
Waymo is an autonomous ride-hailing service that operates in parts of San Francisco, Phoenix, and Los Angeles. While Waymo vehicles can be used to get to and from Phoenix Sky Harbor International Airport, they are not yet authorized to travel to San Francisco International Airport (SFO) or LAX. Waymo vehicles are also not yet authorized to drive on freeways, which can make the journey longer. However, Waymo rides to the airport are generally considered to be cheaper than other ride-hailing services like Uber and Lyft.
| Characteristics | Values |
|---|---|
| Waymo ride-hailing service availability at airports | Currently available at Phoenix Sky Harbor International Airport |
| Not available at San Francisco International Airport (SFO) and Los Angeles International Airport (LAX) | |
| Waymo ride-hailing service advantages | Cheaper than Uber and Lyft |
| No tipping | |
| Does not cancel trips | |
| Control over temperature and music | |
| Safer than human drivers | |
| Faster than human drivers | |
| No need for small talk with the driver | |
| Waymo ride-hailing service disadvantages | Longer travel time due to avoidance of freeways and inefficient routes |
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What You'll Learn

Waymo vehicles are not authorised to go on freeways
Waymo is an autonomous ride-hailing service that operates in parts of San Francisco, Phoenix, Los Angeles, and Austin. While Waymo vehicles can be used to get to and from airports, they are not authorised to go on freeways.
In Phoenix, Waymo's territory encompasses 225 square miles, and users can hail rides from one end of the service area to the other. However, the robotaxis only take surface streets, which can make trips significantly longer than they would be if taking the freeway. For example, one user reported that a trip from north Phoenix to the suburb of Chandler took about 30 minutes, whereas the same trip would take 15-20 minutes on the freeway.
Waymo has also not yet fully opened ride-hailing services to the public in San Francisco, although it has accumulated a waitlist of about 200,000 people. While Waymo has state approval to expand the use of its driverless taxis outside of San Francisco, caution and permitting are keeping it off freeways and away from San Francisco International Airport for now.
In Los Angeles, Waymo is gradually scaling its freeway operations with its safety framework at its foundation. However, as of 2024, the company does not offer service to LAX.
In summary, while Waymo can be used to get to and from airports in some cities, its vehicles are not authorised to go on freeways, which can make trips longer than they would be with a different mode of transportation.
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Waymo ride-hailing is available at Phoenix Sky Harbor International Airport
Waymo ride-hailing is now available at Phoenix Sky Harbor International Airport, marking a significant step forward in the city's commitment to innovation and technological advancements. Phoenix Mayor Kate Gallego praised the development, highlighting the city's leadership in autonomous vehicle technology, science, and safety.
Waymo's presence at the airport offers several benefits to travellers. Firstly, it provides a convenient and cost-effective transportation option, with users reporting savings of up to 30-40% compared to ride-sharing services like Uber and Lyft. Waymo also ensures a stress-free experience, eliminating the uncertainty of trip cancellations and high demand airport fees.
The service is accessible through the Waymo One app, allowing users to choose their destination and be picked up or dropped off at the airport. Waymo's autonomous vehicles are equipped with advanced safety features, including exterior and interior cameras, sensors, and multiple layers of security to prevent unauthorized access to the driving system.
Currently, Waymo's territory in Phoenix encompasses 225 square miles, and users can hail rides across this area. The service is operational 24 hours a day, seven days a week, providing flexibility and reliability for travellers. Waymo's partnership with the City of Phoenix demonstrates a mutual dedication to embracing new technologies and enhancing the travel experience for residents and visitors alike.
Waymo's expansion into Phoenix Sky Harbor International Airport is a testament to the city's forward-thinking approach, paving the way for the future of travel and autonomous transportation.
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Waymo ride-hailing is not available at San Francisco International Airport
Waymo is a ride-hailing service that uses autonomous vehicles to transport passengers. The service is currently available in parts of San Francisco, Phoenix, and Los Angeles. In Austin, Waymo One is available on Uber.
While Waymo's approved service area in San Francisco appears to include San Francisco International Airport (SFO), the company does not currently offer ride-hailing services to or from the airport. Waymo spokesperson Julia Ilina has stated that the company has "no immediate plans to expand our commercial service into the San Francisco Peninsula." Ilina also emphasized that Waymo will take a "careful and incremental approach" to expansion, working closely with city officials and communities before opening any new services to the public.
This cautious approach to expansion is further supported by Billy Riggs, a University of San Francisco professor who studies autonomous vehicles. Riggs notes that Waymo advances its technology in a controlled manner, ensuring that it does not exceed the operational conditions it can confidently manage.
