Jazmin Li
Hartsfield-Jackson Atlanta International Airport (ATL) is the world's busiest airport, serving over 108 million passengers in 2024. The airport has two terminals: the Domestic Terminal (further divided into North and South) and the International Terminal. The Plane Train, an automated underground train, is one of the most efficient ways to get between the terminals and concourses, running 24/7 and arriving every 2 minutes. However, passengers arriving from international destinations must take an external shuttle bus to reach the Domestic Terminal, which has been described as slow and overcrowded. This guide will explore the various ways to access and navigate the International Terminal at Atlanta Airport.
| Characteristics | Values |
|---|---|
| Number of terminals | 2 |
| Names of terminals | Domestic Terminal, International Terminal |
| Division of Domestic Terminal | Domestic Terminal North, Domestic Terminal South |
| Airlines operating from Domestic Terminal North | Southwest Airlines, United Airlines, Spirit Airlines, Alaska Airlines, JetBlue Airways |
| Airline operating from Domestic Terminal South | Delta Air Lines |
| Concourse connected to International Terminal | Concourse F |
| Concourses connected to Domestic Terminal | T, A, B, C, D, E |
| Transport between terminals and concourses | Plane Train, SkyTrain, Shuttle service |
| Transport between International Terminal and Domestic Terminal | Shuttle service |
| Time taken to reach International Terminal from Domestic Terminal | 10-12 minutes |
| Facilities at International Terminal | Restaurants and cafes, restrooms, smoking lounge, automated emergency defibrillator, banking facilities, ATMs, currency exchange, XpresSpa, FedEx/UPS drop box, interfaith chapel, lounges with free Wi-Fi, shoe shine |
| Facilities at Concourse E | Food, drink and retail concessions, airline counters, lounges |
| Facilities at Concourse F | Boarding gates F1-F14 |
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What You'll Learn
The Plane Train connects the Domestic and International Terminals
Hartsfield-Jackson Atlanta International Airport (ATL) is the world's busiest airport, with over 108 million passengers transported in 2024. The airport has two terminals: the Domestic Terminal and the International Terminal. The Domestic Terminal is further divided into the North and South terminals. The Plane Train, an automated underground train, connects the Domestic and International Terminals.
The Plane Train runs on a 3-mile loop between the Domestic Terminal (baggage claim area) and Concourse F (International Terminal). It stops at Concourses T, A, B, C, D, and E, operating 24/7 and arriving every 2 minutes. It is accessible via escalators or elevators from each stop and has minimal gaps between the train and platform for convenient boarding. The train is equipped with countdown timers, automatic announcements, and maps to assist passengers in planning their routes.
Passengers can easily transfer between the Domestic and International Terminals using the Plane Train, which takes approximately 10-12 minutes. This efficient transport system is crucial for navigating the enormous Atlanta Airport. It is praised for its speed, convenience, and cleanliness, making it a preferred choice for passengers.
In addition to the Plane Train, there is also a presecurity shuttle service connecting the Domestic and International Terminals. However, this shuttle has received negative reviews for being slow, infrequent, and often overcrowded. Therefore, passengers should allow for extra time when using this shuttle service.
The Plane Train not only facilitates easy transfers between the Domestic and International Terminals but also provides access to various amenities within the airport. Passengers can reach different concourses, gates, and areas offering food, beverage options, retail stores, and other services. Atlanta Airport is designed to provide a seamless travel experience, ensuring passengers can efficiently navigate its vast expanse.
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The International Terminal is Concourse F
Hartsfield-Jackson Atlanta International Airport (ATL) is a large and extremely busy airport, transporting over 100 million passengers in 2024. The airport has two terminals: the Domestic Terminal and the International Terminal. The International Terminal is Concourse F.
The Plane Train, located on Level 0, is an efficient way to get around the airport. It is an automated underground train that runs a 3-mile loop between the Domestic Terminal (baggage claim area) and Concourse F (International Terminal). It operates 24/7, with departures every 2 minutes, and stops at Concourses T, A, B, C, D, and E along the way. The Plane Train is praised for its convenience and speed, although it can get crowded during peak hours.
Passengers arriving at the International Terminal should plan to arrive early, as they will need to pass through multiple security checkpoints and customs checks. Out-of-country fliers will need to collect their bags, proceed to the customs hall, and speak with customs agents. All fliers will then go through additional security checks before entering their Concourse.
For those travelling between the Domestic and International Terminals, there is a presecurity shuttle service that takes approximately 12 minutes. This shuttle is described as slow, infrequent, and often overcrowded, so it is recommended to plan for extra time when using this service.
The International Terminal at Atlanta Airport offers various amenities, including restaurants, cafes, restrooms, smoking lounges, ATMs, currency exchange services, lounges with free Wi-Fi, and more. It is important to note that the distances within the terminal can be quite large, so passengers should check walking times to their gates.
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Security and customs procedures
Hartsfield-Jackson Atlanta International Airport has two terminals: the Domestic Terminal and the International Terminal. The Domestic Terminal is further divided into the North and South terminals. The Plane Train, an automated underground train, connects the two terminals and is one of the easiest ways to get around the airport. It operates 24/7, with departures every 2 minutes, and it takes around 10-12 minutes to get from one terminal to the other. There is also a presecurity shuttle service that links the domestic and international terminals, but it can be slow and overcrowded.
