Roberta Aguirre
Leaving luggage at the airport is a convenient option for travellers who want to explore the city during a long layover or who arrive at the airport early. Many airports offer luggage storage services, with some providing lockers that can be rented for a fee. The cost of storing luggage at an airport varies and is usually based on storage time and item size. Some airports may also charge extra for storing special items such as surfboards or bicycles. It is important to note that there may be restrictions on the types of items that can be stored, and some airports may only allow luggage to be stored for a limited time. Additionally, most airports do not offer refunds or insurance for stored luggage.
| Characteristics | Values |
|---|---|
| Availability | Most airports have luggage storage facilities, especially in Europe. |
| Cost | Varies by airport and service; typically charged based on storage time, item size, and type (e.g., special items like sports equipment may cost extra). |
| Flexibility | Limited flexibility; some items like perishable goods and pets may not be accepted, and special items are subject to space availability. |
| Insurance | Not usually offered by airports; consider insuring valuable items separately or carrying them with you. |
| Refund policy | Airports typically do not offer refunds if plans change. |
| Convenience | Lockers, airport hotels, and airport lounges may provide convenient storage options. |
| Planning | Research storage options in advance, including locations, hours, and costs, to ensure a smooth experience. |
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What You'll Learn
Luggage storage services at airports
On-site Airport Luggage Storage:
Some airports provide designated luggage storage areas within the airport premises. These are usually located in convenient areas for passengers with long layovers or those who need to store their luggage temporarily. The availability and specifics of these services depend on the individual airport. For example, LHR (London Heathrow Airport) offers luggage storage services, and Melbourne Airport has partnered with Smartecarte to provide safe and convenient baggage storage.
Third-Party Luggage Storage Services:
Several companies offer luggage storage services near major airports. These companies often have locations close to the airport, providing an alternative to on-site storage. For instance, Stasher offers luggage storage near Heathrow Airport, with a fixed price per bag per day, regardless of size or weight. They also offer a refund policy and insurance for stored luggage, which airports typically do not provide. Bounce is another company that partners with local businesses to offer secure luggage storage options near airports and other travel hubs. They provide flexible storage durations, convenient booking, and bag protection upon online reservation.
Pricing and Restrictions:
Luggage storage prices at airports are typically calculated based on storage time and the size of the item. Storing special items, such as sports equipment or oversized baggage, may incur additional charges. Airports usually lack flexibility regarding prohibited items, and alimentary products, pets, and trolleys are often not accepted. Third-party providers like Stasher and Bounce may offer more competitive pricing and fewer restrictions on luggage size and weight.
International Layovers:
When travelling internationally, it is important to understand the luggage storage policies of your layover airport. In most cases, international-to-international layovers do not require collecting your bags, and you can leave them in storage until your connecting flight. However, if your connecting flight is booked separately, you may need to retrieve and re-check your luggage.
Luggage Storage Duration:
Luggage storage services cater to various durations, from a few hours to several months. For example, JAL ABC in Japan offers luggage storage for up to 30 days, with the option to extend. LAX Luggage Storage in Los Angeles provides both short-term and long-term storage options, accommodating travellers' needs.
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Cost of storing luggage at airports
The cost of storing luggage at airports varies depending on several factors, including the airport, the storage service, the location, the duration, and the size of the luggage. Here are some examples of the costs associated with storing luggage at different airports:
Seattle-Tacoma International Airport
Seattle-Tacoma International Airport offers luggage storage services through Smarte Carte, located on the arrivals level of Baggage Claim 10. They offer flexible options for storing luggage for a few hours, days, or weeks, and their prices range from $17 to $35 per piece.
JFK International Airport
JFK International Airport in New York City also provides luggage storage options. While there are no self-serve lockers available at the airport, passengers can utilize baggage storage counters or use external luggage storage facilities located near the airport. The prices at JFK range from $4.90 for 24 hours through Bounce to $10 for an extra small bag up to $30 for extra-large bags over 32 inches.
Haneda Airport, Japan
Haneda Airport in Japan offers luggage storage services through JAL ABC, Inc. The service charges are based on the size of the luggage, with medium-sized luggage (up to 160 cm) costing 1,500 JPY and large-sized luggage (up to 240 cm) costing 2,500 JPY. The maximum storage period is 30 days.
Hong Kong International Airport
Hong Kong International Airport charges for luggage storage based on hourly or daily rates, whichever is less. Standard storage rates apply to items weighing up to 30 kg or with total dimensions not exceeding 199 cm. Additional charges will apply for oversized and overweight baggage. Payment is made upon collection, and stored items not claimed after 30 days are considered unclaimed and will be removed.
It is important to note that not all airports offer luggage storage services, and regulations and restrictions on the types of items and storage durations may vary depending on the country and airport. It is recommended to research the specific airport's website or contact them directly to confirm the availability, costs, and any applicable restrictions for luggage storage services.
