Sachin Walls
Kolkata Airport has a range of facilities for passengers with layovers or extended waits, including retiring rooms, dormitories, child care rooms, and a smoking lounge. Passengers can access free Wi-Fi for up to 45 minutes and there is a variety of dining options. While it is unclear whether 24-hour dining is available, travellers can store their luggage for up to 30 days and use the mobile charging facilities. To enter the airport premises, you will need to show your air ticket or boarding pass to the guard.
| Characteristics | Values |
|---|---|
| Waiting areas | Separate waiting areas for passengers with early morning flights |
| Waiting time | Passengers are allowed to enter the airport 4 hours before their flight |
| Accommodation | Retiring rooms and dormitories are available for air transit passengers with a maximum transit period of 24 hours. Rooms are available on a first-come, first-served basis and cannot be booked in advance. |
| Amenities | Prayer room, smoking lounge, spa, baby care facilities, mobile charging points, lockers, and showers |
| Wi-Fi | Free Wi-Fi is available for 30 minutes |
| Medical facilities | Round-the-clock medical facilities are available at the terminal |
| Foreign exchange | Seven foreign exchange counters are operational in the airport |
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What You'll Learn
Waiting areas and retiring rooms
Kolkata International Airport has separate domestic and international terminals, with the former being expanded in 2009 and the latter being described as "huge". The airport offers a range of facilities for passengers, including retiring rooms, dormitories, and waiting areas.
Retiring rooms and dormitories are available for air transit passengers with a maximum transit period of 24 hours. These rooms are allotted on a "first come first serve basis" and cannot be booked in advance. There are three types of rooms available: Double Bedded Room (Family Room) for Rs. 1500/+ GST, Single Bed (on a sharing basis) for Rs. 1000/+ GST, and Dormitory (Ladies & Gents) for Rs. 700. Showers are available in the retiring rooms.
In addition to the retiring rooms and dormitories, Kolkata Airport also offers a variety of waiting areas for passengers. These include a separate waiting area for passengers who arrive early for their flights, as well as a departure lounge where passengers can wait for their departure time according to the location indicated on their boarding pass.
The airport also provides other facilities such as child care rooms, prayer rooms, smoking lounges, and spa services. Free Wi-Fi is available for 30 minutes, and mobile charging facilities can be found in the domestic departure areas. Luggage storage is also available for up to 30 days at a rate of Rs.20/- per bag for the first 24 hours and Rs.40/- per bag per day thereafter.
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Food options
If you're waiting at Kolkata Airport and looking for food options, there are a variety of eateries to choose from, depending on your budget and preferences.
For those on a budget, the staff canteen is located right beside the parking entrance and offers tea, coffee, sandwiches, samosas, biscuits, and cakes at affordable prices. This is a great option if you don't want to spend a lot of money on airport food.
If you're looking for something quick and casual, there are several options available. Wow Momo is a popular local chain serving Tibetan delicacies like momos at slightly higher prices than their standalone outlets. Kailsah Parbat offers North Indian Chaats, including dahi bhallas and chole bhatores, as well as coffee, sandwiches, and innovative momos. You can also try the famous Cookie Man cookies, with flavours like Choc Chip, Coffee Walnut, and Honey and Oats. For coffee lovers, Coffee & More and Coffee Bean and Tea Leaf offer a wide variety of coffee and tea options, along with sandwiches and desserts.
For a more elaborate dining experience, The Irish House is a lively pub that captures the spirit of traditional Irish pubs. They offer a well-stocked bar and a wide selection of classic and contemporary pub grub. Copper Chimney, located at the Departures of the Domestic Terminal, serves gastronomic delights from the North West Frontier province and Northern India.
If you prefer to bring your own food, you can carry homemade food through security and even onto the flight, as long as you follow the liquid restrictions. You can also exit the airport to order food during a long layover, but be aware that it's a long walk back to the entry point.
Kolkata Airport offers a range of dining options to suit different tastes and budgets, ensuring that travellers can find something to satisfy their hunger while waiting at the airport.
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Wi-Fi and charging points
Netaji Subhash Chandra Bose International Airport (CCU) in Kolkata offers free Wi-Fi to passengers. However, the duration of free access varies across sources, with some stating 30 minutes and others stating 45 minutes. To access the Wi-Fi, you must provide your mobile number as a login ID or contact the help desk. An OTP (one-time password) will be sent to your local mobile number, which you need to enter during online registration at the airport. This has been a source of frustration for international travellers without local phone numbers.
In addition to Wi-Fi, Kolkata Airport also offers mobile charging points. According to one source, charging facilities are available in the domestic departure areas, but the number of sockets is limited, and an Indian power adapter is required. However, another source mentions mobile charging points without specifying their location within the airport.
It is worth noting that Kolkata Airport has a maximum stay limit of 24 hours and offers retiring rooms and dormitories for transit passengers on a 'first come, first serve' basis. These rooms are equipped with various amenities, including mobile/laptop charging points and Wi-Fi access.
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Childcare facilities
Kolkata Airport has introduced a childcare room in the arrival section for infants' needs. This room is designed to provide relief to new mothers arriving with infants at the airport, offering a private space for breastfeeding and changing diapers while waiting for their luggage. Previously, mothers had to flag down staff to assist them with these tasks, which was a source of intense embarrassment for all involved. Now, with the introduction of this childcare room, mothers can comfortably take care of their infants' needs without having to rely on airport or airline staff.
In addition to the childcare room in the arrival section, there are three childcare rooms located at the departure level of the airport. These facilities are available for parents who need to provide essential care for their children or infants, such as feeding, changing diapers, and other similar needs. The availability of childcare rooms at both the arrival and departure levels of the airport ensures that parents can comfortably attend to their children's needs during their time at the airport.
The airport also offers a range of other facilities and services to enhance the comfort and convenience of passengers. These include smoking rooms, medical facilities, foreign exchange counters, ATMs, lounges, and a variety of shopping and dining options. Passengers can also avail themselves of the retiring rooms and dormitories available on a 'first come first serve' basis for a maximum transit period of 24 hours. These rooms provide a comfortable space to rest, rejuvenate, and shower before your next departure.
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Foreign exchange counters
Kolkata Airport does have foreign exchange counters available for passengers. However, sources suggest that the rates at these counters are much higher than those offered by other forex providers. The counters also do not offer a lock-in period facility, meaning that you may not be safeguarded against rate fluctuations. The transaction fees at these counters are typically 5-15% above the standard rate of exchange.
Due to these high rates, travellers are recommended to compare rates and consider exchanging currency at other locations in Kolkata, such as banks, post offices, travel agencies, and currency exchange bureaus. Some hotels also offer this service.
If you are looking for a place to wait in the Kolkata Airport, there are retiring rooms and dormitories available for air transit passengers with a maximum transit period of 24 hours. These rooms are allotted on a 'first come first serve' basis and cannot be booked in advance. There is also a separate waiting area for passengers who want to stay in the airport before their flight.
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Frequently asked questions
Yes, Kolkata Airport has a separate waiting area for passengers. There are also retiring rooms and dormitories available for air transit passengers with a maximum transit period of 24 hours. These rooms are available on a first-come, first-served basis and cannot be booked in advance.
To enter the airport premises, you need to show a valid air ticket or boarding pass to the guard. While there is no information on how early you can enter the premises, one source mentions that passengers are usually allowed to enter 4 hours before their flight.
Kolkata Airport offers a wide variety of facilities, including free Wi-Fi, mobile charging points, lockers, 24-hour food options, baby care facilities, prayer rooms, smoking lounges, spas, and more.
