Owais Crawford
Boston Logan International Airport (BOS) has designated pickup and drop-off areas for rideshare apps like Uber. The pickup location depends on the terminal and type of ride requested. For instance, pickups from Terminals A, C, and E occur in the airport's Central Parking garage, while pickups from Terminal B occur in the airport's Terminal B Garage on the departures level. Uber is available 24/7 at Boston Logan International Airport, and you can schedule a ride in advance. However, there are unique rules and regulations for pickups and drop-offs at the airport, and violations for picking up or dropping off outside the designated areas can result in fines.
| Characteristics | Values |
|---|---|
| Service Animals Allowed | Yes |
| Pets Allowed | Yes, with Uber Pet option or driver's discretion |
| Multiple Stops Allowed | Yes |
| Availability | 24/7 |
| Pickup Location | Massport-approved Accessible Ride App Pick Up area, curbside for accessibility accommodations |
| Pickup Time | Within 2 minutes for UberX, Uber Comfort, and UberXL; within 5 minutes for Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV |
| Wait Time Fees | Applicable after the grace period |
| Reservation | Available up to 90 days in advance |
| Cost | Depends on the type of ride, length and duration of the trip, tolls, city fees, and current demand |
| Payment Methods | Credit cards |
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What You'll Learn
Uber Pet option for pets
Uber is available for pickups and drop-offs at Boston Logan International Airport (BOS). The pickup location depends on the terminal and type of ride requested. For instance, pickups from Terminals A, C, and E occur in the Central Parking garage, while pickups from Terminal B occur in the Terminal B Garage on the departures level.
When travelling with pets, it is recommended that you select the Uber Pet option when choosing your ride. Uber Pet is a pet-friendly ride option that allows riders to be matched with driver-partners who are comfortable transporting pets in their vehicles. Uber Pet is also available with Uber Reserve rides, which can be reserved up to 90 days in advance.
With Uber Pet, you can bring one small pet, such as a dog or a cat, on your ride. It is up to the driver's discretion whether any additional pets are allowed. To ensure a pleasant ride for everyone, Uber recommends that pets are kept calm and well-behaved, restrained with a leash or harness, or placed in a carrier or crate. Bringing a pet pad, blanket, or towel to cover the seat can also help keep the vehicle clean and reduce the risk of damage.
It is important to note that Uber Pet rides are specifically designed for non-service pets. Service animals are always allowed to accompany riders at no additional cost, and Uber drivers may not refuse a trip due to the presence of a service animal.
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Curbside pickups for accessibility accommodation
Yes, Uber pickups are available at Boston Logan International Airport (BOS). However, there are specific rules and regulations for pickups at this airport. All pickups from Terminals A, C, and E occur in the Central Parking garage, while pickups from Terminal B take place in the Terminal B Garage on the departures level.
To request a curbside pickup for accessibility accommodation, open the Uber app and follow these steps:
- Type or use voice-to-text to enter "Accessible Ride App Pick Up" and your terminal name (e.g., "Accessible Ride App Pick Up Terminal C").
- Select "Boston Logan International Airport (BOS)" as your destination.
- Choose the option for "Accessibility" under the list of Popular Airlines.
- You will be directed to the Massport-approved Accessible Ride App Pick Up area.
Curbside pickups can offer improved accessibility for individuals with certain disabilities or conditions. During the COVID-19 pandemic, many individuals with mobility or vision problems, autism, or ADHD found curbside pickup to be a helpful alternative to in-store shopping. It allowed them to avoid sensory overload, navigate crowded spaces, and reduce the risk of infection.
However, it is important to note that curbside pickup requires access to transportation and a stable internet connection, which may not be available to all individuals with disabilities. Additionally, some people with autism or ADHD may enjoy the in-store shopping experience and find delivery services boring or limiting in terms of spontaneity.
The expansion of curbside pickup services has highlighted the need for businesses to ensure their websites and apps are accessible to all customers. This includes individuals with disabilities that affect how they interact with digital platforms. By providing accessible online ordering systems, businesses can better serve their customers and avoid potential complaints or legal issues.
