Jazmin Li
Istanbul Airport offers a variety of lounges with different amenities and access requirements. While some lounges are exclusive to business or first-class passengers, others are accessible to all travellers, including those flying in economy class. The iGA Lounge, for instance, is accessible to all passengers, regardless of airline or ticket class, for a fee. Similarly, the Istanbul Airport Lounge can be accessed by purchasing a pass online, and it is open to all, regardless of whether they are flying in economy or business class. Additionally, Star Alliance Gold members, including Turkish Airlines Elite and Elite Plus members, can access Turkish Airlines lounges when flying on a same-day Star Alliance flight, even if they are travelling in economy class.
| Characteristics | Values |
|---|---|
| Lounge Name | iGA Lounge, iGA Pop Up Lounge, Turkish Airlines Miles & Smiles Lounge, Turkish Airlines Business Lounge, Turkish Airlines Domestic Lounge |
| Location | International terminal, Mezzanine Level, Gate A6, Gate C1, Gate E1 |
| Access | Pay for access online or at the airport, free for premium class passengers, airline elite status holders, credit card holders, Star Alliance Gold members, Miles&Smiles Elite and Elite Plus members, Turkish Airlines Corporate Club members |
| Amenities | Food, drinks, Wi-Fi, showers, entertainment, children's playground, private suites, prayer rooms, relaxation areas, sleeping facilities, working spaces, library, cinema, meeting rooms, open buffet, newspapers, magazines, TV |
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What You'll Learn
Star Alliance Gold members and Turkish Airlines Elite/Elite Plus members can access lounges
Star Alliance Gold members and Turkish Airlines Elite/Elite Plus members can access the Turkish Airlines lounges at Istanbul Airport. This includes the Turkish Airlines Business Lounge, which can be accessed by passing through passport control and taking the escalators located opposite Gate C1.
The Turkish Airlines lounges offer comfortable seating and relaxation areas, as well as dedicated sleeping facilities, hot and cold drinks, and comfortable shower facilities. The lounges also offer a range of hot and cold food, including authentic Turkish dishes and international cuisine. There are also dedicated work areas, as well as a children's playground, digital newspapers, magazines, and a selection of alcoholic and non-alcoholic beverages.
Star Alliance Gold members and their guests travelling in Economy Class on other Star Alliance member airlines can access the lounges, as long as they are travelling on the same flight. Miles&Smiles Elite and Elite Plus members travelling with their families (spouse and children under 25) can also access the lounges, as long as they are travelling on a same-day Star Alliance flight.
In addition to the Turkish Airlines lounges, Istanbul Airport also offers the iGA Lounges, which are accessible to all passengers, regardless of airline or ticket class, for a fee. These lounges offer similar amenities to the Turkish Airlines lounges, including comfortable surroundings, excellent hygiene, an outdoor terrace, complimentary massages, and a variety of food and drinks.
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Miles & Smiles members can bring family
Miles & Smiles is a loyalty program by Turkish Airlines that allows members to accumulate points in their personal family accounts for trips made by family members. These points can be used to benefit from premium services. Family membership is created upon the request of the primary member. A shared account is created, and all members included in the family membership can view each other's account activities. Family members may transfer unused Miles to the shared account. Such transfers do not affect their membership status. Upon request, members can leave the Family Membership at any time.
Miles&Smiles Elite and Elite Plus members travelling with their families (spouse and children under 25 years of age) can access the Turkish Airlines Miles & Smiles International Lounge. Member spouses and children can only enter the lounge when accompanied by the member passenger. If a member's child is over the age of 25 years, the child is required to pay a fee to use the lounge.
The iGA Lounges at Istanbul Airport are accessible to all passengers, regardless of airline or ticket class, subject to capacity. The iGA International Lounge can accommodate 650 guests in an area of 5,150 m2 on the international departures level. The iGA Domestic Lounge can accommodate 140 guests in an area of 700 m2 and is located on the departures floor.
Istanbul Airport also offers several other lounges with a diverse range of options to suit every traveller's needs and preferences. From the luxurious Turkish Airlines lounges catering to premium passengers and Star Alliance members, to the accessible iGA Lounges open to all.
