Owais Crawford
The Hop Fastpass Transit Fare Card is a reloadable card that can be used for TriMet, C-TRAN, and the Portland Streetcar. The card can be purchased for $3 at a grocery store or from a Hop card machine at a MAX/WES station. You can also use a credit/debit card, cash, or your phone to pay for TriMet without a Hop card, but the card is necessary to access reduced fares.
| Characteristics | Values |
|---|---|
| Hop card cost | $3 |
| Types of cards | Adult (18-64), Honored Citizen (65+ or Medicare), Youth (7-17, high school/GED) |
| Reduced fares | Honored Citizen and Youth fares are half the price of Adult fares |
| Places to get a Hop card | Grocery stores, Hop card machines at MAX/WES stations |
| Places to load money on the card | myhopcard.com, Hop card machines, grocery stores, transit agency customer service offices |
| Minimum amount to load money on the card | $5 |
| Auto-load option | Available on the Hop website or app |
| Validity of fare | 2.5 hours |
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What You'll Learn
Using a phone or contactless credit card to pay for TriMet
TriMet offers a variety of payment options for its users, including the use of a Hop card, a phone, or a contactless credit/debit card.
If you're looking to pay with your phone, you can use mobile payment systems like Apple Pay, Google Pay, or Samsung Pay. Simply set up the desired payment system on your phone and tap your device on the Hop reader when boarding. Remember to select the payment card you want to use in your mobile wallet before tapping. Your fare will be instantly deducted, and you'll receive a confirmation on the screen along with an audible chime. This payment method offers the convenience of earning passes as you ride, so you don't need to buy passes in advance. To save money, use the same payment card or device each time you tap. Additionally, Apple Watch users should note that Hop recognises an Apple Watch and iPhone as separate payment types, even if they are connected to the same card.
For those who prefer using a contactless credit/debit card, TriMet accepts cards from major providers such as Visa, Mastercard, Discover, and American Express, as long as they have the contactless symbol. The process is similar to paying with your phone: just tap your card on the Hop reader when boarding, and your fare will be deducted seamlessly. You'll receive a confirmation on the screen and an audible chime, indicating that you're ready to go. Similar to mobile payments, you can earn passes as you ride, and there's no need to purchase passes in advance. To optimise your savings, use the same card for each ride.
While the Hop card is not mandatory for using TriMet, it can offer benefits for certain groups. If you qualify for reduced fares, such as seniors, youth, people with disabilities, or active-duty military, the Hop card can provide discounted rates. The card can be purchased at grocery stores or from Hop card machines at MAX/WES stations for $3, and you can load money onto it using various payment methods.
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Reduced fares with a Hop card
A Hop card is not required to use TriMet—you can pay the standard adult fare of $2.80 by tapping your phone or a contactless credit card. However, if you qualify for reduced fares, you can save money with a Hop card. The cost of a new Hop card is $3, and you can get one at most Fred Meyer, Safeway, and New Seasons stores, or using a Hop card machine at the MAX/WES station. Cards can be purchased for adults (18–64), Honored Citizens (65+ or Medicare), or youth (7–17).
Honored Citizen and Youth fares are reduced fares (half the price of Adult fares), so proof of eligibility is required when boarding. If you have a verifiable mental or physical disability, you qualify for the reduced Honored Citizen fare. However, you must apply for and receive a personalized photo ID Hop card before using the reduced fare. Seniors aged 65 or older automatically qualify for the reduced Honored Citizen fare and can purchase an Honored Citizen Hop card at the grocery store. They do not need to apply in advance or get a photo ID card to use the reduced fare.
You can register and load money onto your Hop card at myhopcard.com or using the Hop app. When you register your card, your account balance is protected if you lose your card, and you can set up Auto-Load so you don't run out of fare. You can also load money onto your card at the grocery store or the Hop card machine, using a credit/debit card or cash.
