Owais Crawford
The MTA offers various payment methods for its services, including the OMNY card, MetroCard, and contactless credit or debit cards. The OMNY card is a tap-and-go payment option that can be used on subways, buses, and the AirTrain JFK. MetroCards are also accepted on subways and buses, but sales will end on December 31, 2025. Contactless credit or debit cards can be used for tap-and-go payments, offering a flexible way to pay fares without the need for an app or registration. Additionally, the MTA's CharmPass provides weekly and monthly passes for riders in Maryland, with flexible options like the CharmFlex 3-day and 10-day passes. While the MTA provides diverse payment methods, it is important to note that specific services, such as the AirTrain JFK, may have restrictions on using certain MTA payment options.
| Characteristics | Values |
|---|---|
| EasyPay MetroCard | Linked to your credit or debit card and refills automatically as you use it |
| EasyPay Account Service Center | Closed |
| Assistance with EasyPay account | Call 511 |
| OMNY account setup | Visit omny.info or call OMNY customer service at 877-789-6669 |
| EasyPay card expiration | Has an expiration date on the back of the card; a replacement card is sent out about one week prior to expiration |
| EasyPay card shutdown | Unable to use as of April 3, 2024 |
| EasyPay card balance refund | Call 1.877.323.7433 to receive a refund of the remaining balance on the card |
| MDOT MTA services | Offer free transfers across all core services, including CityLink bus, Light Rail, Metro Subway, and LocalLink 63 |
| CharmPass app | Allows purchase and storage of all fare products for MDOT MTA core services, MARC Train, and Commuter Bus |
| Transit Information Contact Center | 410.539.5000 |
| Toll-Free | 1.866.RIDE MTA (1.866.743.3682) |
| TTY | 410.539.3497 |
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What You'll Learn
EasyPay MetroCard Linked to Credit or Debit Card
The EasyPay MetroCard is a payment option for both full-fare and reduced-fare customers. The card is linked to your credit or debit card and refills automatically as you use it. To create an EasyPay account, you must sign up on the EasyPay website or by calling 1-877-323-RIDE (7433) Monday to Friday, 9 am to 5 pm, or on Saturday from 9 am. Once you have signed up, you will receive your EasyPay MetroCard in the mail within three weeks.
Like any MetroCard, EasyPay cards have an expiration date printed on the back of the card. You will automatically receive a replacement card about one week before the expiration date. It is important to note that you must finish your rides before the expiration date. Otherwise, you will need to mail your card in for credit. Your EasyPay account can be tracked 24/7 by logging in to the EasyPay website or by calling the number provided above.
As of April 3, 2024, the EasyPay MetroCard is no longer functional, and users have been refunded the remaining balance on their cards. The EasyPay Account Service Center is now closed, and users are encouraged to transition to OMNY, a tap-and-go payment option. OMNY cards can be set up for automatic replenishment, similar to EasyPay. MetroCard sales will end after December 31, 2025, but cards will continue to be accepted into 2026.
Unfortunately, I could not find specific information on whether the EasyPay MTA can be used for the airport monorail. However, given that the EasyPay MetroCard is no longer functional, it is likely that it cannot be used for the airport monorail.
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Auto-Refill Feature for EasyPay MetroCard
The EasyPay MetroCard is a payment option for both full-fare and reduced-fare customers. The card is linked to your credit or debit card and features an auto-refill function, refilling automatically as you use it. You can combine time (7 or 30 days of unlimited rides) and value on the same MetroCard. Time will always be used first, and value will become available after the time on your card runs out.
To create an EasyPay account, you must sign up on the EasyPay website, after which you will receive your new EasyPay MetroCard by mail in about three weeks. You can track your EasyPay account 24/7 by logging in to the EasyPay website or by calling 1-877-323-RIDE (7433) Monday to Friday, 9 am to 5 pm, and Saturday, 9 am.
Your card is protected against loss or theft as long as you bought it with a credit or debit card at a MetroCard vending machine. If your card is lost or stolen, file a report online by calling 511 and following the prompts to get to the Balance Protection Program. You will need to supply the number of the credit or debit card you used, and your refund will be credited back to that card.
Please note that the EasyPay MetroCard has an expiration date printed on the back of the card. You will automatically receive a replacement card about one week before the expiration date. As of April 2024, the EasyPay MetroCard is no longer available, and users are being transitioned to the OMNY card.
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EasyPay Account Management
The EasyPay MetroCard is a payment option for both full-fare and reduced-fare customers. The card is linked to your credit or debit card and refills automatically as you use it. To create an EasyPay account, sign up on the EasyPay website and you'll receive your new EasyPay MetroCard by mail in about three weeks. Note that EasyPay cards have an expiration date on the back of the card. You’ll automatically receive a replacement card about one week before the expiration date. You can track your EasyPay account 24/7 by logging in to the EasyPay website or by calling 1-877-323-RIDE (7433) Monday to Friday, 9 a.m. to 5 p.m., or Saturday, 9 a.m.
As of April 2024, the EasyPay MetroCard has been shut down. Users have reported being unable to use their cards and have received OMNY cards in the mail. OMNY cards can be set up with automatic replenishment, similar to EasyPay cards. If you had a balance on your EasyPay card, you can call 1.877.323..7433 to receive a refund to your credit card.
If you are referring to the MDOT MTA core services in Maryland, you can use the CharmPass app to purchase fare products for all MDOT MTA core services, including the MARC Train and Commuter Bus products.
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Expiration and Replacement of EasyPay Cards
As of April 2024, the EasyPay MetroCard is no longer in service. The EasyPay Account Service Center is now closed, and the OMNY card has replaced the EasyPay MetroCard. If you had an EasyPay card, you should have received a refund of your remaining balance to your credit card.
Like any MetroCard, EasyPay cards had an expiration date on the back of the card. Cardholders would automatically receive a replacement card about one week before the expiration date. If your card was lost or stolen, you could get a replacement card at any EasyPay Everywhere branch. To do so, you would need to bring your mobile phone, capable of receiving SMS messages, and your ID. If your card was lost or stolen, a new card fee would apply.
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Transition to OMNY for Tap-and-Go Payments
The MTA is transitioning to OMNY tap-and-go payments, which will replace the EasyPay MetroCard system. OMNY offers a more flexible way to pay your subway or bus fare, without the need to sign up or download an app. You can use your contactless credit or debit card, smartphone, wearable device, or OMNY card to make payments. OMNY cards are available at select retail locations and subway stations in New York City and can be purchased for $1, the same price as a MetroCard.
OMNY cards work in the same way as contactless credit or debit cards, with users simply tapping their card on the reader at subway turnstiles, AutoGates, or on buses. The screen will confirm if the tap was successful. OMNY also offers a free OMNY account to track your card balance, set up automatic refills, and access other account functions.
For those who previously used EasyPay, you can transfer your Reduced-Fare balance to an OMNY card at Customer Service Centers in select subway stations or in Lower Manhattan. If you ride Bee-Line or NICE buses, you should continue to use your Reduced-Fare MetroCard until OMNY is available on these services.
The EasyPay Account Service Center closed on July 1, 2025, and users are being refunded their remaining balance. OMNY provides a more modern and convenient way to pay for your fares, with the added benefit of fare capping, where your weekly fares are capped at $34 when you tap the same card or device for every ride.
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