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iGA Lounge: pay for access
The iGA Lounge at Istanbul Airport is accessible to all passengers, regardless of airline or ticket class, subject to capacity. This includes economy passengers. The lounge can be booked online, and you can access it immediately by scanning a QR code. The passkey is valid for 6 months and can be purchased for up to 6 hours of access.
The iGA Lounge offers a range of amenities, including a food court with a variety of international and Turkish dishes, a smoking area, a billiard table, a safe box for bags, a duty-free store, a children's playground, private suite rooms, shower facilities, a relaxation room, a workspace, a mosque, and ablution areas. There is also complimentary access to computers, and a separate smoking terrace.
The lounge has received mixed reviews, with some praising the amenities and comfort, while others have criticised the food quality and value for money.
It is worth noting that there are alternative options for economy passengers to access lounges at Istanbul Airport. For example, the Turkish Airlines Business Lounge is available to Star Alliance Gold Members travelling in Economy Class on other Star Alliance member airlines.
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Turkish Airlines Domestic Lounge: direct plane access
Turkish Airlines offers a privileged pre-flight experience in its private passenger lounges. The airline's Domestic Lounge at Istanbul Airport is located on the airside of the domestic departures floor in the main concourse. It can be accessed by passengers travelling on domestic flights, who can board the aircraft directly from the lounge using apron buses.
The Domestic Lounge can be accessed through a dedicated security checkpoint. To enter, passengers must scan their boarding pass at an automatic gate. The lounge is essentially one big room with a few different spaces. It offers plenty of seating, a modest food selection, and a small kids' playroom with a play table, a playhouse, a television, and some seating. There are also large coolers with still and sparkling water, and Wi-Fi access through a ticket dispensing machine.
For passengers checking in from Istanbul, accessing the lounge directly after security is a convenient perk. The lounge is also accessible to passengers transiting from the international section. They can reach the lounge by taking an elevator across from Gates G6 and G7 down to the departures floor.
The Turkish Airlines Domestic Lounge is separate from the airline's Business Lounge, which is located on the international departures floor and can be accessed by passengers travelling on international flights. The Business Lounge offers dedicated sleeping facilities, while the Domestic Lounge does not.
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Lounge access rules vary by airline, ticket type, and loyalty program
At the same airport, the Turkish Airlines Business Lounge can be accessed by passengers traveling on international flights. Miles&Smiles Elite and Elite Plus members traveling with their families (spouse and children under 25) can enter the lounge, while children over 25 must pay a fee. Star Alliance Gold members traveling in Economy Class on Star Alliance member airlines can also enter with one guest.
Turkish Airlines also offers a Domestic Lounge, which can be accessed by Elite and Elite Plus members traveling in Economy Class, accompanied by one guest, their spouse, or children. Star Alliance Gold members traveling in Economy Class can enter with one guest. This lounge offers various amenities, including meeting rooms, a playground, digital newspapers and magazines, beverages, rest areas, and an open buffet.
For Star Alliance, access to their lounges or member airline lounges is granted to International First Class customers who present their boarding pass for a flight departing that day or by 5:00 AM the next day, with the lounge displaying the Star Alliance Logo. International Business Class customers have access to Business Class lounges with their boarding pass, but they cannot bring any guests. Star Alliance Gold customers traveling in any class can access member airline lounges with their boarding pass and, if needed, a valid Star Alliance Gold card. They are entitled to bring one eligible guest traveling on the same flight.
Paid Lounge Membership cardholders from United Club or Air Canada Maple Leaf Club can access Star Alliance lounges with their card and a boarding pass for a Star Alliance flight. Additionally, airline employees and those with Industry Discount tickets can access the lounges.
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Frequently asked questions
Yes, international economy passengers can access the iGA Lounge, which is open to all passengers regardless of airline or ticket class, subject to capacity.
The iGA Lounge can be accessed by purchasing a one-day pass.
Yes, Star Alliance Gold members can access Turkish Airlines lounges for free when flying on a same-day Star Alliance flight.
The iGA Lounge offers comfortable features, tasty snacks, Wi-Fi, showers, entertainment, and free food.