When arriving at the airport from outside the country, you will have to go through multiple security sections and talk to customs agents. It is recommended to arrive at the airport a few hours early to give yourself plenty of time for processing. Out-of-country fliers must retrieve their bags and proceed to the customs hall, where they will speak with customs agents who will ask questions and check bags if necessary. At this point, departing fliers can expect additional questions about their travel experience.
All fliers will go through multiple security checkpoints, typically just after leaving their plane and before entering their concourse. Security checkpoints include metal detectors and long lines, especially during peak hours. It is important to arrive early to avoid any delays.
The International Terminal at Atlanta Airport consists of several levels, including arrivals, departures, ticketing, and a mezzanine level. The mezzanine level houses most of the services, including VIP lounges, personal services, and business services. To access Concourses F and E, where the boarding gates are located, passengers must go through a security checkpoint. Concourse E is accessible from the centre of the International Terminal and offers various services such as food, drink, retail concessions, airline counters, and lounges.
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Transport options between terminals
Hartsfield-Jackson Atlanta International Airport (ATL) has two terminals: the Domestic Terminal (further divided into North and South) and the International Terminal. The Domestic Terminal is on the western side of the airport. Delta Air Lines occupies the Domestic Terminal South, while other airlines like Southwest Airlines, United Airlines, Spirit Airlines, Alaska Airlines, and JetBlue Airways operate from the Domestic Terminal North. The airport also has seven airside concourses with additional shops, restaurants, and departure gates.
The Plane Train is an underground train that connects all terminals and concourses. It operates 24/7, departing every 2 minutes, and covers a 3-mile loop between the Domestic Terminal and Concourse F (International Terminal), stopping at concourses T, A, B, C, D, and E. The Plane Train is one of the easiest ways to get around ATL, with escalators and elevators accessible from each stop. For those requiring wheelchair assistance, airport staff can be notified at security.
The SkyTrain is another option, offering free transportation between the Domestic Terminal, the Rental Car Center, and the hotel area. It is a free elevated train that runs around the clock and is praised for its speed and convenience.
There is also a presecurity shuttle service that links the domestic and international terminals, taking approximately 12 minutes. However, this shuttle has been described as slow, infrequent, and often overcrowded. It is the only ground connection between the public areas of the Domestic and International Terminals.
Finally, it is possible to walk between the terminals via the transportation mall on Level 0, which features moving sidewalks and art exhibits. Walking from Concourse A to F takes approximately 35 minutes.
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Services and facilities available
Hartsfield-Jackson Atlanta International Airport (ATL) is the world's busiest airport, with over 108 million passengers in 2024. The airport has two terminals: the Domestic Terminal and the International Terminal. The Plane Train, an automated underground train, connects the two terminals and is one of the easiest ways to get around the airport. It operates 24/7, departing every 2 minutes, and covers a 3-mile loop between the Domestic Terminal and Concourse F (International Terminal), stopping at Concourses T, A, B, C, D, and E.
The Domestic Terminal is further divided into North and South, with Delta Air Lines occupying the South area and other domestic airlines like Southwest, United, Spirit, Alaska, and JetBlue operating from the North area. The International Terminal, or Concourse F, consists of several levels, including Arrivals, Plane Train, Departures, and Ticketing.
- Transportation: The Plane Train provides efficient transportation between the Domestic and International Terminals, with a travel time of under 15 minutes. Additionally, a presecurity shuttle service connects the two terminals, although it is described as slow and infrequent. The SkyTrain is another option for travellers, offering a free elevated train service from the Domestic Terminal to the Rental Car Center.
- Dining and Retail: The airport offers a wide variety of food and beverage options, including restaurants, cafes, and retail concessions. Concourse B, for example, provides a range of dining and shopping choices.
- Lounges: The airport features VIP lounges, such as the Delta Air Lines Delta Sky Club in Concourse T, offering premium food, Wi-Fi, TV, drinks, and flight monitors. The American Airlines Admirals Club in Concourse T also provides snacks, Wi-Fi, TV, drinks, and printers.
- Business Services: Business services are available within the airport, particularly in the Mezzanine level of the International Terminal.
- Personal Services: The airport caters to a range of personal needs, including lactation pods for mothers and babies, pet relief areas, and smoking lounges.
- Currency Exchange and ATMs: Multiple currency exchange options are available at the airport. Additionally, ATMs can be found throughout the airport, including in the Departure and Arrival Halls of the International Terminal.
- Safety and Security: The airport provides multiple safety guidelines and security checkpoints. Customs agents are present to assist out-of-country travellers, and security measures include metal detectors.
- Lost and Found: The Lost and Found office is located in the Domestic Terminal North, near the American Airlines ticket desk.
- Charging Stations: Phone and laptop charging points are available at various locations throughout the airport.
- Parking: The airport offers parking options at both terminals, with two parking lots at the International Terminal for hourly and short-term parking.
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Frequently asked questions
The Plane Train connects all terminals and concourses, running 24/7 with departures every 2 minutes. It operates on Level 0 and runs a 3-mile loop between the Domestic Terminal and Concourse F (International Terminal), stopping at concourses T, A, B, C, D, and E. You can also walk between the terminals via the mall, which features moving sidewalks and art exhibits.
The Plane Train can get you from one end of the airport to the other in under 15 minutes. Walking between Concourse A and Concourse F takes approximately 35 minutes.
When travelling from the international terminal, it's recommended to arrive a few hours early to give yourself plenty of processing time. You will have to go through multiple security sections, talk with customs, and expect long lines.
