Lois Larson
MacBooks are powerful tools, but they are not without their flaws. In 2019, some MacBook Pro users reported issues with their laptop screens after passing through airport security. While the cause of the issue is unclear, some users suspected physical damage during handling by airport security staff. Additionally, certain models of 15-inch MacBook Pros sold between 2015 and 2017 were recalled by Apple due to a fire safety risk posed by overheating batteries. This issue even led to some airlines banning these models from flights. To address the problem, Apple offered free battery replacements and provided validation certificates for affected customers to use when travelling.
| Characteristics | Values |
|---|---|
| Can MacBook batteries go bad? | Yes, MacBook batteries can go bad and pose a fire safety risk. |
| What are the consequences of a bad MacBook battery? | The battery can swell up, leak, catch fire, or even explode, leading to risks of mild chemical burns or explosive damage. |
| How to check if your MacBook is affected? | Visit the Apple Recall website and enter your serial number. |
| What to do if your MacBook is affected? | Stop using it immediately and take it to an Apple authorized service center for a free battery replacement. |
| How to protect your MacBook while traveling? | Back up your data to an external hard drive and a cloud storage service. Use a carry-on backpack with a dedicated laptop compartment and a neoprene sleeve for extra protection. |
| Can airport security scanners damage MacBooks? | While it is rare, there have been reports of MacBook screens getting damaged after passing through airport security scanners. |
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What You'll Learn
- Some MacBook Pro models are banned from flights due to battery fire risk
- Apple will replace affected MacBook batteries for free
- MacBook screens can malfunction after going through airport security
- Keep your MacBook in a backpack with a dedicated laptop compartment
- Always back up your MacBook data onto an external hard drive before travelling
Some MacBook Pro models are banned from flights due to battery fire risk
In 2019, the US Federal Aviation Administration (FAA) banned certain MacBook Pro models from flights due to faulty batteries that posed a fire risk. The affected models include 15-inch MacBook Pros sold between September 2015 and February 2017. Apple issued a voluntary recall of these models, acknowledging that the batteries inside could overheat and pose a safety risk.
If you own a 15-inch MacBook Pro purchased during the affected period, it is important to check if your device falls under the ban. To do this, you can visit Apple's 15-inch MacBook Pro Battery Recall Program website and enter your laptop's serial number. If your MacBook Pro is affected, Apple will replace the battery free of charge and provide a validation certificate for you to use at the airport. However, this process can take a few weeks, so it is essential to plan ahead if you need to travel with your laptop.
While not all airlines have implemented a blanket ban on MacBook Pros, it is advisable to contact your airline directly to inquire about their specific policies. Some airlines may only ban the affected 15-inch models, while others may prohibit all MacBook Pros from being carried on board. In Europe, the aviation safety watchdog (EASA) has stopped short of a complete ban, but any affected laptops brought on European flights must remain switched off and not be used or charged during the flight.
To avoid potential issues at the airport, it is recommended to travel without your MacBook Pro if possible. If you must bring your laptop, ensure that it is packed in checked luggage that will be stored in the hold rather than in your hand luggage. Additionally, always back up your data to an external hard drive or cloud storage before travelling, in case of any unexpected complications or delays.
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Apple will replace affected MacBook batteries for free
If you purchased a 15-inch MacBook Pro between 2015 and 2017, it may be one of the banned models due to battery issues. To check if your MacBook Pro is affected, visit Apple's Recall website and enter your serial number. If your MacBook is affected, Apple will replace the battery for free, and provide a validation certificate for you to use at the airport.
Apple's one-year limited warranty includes replacement coverage for a defective battery. If you purchased an AppleCare Protection Plan for your Mac laptop and your battery retains less than 80% of its original capacity, Apple will replace the battery at no charge. AppleCare+ also provides coverage for accidental damage from handling, and each incident is subject to a service fee.
If your MacBook is out of warranty, Apple still offers a battery service. Prices and terms may vary. Your battery is designed to retain up to 80% of its original capacity at 1000 complete charge cycles. If you need to charge your battery more and more frequently, it might be time to service it.
Apple offers a battery replacement service for all MacBook, MacBook Air, and MacBook Pro notebooks with built-in batteries. MacBook, MacBook Air, and MacBook Pro computers with built-in batteries should have their batteries replaced only by an Apple Authorized Service Provider or Apple Store, or by an Independent Repair Provider that uses genuine Apple parts.
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MacBook screens can malfunction after going through airport security
It is unclear whether airport security can cause MacBook screens to malfunction. While some users have reported issues with their MacBook screens after going through airport security, others have suggested that it is unlikely that the X-ray machines or security checks caused the problem. In some cases, users have reported similar issues occurring outside of airport settings, indicating that the problem may be unrelated to airport security.
