Jazmin Li
Maui has three airports: Kahului, Hana, and Kapalua. Uber is available for pick-up at Kahului Airport (OGG) and Hana Airport (HNM). However, there are varying policies regarding airport pickups depending on the Uber product driver-partners use. UberX drivers, for example, are not allowed to pick up passengers at any Maui airport, but drop-offs are allowed. Uber rides can be requested 24/7, and the app provides upfront pricing, in-app safety features, and access to customer support.
| Characteristics | Values |
|---|---|
| Uber pickup availability at Maui Airport | Uber is available for pickup at Kahului Airport (OGG) and Maui Airport (JHM) |
| Uber products available for pickup | Varies by product and airport; uberX is not available for pickup at Maui airports, but drop-offs are allowed |
| Luggage capacity | Varies by ride type; UberX can usually hold 2 suitcases, UberXL can hold 3 |
| Car seats | Available for small children as required by law |
| Pets | Allowed if driver permits; Uber Pet option recommended |
| Pickup locations | Vary by terminal; follow signs to designated rideshare zones |
| Price | Depends on ride type, trip length, tolls, city fees, demand, etc.; no flat rate |
| Wait times | Vary by demand, traffic, ride type, etc. |
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What You'll Learn
Uber Pet option for pets
Uber is available for pick-up and drop-off at Maui Airport (OGG). To get picked up from the airport, you can get directions about the Kahului Airport pickup points directly in the app. You will be assigned an OGG pickup location, which may not always be at your nearest exit. You can also look for signs that point to designated airport rideshare zones.
If you are travelling with a pet, it is recommended that you select the Uber Pet option when choosing your ride. Uber Pet is a pet-friendly ride option for riders who want to be matched with driver-partners who are comfortable transporting pets in their vehicles. With Uber Pet, you can bring one dog or cat on your Uber ride. You can request an Uber Pet trip by scrolling through the vehicle options at the bottom of your screen.
Uber Pet trips will cost more than other vehicle options, and drivers will be compensated for the additional service. If your pet leaves waste, excessive hair, or damages the vehicle, you may be charged a cleaning fee. To avoid this, Uber recommends that you have your pet restrained with a leash or harness, or placed in a crate or carrier. You can also bring a blanket or towel to cover the seat and reduce the risk of damage or mess.
Please note that Uber Pet rides are specifically designed for non-service pets. Service animals are always allowed to accompany riders at no additional cost, per Uber's service animal policy.
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Safety features and policies
Maui's main airport is Kahului Airport (OGG), a small, renovated, partially open-air terminal building with one long concourse. The airport features a decent selection of eateries and shops throughout the terminal, most of which close by 10:00 pm.
The airport has implemented several safety measures and policies to ensure the security of its passengers and staff. Here are some of the key features:
- The Transportation Security Administration (TSA) has announced the implementation of its REAL ID enforcement measures at TSA checkpoints nationwide. This includes enhanced identification requirements for passengers.
- The airport provides free WiFi for passengers, with the option to pay for faster connections. This allows travellers to stay connected and access important information during their journey.
- In the event of lost items, Uber has a process in place to help recover possessions. Passengers can follow the outlined steps to inform their driver and the Uber team will assist in the recovery process.
- For those sleeping in the airport, it is recommended to be aware of personal safety. Knowing the location of the security office and looking for video cameras in sleeping areas can help ensure security.
- The airport recommends that passengers arrive early for their flights and follow the recommended arrival and boarding times provided by their airline or travel agency.
- Maui has strict rules regarding the export of uninspected plants and animals. A declaration form is required for each person arriving, and luggage must undergo a pre-flight screening for fruits and plants.
- The airport provides clear directions for Kahului Airport pickup points directly in the Uber app. It instructs passengers to verify their ride before entering the vehicle and contact the driver through the app if they encounter any issues.
- Uber also provides information about luggage capacity and safety policies regarding car seats for small children. Service animals are allowed, and specific options are available for those travelling with pets.
- The airport provides a range of accommodation options for travellers, including high-end resorts, hotels, bed and breakfasts, and rentals. It is recommended to reserve a rental car in advance for a more convenient experience.
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Maui airport pickup points
Rideshare services like Uber are available at Maui's Kahului Airport (OGG). Uber drivers will usually take you to the standard passenger drop-off area (departures/ticketing) based on your selected terminal and/or airline. However, you can request a different location or specific door.
When using Uber at Kahului Airport, you'll get directions about pickup points directly in the app. Pickup locations may vary by terminal, and rideshare pickup signs may be available. You'll be assigned an OGG pickup location specified by the app, which may not always be at your nearest exit. It's important to verify your ride before getting in by checking the driver's name, license plate, and car color, all of which will be displayed in the app.
