Lois Larson
Changi Airport offers baggage storage facilities for travellers who need a place to leave their luggage for a variety of reasons. This includes travellers who need a place to store their luggage between hotel check-out and flight check-in, those who want to explore the airport or Singapore hands-free, and those who are on a layover or awaiting hotel check-in. The airport's baggage storage facilities are available 24/7 across all four terminals, including the adjacent Jewel, and are operated by Smarte Carte, which also offers a porter service and baggage wrapping.
| Characteristics | Values |
|---|---|
| Luggage storage availability | Yes, at all terminals and adjacent Jewel |
| Luggage storage company | Smarte Carte |
| Luggage storage type | Short-term and long-term |
| Luggage storage rates | Depends on the size of the baggage. The cheapest luggage storage costs 6 SGD per day. |
| Luggage storage process | 1. Luggage is weighed. 2. Duration of storage is asked. 3. Passport is scanned. 4. Phone number and email address are provided. |
| Mode of payment | Wise Card, bank card |
| Luggage collection process | No need to wait in the main queue. The QR code is scanned or the reference code is checked. |
| Porter service | Available at all terminals |
| Porter service booking | At least 6 hours before flight departure or arrival |
| Other services | Baggage wrapping, laundry services, stroller rentals |
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What You'll Learn
Baggage storage services
Changi Airport offers baggage storage services to help travellers explore Singapore hands-free. These services are available at all four terminals and adjacent Jewel, where you can leave your suitcases, travel bags, backpacks, and other luggage items.
Smarte Carte operates the baggage storage offices at Changi Airport, with branches in all four terminals. The service is available 24/7 and provides both short-term and long-term storage solutions. The price of luggage storage depends on the size of your baggage, with the cheapest option currently costing 6 SGD per day.
To use the service, you will need to provide your passport for scanning, as well as a phone number and email address. All items stored are subject to inspection, and certain items, such as flammable liquids, perishable goods, and valuable items, are typically not allowed.
In addition to baggage storage, Smarte Carte also offers a porter service to help you move your baggage when arriving or departing from the airport. This service must be booked at least six hours in advance and can assist with up to 20 items.
Changi Airport also offers a Baggage Delivery Service, where you can drop off your luggage at any Baggage Storage store, and they will deliver it to your hotel or destination. They also provide a baggage wrapping service to protect your luggage from tampering and accidental opening.
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Porter services
Changi Airport offers a porter service to assist travellers with their luggage needs, making their journey through the airport as smooth and hassle-free as possible. The porter service is available at all terminals and can be booked in advance online or by contacting Smarte Carte, the company that provides the service. It is recommended to book at least six hours before your flight's departure or arrival.
The service ensures that your luggage is taken care of from the moment you arrive at the airport until you reach your destination within the premises. For departing passengers, porters will assist with luggage from the vehicle at the kerbside to the check-in counter. A surcharge applies for transfers between terminals. Arriving passengers will be helped with their bags from the baggage claim area to their vehicle.
The porter service can assist with up to 20 items at an affordable price. For those with more than 20 pieces of luggage, personalised pricing and arrangements can be made for bulkier baggage needs.
Changi Airport also offers baggage storage facilities for travellers who want to explore the airport or nearby areas without carrying their luggage. These facilities are located across the airport and are available 24 hours a day, seven days a week.
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Left Baggage counters
Changi Airport has several Left Baggage counters, which are available 24/7 across all four terminals. These counters are operated by Smarte Carte and offer both short-term and long-term storage solutions. The price of luggage storage depends on the size of your baggage, with the cheapest option currently costing 6 SGD per day.
When storing luggage at Changi Airport, you will need to undergo a mandatory bag inspection for security and safety reasons. Certain items, such as flammable liquids, perishable goods, valuable items like jewellery and important documents, and electronic devices, are not allowed in luggage storage. It is recommended to get more information from the baggage storage staff before proceeding.
To store your luggage, you will typically need to queue up at the counter. The staff will then weigh your luggage and ask about the expected storage duration. They will also scan your passport and request a phone number and email address. You can pay the corresponding fee using a Wise Card, which offers a mid-market exchange rate and a low conversion fee.
When collecting your baggage, you can avoid the main queue by proceeding to the right end of the office. You will need to present the QR code provided, and staff will check the reference code against the passport photo stored in their system. You may also need to present your passport. If you do not collect your luggage on time, overdue fees may apply.
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Luggage storage costs
Changi Airport offers luggage storage facilities for travellers who need a short-term solution between hotel check-out and flight check-in or who simply want to explore the airport and terminals without baggage. These facilities are available 24/7 across all four terminals, and advance reservations are typically not required.
Smarte Carte provides both short-term and long-term luggage storage solutions at Changi Airport. While Smarte Carte's pricing information is not readily available, they do offer a porter service that assists with up to 20 items of luggage at an affordable price. For travellers with more than 20 items, Smarte Carte provides personalised pricing and arrangements.
Changi Airport's website also mentions that certain airport lounges may offer left luggage storage within the lounge, allowing travellers to store their luggage without leaving the transit area.
It is important to note that Changi Airport requires a mandatory inspection of all bags or items stored within the airport. Additionally, there are restrictions on certain items, such as flammable liquids, perishable goods, valuable items like jewellery, and important documents.
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$139.99 $175.99
Luggage restrictions
Changi Airport offers several options for leaving your luggage, depending on your needs. Smarte Carte provides luggage storage services and a porter service. Storage is available at all four terminals and Jewel, which is adjacent to Terminal 1. The service is designed for short-term needs, such as layovers, but long-term options are also available.
The Smarte Carte porters will help you transport your luggage from your car to check-in or from the arrival halls to your vehicle. The service can be booked for up to 20 items, with personalised pricing and arrangements available for larger groups. Bookings must be made at least six hours in advance.
Smarte Carte's baggage storage is available 24/7 and can be used on a walk-in basis, although special requests or large groups are advised to contact the provider directly. The service is subject to security and safety restrictions, and certain items may be restricted, such as flammable liquids, perishable goods, valuable items, and electronic items. All items are inspected before storage. The price of luggage storage depends on the size of your baggage, with the cheapest option currently costing 6 SGD per day.
Changi Airport also offers a baggage delivery service, where luggage can be dropped off at any baggage storage store and delivered to your hotel or destination.
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Frequently asked questions
Yes, baggage storage facilities are available at all terminals and adjacent Jewel. Smarte Carte provides both short-term and long-term storage solutions.
The price depends on the size of your baggage. The cheapest luggage storage option costs 6 SGD per day.
You can store your luggage at one of the baggage storage offices in the different terminals. Your luggage will be weighed, and you will be asked for the duration of the expected storage. You will also need to provide a phone number, email address, and passport.