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Pickup locations depend on ride type and airport size
Yes, Uber can pick you up from Boston Logan International Airport (BOS). The pickup location depends on the type of ride you request and the size of the airport.
For Terminals A, C, and E arrivals, follow signs to Central Parking/Ride App Pickups to reach the BOS pickup locations. All pickups from these terminals occur in the airport's Central Parking garage. To reach the Central Parking Garage pickup locations, head upstairs to the elevated pedestrian walkways and continue to follow the signs for Central Parking/Rideshare App Pickups at Boston Logan Airport.
For Terminal B arrivals, follow the signs to the Terminal B Garage/Ride App to reach the BOS. All pickups from Terminal B occur in the airport's Terminal B Garage on the departures level.
If you need to be picked up from the curb due to accessibility needs, you can unlock Massport-approved curbside pickups by typing or using voice-to-text "Accessible Ride App Pick Up" and the terminal name in your app. You can also call or message your driver to request an accessible pickup.
The Uber vehicle decal (trade dress) must always be displayed on the front and rear passenger windshields facing outward.
The cost of an Uber trip from BOS Airport depends on factors such as the type of ride, the estimated length and duration of the trip, tolls, city fees, and current demand for rides.
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Uber Reserve for scheduling rides
Yes, Uber can pick you up from Boston Logan International Airport (BOS). To minimise wait times and avoid taxi stand lines, you can reserve a trip for when you land.
Uber Reserve allows you to request a ride up to 90 days in advance. This feature is available in select cities and airports. You can schedule a ride to and from the airport, so you have one less thing to worry about.
To schedule a ride in advance, enter your destination in the "Where to?" field in the app. Then, swipe through vehicle options and tap one to select it for your ride. Tap the clock icon next to the "Choose" button and set the date and time for your pickup. Tap "Set pickup time" and confirm your pickup location.
Uber will notify you if you are not connected with a driver, which is rare. Dynamic pricing may be in effect at the time of your ride, and you will be notified of any price changes.
Cancellation fees for Uber Reserve are higher than on-demand rides, and you may be charged depending on the circumstances and location. You can cancel your request at any point before being matched with a driver without charge.
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Uber Black for luxury vehicles
Yes, Uber offers pickups from Boston Logan International Airport (BOS). The pickup location depends on the terminal. For Terminals A, C, and E, pickups occur in the airport's Central Parking garage. For Terminal B, pickups occur in the airport's Terminal B Garage on the departures level.
Uber Black is a premium car service that offers a luxury ride experience with high-end vehicles and top-rated drivers. It is available at Boston Logan International Airport as a business service for business customers. Uber Business Black combines the luxury and professionalism of traditional black car services with the flexibility and ease of Uber. Riders benefit from perks such as extended wait times for airport pickups, on-time pickup protection, and 24/7 post-trip support for up to 72 hours.
Uber Black provides upfront pricing and estimated fares before requesting, which is uncommon among traditional chauffeur services. Luggage space is not guaranteed and depends on the number of passengers and the type of vehicle. Uber recommends contacting the driver through the app after matching to confirm space.
To request an Uber Business Black ride, open the Uber app and request it from your business profile. If you are unsure whether your company has an Uber for Business account, select "Find my org" in the app. If you already scheduled your ride, the app will provide step-by-step directions to meet your driver outside.
Uber is available 24/7 at Boston Logan International Airport.
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Frequently asked questions
Yes, you can request a ride to Boston Logan International Airport (BOS) through the Uber app.
The pickup location depends on the terminal. Pickups from Terminals A, C, and E occur in the airport's Central Parking Garage, while pickups from Terminal B occur in the airport's Terminal B Garage on the departures level.
Yes, with Uber Reserve, you can schedule a ride in advance, up to 90 days in advance.
Service animals are allowed, and drivers may not refuse a ride because of their presence. For pets, it is recommended to select the Uber Pet option when booking your ride.
Open the Uber app and select "Boston Logan International Airport (BOS)" as your destination. Then, select "Accessibility" and your terminal. You can also specify any additional needs, such as a curbside pickup, in the app.
