How much does a HOP card cost? | $25 ($5 for the card and $20 credit) |
| How can you pay at the vending machine? | Visa, Mastercard, American Express, EFTPOS. Cash is not accepted. |
| What are the benefits of a HOP card? | It is more convenient and faster than using cash. It saves time and the hassle of searching for change. It can also save on transportation costs, with discounts of at least 20% on each fare compared to cash. |
| Where else can you buy a HOP card? | Online, at Customer Service Centres, or at HOP retailers throughout Auckland. |
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What You'll Learn
AT HOP card vending machine locations at Auckland Airport
Yes, you can buy an AT HOP card at Auckland Airport. There are two vending machines located at the airport:
International Terminal
The first vending machine is located inside the Transport Hub, near Bus Stop A.
Domestic Terminal
The second vending machine can be found next to the AirportLink bus stop, outside Door 4, near the Air New Zealand arrivals area.
Follow the orange signage to locate the vending machines. An AT HOP card from the vending machine costs $25 ($5 for the card and $20 credit). Please note that the vending machines do not accept cash.
You can also buy a HOP card online, at one of the Customer Service Centres, or at AT HOP retailers throughout Auckland.
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Payment methods accepted by the vending machines
There are two AT HOP vending machines at Auckland Airport. One is located at the international terminal inside the Transport Hub near bus stop A. The other is at the domestic terminal, next to the AirportLink bus stop, outside door 4, near the Air New Zealand arrivals area.
The vending machines do not accept cash. They accept Visa, Mastercard, American Express, and EFTPOS. An AT HOP card from the vending machine costs $25 ($5 for the card and $20 credit).
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Benefits of the AT HOP card
The AT HOP card is a smart, electronic fare payment card that can be used on all Auckland public transport services, including buses, trains, and ferries. The card offers several benefits to users:
First and foremost, the AT HOP card provides convenience and ease of use. It is a stored-value, contactless smart card that can hold prepaid funds, allowing users to simply tap and go without the need for cash or individual tickets. This not only speeds up boarding times but also reduces the number of transactions at ticket offices and the amount of paper waste generated.
Secondly, the AT HOP card offers fare flexibility. Users can top up their cards online, at ticket machines, ticketing offices, or selected retail outlets. They can also purchase monthly passes for unlimited travel within one or more of the three "transport zones" in Auckland. The card provides concession fares and account features, allowing users to manage multiple cards, track spending, and more.
Additionally, the AT HOP card is secure and protected. It utilizes near-field communication (NFC) with DESFire encryption, supporting 168–128-bit keys. This encryption ensures that cardholders' data and funds are safe, preventing card cloning and unauthorized use. The card also has a 10-year expiration date from the date of issue, and customers can get a free replacement card with their credit balance transferred if needed.
Lastly, the AT HOP card is widely available and accessible. Cards can be purchased online with free delivery across New Zealand or in person at vending machines, customer service centres, and authorized retailers throughout Auckland. This includes vending machines at both the domestic and international terminals of Auckland Airport, making it convenient for visitors and travellers to obtain an AT HOP card upon arrival.
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Discounted public transport for eligible seniors
Yes, you can buy a Hop card at Auckland Airport. There are two AT HOP vending machines at the airport: one at the international terminal inside the Transport Hub near bus stop A, and one at the domestic terminal next to the AirportLink bus stop outside door 4, near the Air New Zealand arrivals area. Follow the orange signage to locate the vending machine at the airport. The vending machine only accepts card payments and does not accept cash.
Seniors in Auckland, New Zealand, can benefit from discounted public transport fares through the SuperGold concession scheme. This scheme is a government-funded initiative that provides discounts on public transport and at various businesses across the country. Here is how eligible seniors can avail of discounted public transport in Auckland:
SuperGold Card
To be eligible for the SuperGold concession, seniors must be New Zealand residents over 65 years of age with a SuperGold card. Foreign visitors and non-residents are not eligible for this concession. Once a senior citizen has been granted their New Zealand Superannuation or Veteran's Pension, the Ministry of Social Development (MSD) will automatically send them a SuperGold card.
Gold AT HOP Card
To utilise the SuperGold concession on public transport in Auckland, seniors must obtain a gold AT HOP card. This can be purchased in person at a customer service centre or selected retailers by presenting their SuperGold card and a valid photo ID, such as a driver's licence or passport. The gold AT HOP card costs $5 (non-refundable) and must be loaded with a minimum of $1 credit. Seniors who already have a registered blue AT HOP card can exchange it for a gold AT HOP card at a customer service centre.
Activating the SuperGold Concession
To activate the SuperGold concession, seniors must tag on and off with their registered gold AT HOP card when travelling on eligible services. The SuperGold concession provides free travel on most buses, trains, and ferries during off-peak hours. However, travel during peak hours will be charged at the full adult rate. Seniors can refer to the SuperGold website or their transport provider for specific timing details.
It is important to note that the SuperGold concession is only available within Auckland and cannot be used outside the region. Additionally, the senior concession will expire after six years or when the SuperGold card expires, whichever comes first.
Additional Transport Options for Seniors
Apart from the SuperGold concession, seniors over 65 who have difficulty using public transport may be eligible for the Total Mobility scheme. This scheme provides subsidies for taxi fares, with 75% coverage up to a certain limit. Seniors can contact their regional council to learn more about the specific application process and conditions for this scheme.
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Online registration for the AT HOP card
Yes, you can buy an AT HOP card at Auckland Airport. There are two AT HOP vending machines at the airport: one inside the Transport Hub near Bus Stop A in the International Terminal, and the other next to the AirportLink bus stop outside Door 4 in the Domestic Terminal. The vending machines only accept card payments, not cash.
To register an AT HOP card, you must first create a MyAT account. Once you have an account, log in and follow these steps:
- From the menu, select 'Register AT HOP card'.
- Enter the AT HOP card number.
- Add the card to an AT HOP profile. If you are registering the card for someone else, you will need to create a profile for them.
- Select 'Register card'.
Once you have registered your AT HOP card, you can manage it online. This includes topping up your card, which can be done online or in person. To top up online, log in to your MyAT account, choose the card you want to top up, select 'Top up online', enter the amount, and confirm your payment details.
You can also set up an auto top-up for your card. To do this, log in to your MyAT account, choose the card, select 'Set up auto top-up', choose the minimum balance and top-up amount, set an end date (or disable it), and confirm your payment details.
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Frequently asked questions
You can buy a HOP card from vending machines at the domestic and international terminals. In the international terminal, the vending machine is inside the Transport Hub near bus stop A. In the domestic terminal, the vending machine is next to the AirportLink bus stop, outside door 4, near the Air New Zealand arrivals area.
A HOP card costs $25, which includes a $5 card fee and a $20 pre-loaded balance.
The HOP card is a convenient and fast way to pay for transportation in Auckland. It can save you time and money, offering discounts of at least 20% on fares compared to cash. The card supports most modes of transport, including buses, trains, and ferries, making it easy to transfer between different zones.