There are a few possible reasons why a MacBook screen may malfunction after going through airport security. One possibility is that the MacBook was jostled or dropped during the security check, causing physical damage to the device. Another possibility is that the MacBook was already experiencing graphics or display issues, and the malfunction was coincidental. Additionally, some users have suggested that the issue could be related to the MacBook's battery or firmware, rather than the screen itself.
To prevent issues with your MacBook at airport security, it is recommended to always back up your data onto an external hard drive and use a carry-on backpack with a dedicated laptop compartment to protect your device from damage. Keeping your MacBook in a neoprene sleeve can also provide an extra layer of protection.
If your MacBook screen malfunctions after going through airport security, there are a few troubleshooting steps you can try. First, try rebooting your device and resetting the SMC and/or NVRAM. If that doesn't work, you can try connecting it to power and performing a hard reset by pressing a specific key combination. If the issue persists, you may need to take your MacBook to an Apple Store or Authorized Service Provider for further diagnosis and repair.
While it is unclear whether airport security can directly cause MacBook screens to malfunction, it is important to take precautions to protect your device and safely troubleshoot any issues that may arise while travelling.
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Keep your MacBook in a backpack with a dedicated laptop compartment
Keeping your MacBook in a backpack with a dedicated laptop compartment is a great way to protect your device while on the move. Here are some tips to ensure your MacBook stays safe and secure:
First, ensure your backpack has a dedicated and padded laptop compartment. This provides rigidity to prevent your MacBook from moving around too much or bending, while still allowing air circulation. The compartment should be relatively snug so that the laptop can't flop around, but not so tight as to put pressure on the device. Some backpacks also offer extra padding for superior protection.
Second, consider using a laptop sleeve for additional protection. A well-padded sleeve can keep your MacBook from getting scratched or banged up. It adds an extra layer of protection and is especially useful if your backpack's laptop compartment doesn't have much padding. Place the sleeved MacBook in the dedicated laptop compartment, ensuring it is centered and secure.
Third, avoid overstuffing your backpack. Overstuffing can put unnecessary pressure on your MacBook and increase the risk of damage. Keep bulky items separate from your MacBook and try to avoid carrying too many items in the same backpack. Organize accessories and smaller items in additional pockets to prevent scratches and maintain order.
Fourth, ensure all zippers and pockets are securely closed, especially in inclement weather, to prevent accidental openings or water damage. If your backpack has adjustable straps, ensure they are snug but not overly tight to avoid putting pressure on the laptop.
Lastly, be mindful when placing or removing your MacBook from the backpack to avoid accidental drops. Regularly inspect your MacBook and backpack for any signs of damage or wear, and always handle your device with care to minimize the risk of impacts or collisions.
By following these steps, you can confidently keep your MacBook in a backpack with a dedicated laptop compartment, ensuring its safety and security during your daily commute or travels.
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Always back up your MacBook data onto an external hard drive before travelling
If you own a MacBook, it is important to always back up your data onto an external hard drive before travelling. This is because there have been instances of MacBooks being damaged during airport security checks. In some cases, MacBook screens have stopped working after going through airport scanners. While this issue is not well-documented, it is better to be safe than sorry.
Additionally, certain models of 15-inch MacBook Pros are banned from flights due to battery issues. These laptops were sold between September 2015 and February 2017 and pose a fire safety risk. Even if your MacBook is not one of the affected models, it is always a good idea to back up your data before travelling in case of unexpected issues or damage.
To check if your MacBook is affected by the battery recall, go to the Apple Recall website and enter your serial number. If your MacBook is affected, Apple will replace the battery for free and provide a validation certificate for you to use at the airport. It is important to do this before you fly to avoid any issues at the airport.
When choosing an external hard drive to back up your data, consider a ruggedised option like the CieMie, which is relatively cheap and resilient. Backing up your data to an external drive ensures that you will still have access to your important files even if your MacBook is damaged or lost during your travels. You can also back up your data to iCloud for added protection.
In summary, always remember to back up your MacBook data onto an external hard drive before travelling to protect your data and ensure peace of mind while you're away from home. By taking this simple precaution, you can focus on enjoying your trip without worrying about the safety of your valuable information.
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Frequently asked questions
A limited number of older generation 15-inch MacBook Pro laptops, sold primarily between September 2015 and February 2017, posed a safety risk. If a battery is compromised, it can swell up, leak, catch fire or even explode.
Apple will replace the battery for you at no cost and provide a validation certificate for you to use at the airport.
Send it back through the airport scanner in the opposite direction.
