Lois Larson
Yes, you can take an Uber from Boston Logan International Airport (BOS). The pickup location depends on the terminal you arrive at. For Terminal A, pickups occur in the Central Parking Garage, while Terminal B pickups take place in the Terminal B Garage on the departures level. If you are being picked up from Terminal C or E, your driver will meet you in the Central Parking Garage. You can also request an accessible ride if you have mobility needs. To do this, open the Uber app and select Boston Logan International Airport (BOS) as your destination, then choose Accessibility from the list of popular airlines.
| Characteristics | Values |
|---|---|
| Uber Pickup/Dropoff Available at Logan Airport | Yes |
| Location | Boston Logan International Airport (BOS) |
| Pickup Location | Central Parking Garage for Terminals A, C, and E; Terminal B Garage for Terminal B |
| Dropoff Location | Standard passenger drop-off area (departures/ticketing area) |
| Uber Options | UberX, Uber Comfort, UberXL, Uber Black, Uber Black SUV, Uber Premier, Uber Premier SUV, Uber Pet, Uber Reserve |
| Uber Pet | Yes, but inform the driver in advance |
| Car Seats for Small Children | Not guaranteed, bring your own |
| Multiple Stops | Yes |
| Waiting Time for Pickup | 45 minutes for UberX, Uber Comfort, and UberXL; 60 minutes for Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV |
| Advance Booking | Yes, up to 90 days in advance |
| Ratings | 5.0 stars (based on 75,660-84,183 ratings) |
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What You'll Learn
Pick-up and drop-off locations
Picking up and dropping off passengers at Boston Logan International Airport (BOS) is possible with Uber. The airport has designated areas for ride-app pickups and drop-offs.
Passengers should follow the signs for Ride App/Uber/Lyft from the terminals, and drivers will be directed to the closest accessible terminal pickup location. Pickups from Terminals A, C, and E occur in the airport's Central Parking Garage, while pickups from Terminal B occur in the Terminal B Garage on the departures level.
Passengers with accessibility needs can be picked up or dropped off at the curb of the terminal at any time. They can also choose to be picked up or dropped off in the Central Parking Garage or at the Terminal B Parking Garage. There is signage identifying the accessible pickup locations on each terminal curb.
For those requesting a ride, it is recommended to do so after collecting your luggage from baggage claim. When confirming your trip, you can select "Boston Logan International Airport (BOS)" as the destination and then select "Accessibility" if required. The cost of an Uber trip to or from the airport depends on factors such as the type of ride, the length and duration of the trip, tolls, city fees, and current demand.
Drivers are directed to the closest accessible terminal pickup location, which is typically the Departures (upper) curbside. It usually takes around 7 to 9 minutes for a driver to reach the pickup location after a ride is requested.
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Uber app instructions
Yes, you can use the Uber app to get a ride to and from Boston Logan International Airport (BOS). Here are some detailed instructions on how to use the Uber app for your ride to and from the airport:
Requesting an Uber Ride to Boston Logan International Airport
- Open the Uber app on your device.
- Input your destination by selecting "Boston Logan International Airport (BOS)".
- If you have any accessibility needs, select "Accessibility" from the list of popular airlines, then select your terminal.
- Choose your preferred ride option, such as UberX, Uber Comfort, or UberXL, and confirm your pickup location.
- Request your ride.
- You will be provided with an estimated price and the expected arrival time of your driver.
- Once your driver arrives, confirm that it is your Uber ride before entering the vehicle.
Requesting an Uber Ride from Boston Logan International Airport
- After retrieving your luggage, open the Uber app and select "Boston Logan International Airport (BOS)" as your pickup location.
- If you have any accessibility needs, select "Accessibility" and your terminal. Otherwise, follow the signs for Ride App/Uber to the designated pickup areas for each terminal.
- Choose your preferred ride option.
- Confirm your destination and request your ride.
- Contact your driver through the app if you have any issues locating them.
- Your driver will take you directly to the standard passenger drop-off area (departures/ticketing) based on your selected terminal and/or airline.