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Restrictions on items that can be stored
When it comes to storing luggage at the airport, there are restrictions on the items that can be included in your baggage. These restrictions apply to both carry-on luggage and checked baggage, with certain items prohibited from being brought onto an aircraft altogether. Here are the key restrictions to keep in mind:
Liquids
There are typically restrictions on the amount of liquid you can take in your carry-on luggage. These restrictions vary by country and airport, so it's important to check the specific rules for your departure and destination airports. In the UK, for example, you can carry liquids in containers up to 100ml in your hand luggage, while containers over 100ml must be placed in hold baggage. Medically necessary liquids, such as insulin and baby formula, are usually exempt from these restrictions, but you may need to provide proof of their necessity.
Electronic Devices
Electronic devices are generally allowed in both carry-on and checked baggage. However, devices larger than a standard-size laptop, such as full-size video game consoles and DVD players, must be removed from their cases and screened individually. Additionally, powerless electronic devices will not be permitted onboard, as they may be subject to additional security concerns.
Sharp Objects
Sharp objects, such as certain knives, scissors, and razors, are typically banned from being taken into the cabin of the plane, whether in hand luggage or on your person. Safety and straight razors must be checked, while disposable and electric razors are allowed in either carry-on or checked luggage.
Dangerous Goods
Items considered dangerous goods, such as certain batteries, gases, and engines, are subject to strict restrictions. Some dangerous goods may require prior approval from the airline before you travel. It is important to check with your airline and airport regarding specific restrictions on dangerous goods.
Food and Powders
Food items and powders can obstruct images on X-ray machines during security screening. While these items are typically allowed in checked baggage, it is recommended to minimise delays by placing them in your hold luggage instead of carrying them onto the plane. Frozen food items and liquids are generally not permitted in carry-on luggage.
It is important to note that even if an item is generally permitted, airport security staff reserve the right to disallow anything they consider dangerous. It is always advisable to check with your airline and airport regarding specific restrictions and to pack accordingly to facilitate a smooth screening process.
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Insurance for valuable items
When it comes to leaving luggage at the airport, most airports, especially in Europe, offer luggage storage services for a fee. These services typically charge based on storage time and item size, and some airports may also offer lockers for rent. However, it's important to note that airports usually don't provide refunds or insurance for stored luggage.
Now, for insurance related to valuable items at the airport, here are some key considerations:
Travel Insurance
When purchasing travel insurance, look for policies that specifically cover baggage and valuable items. Understand the reimbursement limits for valuables, as standard policies often have relatively low coverage amounts. If you're travelling with expensive items, consider additional coverage to ensure adequate protection. Some companies that offer good insurance plans for valuable items include World Nomads, Allianz, and Travel Guard.
Credit Card Coverage
Your credit card may provide baggage coverage, but this typically only applies when your bags are in transit. It may not cover situations like theft during your trip.
Valuation and Documentation
Before your trip, obtain valuations for items that may not be replaceable, such as jewellery. Take clear photos of your valuable items and email them to yourself as proof in case you need to make an insurance claim.
Keeping Valuables Secure
Whenever possible, keep your most valuable items with you in your hand luggage. Use clothing to provide padding around fragile valuables in your checked baggage, and consider wrapping your checked baggage to prevent pilferage and tampering. Always lock your suitcase securely with a padlock.
Understanding Airline Liability
Airlines must cover up to a certain amount per passenger for lost or damaged baggage, but they often exclude valuable items from this liability. Review the airline's terms and conditions and consider purchasing additional insurance for checked bags if necessary.
Claim Process
Familiarise yourself with the insurance claim process in advance. In the event of damage or loss, take pictures as evidence and follow the directions provided by your insurer. Provide all necessary supporting documentation, including pictures, receipts, and reports. If your claim is denied, review the reason and consider the insurer's appeals process.
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Alternatives to airport luggage storage
Leaving luggage at the airport is often an expensive option, and there are usually limitations on the size and type of items that can be stored. Airports also rarely offer refunds or insurance policies. So, what are the alternatives?
Firstly, there are several Airbnb-style platforms that provide luggage storage, such as LuggageHero, Stasher, Radical Storage, and StoreMe. These companies offer flexibility, convenience, and, in some cases, insurance for your belongings. For example, Stasher has storage locations near airports, train stations, and local shops, and Radical Storage has over 7,000 locations worldwide.
Secondly, if you are staying at a hotel, it may be possible to store your luggage there, either before check-in or after check-out. This is a convenient option if you want to explore the city before your room is ready, or if you have a late departure and want to make the most of your last day.
Thirdly, some airports have lockers that you can rent, although these may not be available in all locations. Lockers are typically found in large European cities such as London, Paris, Amsterdam, and Frankfurt.
Finally, if you are staying near the airport, you could consider renting a room for a short period to store your luggage. This option may be cheaper than airport storage, but you would need to factor in the cost and time of travelling to and from the airport.
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Frequently asked questions
Yes, most airports have luggage storage facilities, especially in Europe.
The cost varies depending on the airport and the storage service. Most airports charge based on storage time and item size.
Yes, there may be restrictions on the types of items you can store and for how long. For example, some airports may not accept perishable items or pets.
Yes, airport hotels often provide baggage storage services for guests and non-guests.
It is recommended to insure any valuable items you store, such as electronics or jewellery. Many storage services offer optional insurance for an additional fee.