As a result of these factors, Waymo ride-hailing is not available at San Francisco International Airport. Passengers wishing to use Waymo's services must currently travel to locations outside the airport, such as Union Square or the Serramonte Center in San Francisco, or Burlingame, South San Francisco, San Bruno, Millbrae, and Daly City in the surrounding area.
In contrast, Waymo has successfully expanded its services to Phoenix Sky Harbor International Airport (PHX), becoming the first airport in the country to offer autonomous vehicle rides to passengers. Trusted Testers in Phoenix can access Waymo's fully electric Jaguar I-PACE vehicles 24 hours a day, seven days a week, with an autonomous specialist in the driver's seat. While pickups and drop-offs occur at the 44th Street PHX Sky Train Station, passengers can then take the free PHX Sky Train directly to the airport terminals.
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Waymo ride-sharing is 30-40% cheaper than Uber
Waymo is an autonomous ride-sharing service that operates in parts of San Francisco, Phoenix, and Los Angeles. In Austin, Waymo is available only on Uber. The service is gradually being expanded to Silicon Valley and parts of the Peninsula.
Waymo's ride-sharing service does not currently offer rides to airports. In San Francisco, the service does not offer rides to SFO, and in Los Angeles, it does not offer rides to LAX.
Despite Waymo's ride-sharing service being more expensive than competitors Uber and Lyft, it is still popular among customers. According to a report by Obi, a ride-hailing data aggregator, Waymo's rides cost, on average, 30 to 40 percent more than Uber and Lyft. This increase is more pronounced at peak hours, where Waymo is approximately $11 more expensive than Lyft and almost $9.50 pricier than Uber.
The higher prices of Waymo's ride-sharing service can be attributed to its pricing model, which is counterintuitive to traditional ride-sharing services. Waymo's pricing strategy makes shorter rides more expensive and longer rides cheaper. For example, for rides under 1.4 km, Waymo charges roughly $26 per kilometer, which is 31.12% higher than Uber and 41.48% higher than Lyft. However, as the ride distance increases, the price difference decreases. For rides between 4.3 km and 9.3 km, Waymo charges $3.50 per km, compared to $2.90 for Uber and $2.60 for Lyft.
Despite the higher prices, Waymo's customers do not seem discouraged. This could be due to several reasons. Firstly, Waymo's autonomous nature appeals to customers who prefer the novelty and excitement of riding in a driverless vehicle. Secondly, Waymo's service provides a sense of comfort and privacy, allowing riders to "live in a little bubble" during their commute. Lastly, Waymo's commitment to safety and sustainability, along with its smooth and intuitive interface, enhances the overall riding experience.
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Waymo ride-sharing is safer than Uber
Waymo is an autonomous ride-sharing service that operates in parts of San Francisco, Phoenix, Los Angeles, and Austin. The service is available 24 hours a day, 7 days a week, and up to four passengers can ride at a time.
Waymo's commitment to safety is evident in several ways. Firstly, their vehicles are equipped with exterior cameras and sensors that enable the Waymo Driver to navigate the road safely and improve its ability over time. The interior cameras ensure that rides go smoothly. Waymo vehicles can identify details like pedestrians and stop signs up to 500 meters away, and their behaviour on the road is consistently safe, courteous, and reliable.
Waymo also prioritises protection against hacking with multiple layers of security to prevent unauthorized access to their autonomous driving system. Steering, braking, and controllers are isolated from outside communication, and all cellular connections are encrypted.
In addition to safety, Waymo offers convenience and sustainability. Users can track their ride and route on the passenger screen and feel assured that their ride will be smooth and stress-free.
When compared to Uber, a majority of respondents (about 70%) preferred the experience of Waymo due to its safety, convenience, and lack of tipping. While Waymo rides are more expensive, with an average price of $20.43 compared to Uber's $15.58, many users are still willing to pay the extra cost for the benefits offered by Waymo.
Therefore, it is clear that Waymo ride-sharing is safer than Uber, offering advanced safety features, a stress-free experience, and a strong commitment to protecting user data.
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Frequently asked questions
Yes, you can use Waymo to get to Phoenix Sky Harbor International Airport. However, Waymo does not currently offer service to San Francisco International Airport (SFO) or LAX.
The cost of a Waymo ride to the airport depends on the distance travelled. One user reported a 17-mile trip to the airport costing $22, while another user reported a $4 base fare saving when using Waymo instead of Uber or Lyft.
The time taken to reach the airport with Waymo depends on the origin of the trip. While one user reported that Waymo took 30 minutes to get to the airport from Tempe, another user claimed that Waymo took longer than Uber as it did not always take the most efficient route.
No, Waymo currently only offers rides to Phoenix Sky Harbor International Airport.
To use Waymo to get to the airport, download the Waymo One app, create an account, and choose your destination. Waymo will pick you up and drop you off at your selected location.



