If you're using Uber to get to the airport, it's recommended that you enter your flight number for the highest degree of accuracy. Additionally, Uber provides an option to request multiple stops during your ride.
Other rideshare services available at Kahului Airport include SpeediShuttle and holoholo. SpeediShuttle offers shared rides and private transportation to various destinations across Maui. They suggest reserving your Maui airport transportation in advance. Similarly, holoholo provides rides across the island to hotels, tourist attractions, restaurants, and private residences. They offer pre-scheduled rides, which can be booked up to a year in advance.
For those seeking a more luxurious experience, Exclusive Limo Maui provides premium limo services for airport transfers.
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Uber ride cost estimates
Uber is available at Maui's Kahului Airport (OGG) and Kapalua-West Maui Airport (JHM). The ride-sharing company offers various services at Maui Airport, although availability may differ in certain areas of the island. Uber WAV, for instance, which offers wheelchair-accessible rides, can be found in Lahaina but may not be available at Kahului Airport.
Most economy services are available throughout the island. Uber X is the standard sedan for up to four passengers, Uber Comfort provides newer cars with extra legroom, and Uber XL and XXL accommodate groups of up to six passengers or those with multiple pieces of luggage. Premium services are also available in some parts of the island. Uber Black and Uber SUV offer luxury rides with professional drivers for between four and six people.
The Uber Pet option is available for those travelling with animals. Service animals are allowed and drivers may not refuse a trip because of their presence. For pets, it is recommended that you select the Uber Pet option when choosing your ride. However, it is ultimately up to the driver's discretion.
The cost of an Uber trip to or from Maui Airport depends on factors such as the type of ride, the estimated length and duration of the trip, tolls, city fees, and current demand for rides. You can get an estimate of the price before you request a ride by entering your pickup spot and destination. You will then see the actual price in the app once you have requested the ride. If you reserve a ride, you will be shown the price upfront and this will be the price you pay unless there are changes to the route, duration or distance.
There may be a long wait for an Uber at Maui Airport and availability may be limited during peak hours, especially for long-distance routes. The meeting point for Uber is not fixed, so you will need to check the app for details of where to meet your driver once your ride is confirmed.
As an alternative to Uber, you can head to the taxi rank at the airport, which operates 24/7. Fares are not fixed and may depend on factors such as distance, the number of passengers and luggage. It is recommended that you agree on the total fare with the driver before getting in the taxi to avoid being overcharged.
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UberX, Uber Comfort, and UberXL wait times
Uber is available at Maui Airport, officially known as Kahului Airport (OGG). Uber services available at the airport include UberX, Uber Comfort, and UberXL.
UberX is the standard sedan option for up to four passengers. UberX rides can usually hold two suitcases, and you can request a ride on-demand at any time and on any day. Uber Comfort provides newer cars with extra legroom, while UberXL offers rides for groups of up to six passengers or with multiple pieces of luggage and can usually hold three suitcases.
To avoid wait time fees for UberX, Uber Comfort, and UberXL rides, meet your driver within two minutes of their arrival. The pickup location for these ride options may vary by terminal, and the location specified by the app may not always be at the nearest exit. You can find your driver's name, license plate, and car color in the app, and you can contact them through the app if you can't find them.
The cost of your trip will depend on factors such as the type of ride, the estimated length and duration of the trip, tolls, city fees, and current demand. You can get an estimate of the price before requesting a ride by entering your pickup spot and destination. Once you request a ride, the actual price will be shown in the app, and it may be adjusted at the end of the trip if surcharges or tolls differ from the estimated price. Uber applies surge pricing during periods of high demand, which can significantly increase the final fare.
Uber is available 24/7, but there may be longer driver arrival times for early-morning or late-night flights. Reserving your ride in advance is recommended to ensure that you have a ride to the airport.
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Frequently asked questions
Yes, Uber is available at Maui Airport, also known as Kahului Airport (OGG). UberX is available at the airport, and you can request a ride 24/7.
The cost of an Uber trip to or from Maui Airport depends on factors such as the type of ride, the duration of the trip, tolls, city fees, and demand. You can get an estimated price before requesting a ride by entering your pickup spot and destination.
You will get directions about Maui Airport pickup points in the Uber app. Pickup locations may vary by terminal, and rideshare pickup signs may be available. You can also look for signs pointing to designated airport rideshare zones.
Service animals are allowed in Ubers from Maui Airport, and drivers may not refuse a ride because of the presence of one. For pets, it is recommended that you select the Uber Pet option when choosing your ride. Otherwise, it is up to the driver's discretion.