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Where to buy a Hop card
You can get a Hop card at most Fred Meyer, Safeway, and New Seasons grocery stores, or using a Hop card machine at the MAX/WES station. The cards cost $3, and you can choose from Adult (18-64), Honored Citizen (65+ or Medicare), or Youth (7-17) cards. Honored Citizen and Youth fares are reduced fares, so proof of eligibility is required when boarding. You can register and load money onto your card at myhopcard.com or using the Hop app. You can also load money at the grocery store or the Hop card machine, using cash or a credit/debit card.
If you have a disability or qualify for a Honored Citizen card based on income or military status, you must apply for a photo ID Hop card in advance.
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How to load money onto a Hop card
You can load money onto your Hop card in several ways. Firstly, you can register and load money onto your card online at myhopcard.com or using the Hop app. Alternatively, you can load money onto your card in person at most Fred Meyer, Safeway, and New Seasons grocery stores, or using a Hop card machine at a MAX/WES station. You can use a credit/debit card or cash to load money onto your card. A new Hop card costs $3.
If you are loading money onto your card online, log in to your MyAT account and select the card you want to top up. Then, select 'Top up online' and enter the amount you want to add to your card. Confirm your payment details or change them if needed, and select 'Pay now'. If you have registered a bank account, check that there are sufficient funds to cover your top-up. Your top-up will usually be available to use within an hour, but if you need to travel immediately, it is recommended that you top up in person.
You can also set up an auto top-up for your card. Choose the minimum balance that will trigger your top-up and the amount you want to top up by. Set an end date and confirm your payment details, or disable the end date if you would prefer. You can edit your payment details by logging in to your MyAT account, selecting 'View all cards', and then selecting the card you want to change.
If your payment doesn't go through, two more attempts will be made, and you will receive an email each time. After the third failed attempt, the top-up amount will be removed from your card, and the auto top-up will be cancelled.
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Using a virtual Hop card
You can use a virtual Hop card on TriMet, C-TRAN, and the Portland Streetcar. A Hop card is not required to use TriMet—you can pay the $2.80 adult fare by tapping your phone using a credit/debit card in your mobile wallet or contactless credit card. However, you'll need a Hop card if you want to use reduced fares.
To use a virtual Hop card, first download the Hop app and follow the instructions for adding a virtual Hop card to your mobile wallet. You can use the Hop app to manage your account and load money onto your card (or set up Auto-Load). You can also register and load money onto your card at myhopcard.com.
When you board, tap your phone on the green Hop reader. The screen will show a confirmation that you've paid your fare, and you'll hear an audible chime. Your first tap is good for 2.5 hours. If you tap again after 2.5 hours, you'll be charged for a second fare. You'll automatically earn a Day Pass, which means you can ride as much as you want until the end of the service day (3 am) for free. Remember to tap the Hop reader every time you board a bus or train, including when you transfer. You won't necessarily be charged every time you tap, but your tap is your proof of payment.
Only retail Adult, Honored Citizen, and Youth Hop cards (those sold at grocery stores, convenience stores, and pharmacies) can be added as virtual cards. Photo ID Hop cards for people who qualify based on income, disability, or military status, LIFT cards, 1-Year passes, and employer-issued Hop cards cannot be converted into virtual cards yet.
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Frequently asked questions
Yes, you can use your Hop card on TriMet to get to the airport.
Tap your Hop card on the green Hop reader when you board a bus or train. The screen will show a confirmation that you've paid, and you'll hear an audible chime.
You can buy a Hop card at most Fred Meyer, Safeway, and New Seasons stores, or from a Hop card machine at the MAX/WES station. Cards cost $3.
You can load money onto your Hop card at myhopcard.com or using the Hop app. You can also load money at Fred Meyer, Safeway, and New Seasons stores, or at a Hop card machine.
No, you don't need a Hop card to use TriMet. You can pay the $2.80 Adult fare by tapping your phone or contactless credit card. However, you'll need a Hop card to access reduced fares.