Additional Considerations:
- You can schedule an Uber ride in advance, up to 90 days ahead of time, to minimize wait times.
- If your arrival time changes, Uber can inform your driver of the schedule adjustments.
- The cost of your Uber ride will depend on factors such as the type of ride, the duration of the trip, tolls, city fees, and current demand.
- Service animals are allowed in Uber rides, and drivers cannot refuse a trip because of their presence.
- For pets, it is recommended to select the Uber Pet option or message your driver in advance to ensure they are comfortable with accommodating your pet.
- If you require a car seat for a small child, you may need to provide your own as drivers cannot guarantee the availability of car seats.
By following these instructions, you can conveniently use the Uber app for your rides to and from Boston Logan International Airport.
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Uber ride options
Uber offers a range of ride options for travellers to and from Logan Airport. The ride options available to you will depend on your city, but they may include UberX, Uber Comfort, UberXL, Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV.
If you are travelling with pets, it is recommended that you select the Uber Pet option when booking your ride. Service animals are allowed on all Uber rides and drivers may not refuse a trip because of the presence of a service animal.
If you are travelling with young children, you may provide your own car seat, but drivers are not guaranteed to have car seats available.
You can request a ride through the Uber app. After opening the app, select "Boston Logan International Airport (BOS)" as your destination. If you have accessibility needs, you can then select "Accessibility" and your terminal. Otherwise, you can simply select your terminal and then your airline. Confirm your pickup location and request your ride. Your driver will be directed to the closest accessible terminal pickup location.
If you are being picked up from Logan Airport, follow the signs for Ride App/Uber/Lyft to the designated pickup areas. All pickups from Terminals A, C, and E occur in the airport's Central Parking Garage, while pickups from Terminal B occur in the airport's Terminal B Garage on the departures level.
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Waiting times
Passengers requesting an Uber at the airport can expect their driver to arrive within 7 to 9 minutes, the time it typically takes for a driver to traverse the airport layout. However, the waiting time for a ride request may vary depending on the time of day and the number of drivers in the lot or nearby. For example, one driver reported that the lot was almost full, yet they still waited 5-10 minutes for a ride request. Another driver reported being first in the queue at the lot and not receiving a request for an hour. Conversely, some drivers report receiving requests within a few minutes of entering the lot.
Passengers can also reduce their waiting time by booking an Uber Reserve ride. With Uber Reserve, passengers can request a ride up to 90 days in advance, and the driver will be informed of any schedule changes. For UberX, Uber Comfort, and UberXL rides, passengers must meet their driver within 45 minutes of their flight's arrival to avoid late fees. For Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV rides, passengers have up to 60 minutes to meet their driver.
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Uber driver cancellations
Yes, you can take an Uber from Logan Airport. Boston Logan International Airport (BOS) has a designated pickup area for ride-sharing services, including Uber.
Uber drivers are independent contractors and can choose to cancel a trip for any reason. However, Uber has a cancellation policy that drivers must adhere to, and failure to comply may result in consequences. Drivers are recommended to go offline when they are unavailable to undertake trips.
Riders and drivers can cancel a trip for any reason, but it is essential to note the cancellation policies for different ride types. Shared Rides can be cancelled by the rider up to 2 minutes after the request is accepted, and by the driver after waiting 2 minutes at the pickup location. For Economy Rides, the rider has up to 2 minutes to cancel after acceptance, and the driver can cancel after 7 minutes (10 minutes for Comfort rides) of waiting. Premium Rides allow the rider to cancel within 5 minutes of acceptance, and the driver can cancel after 15 minutes of waiting.
Uber considers certain cancellation behaviours as a breach of the Services Agreement, which can result in restricted access to the platform. These include refusing to complete a trip due to the rider's destination, the fare applied by dynamic pricing, or any reason that would violate discrimination laws and the conditions of the driver's licence.
While last-minute cancellations can be frustrating, as experienced by some Uber users, drivers may have valid reasons, such as vehicle problems or emergencies.
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