Lois Larson
Qantas offers several ways to upgrade to business class, including Classic Upgrade Rewards, Bid Now Upgrades, and Domestic On Departure Upgrade Rewards. Upgrades can be requested on eligible paid and confirmed tickets on Qantas-operated flights with a Qantas (QF) flight number. Requests can also be made on codeshare flights with a QF flight number operated by another carrier. Platinum One, Platinum, Gold, Qantas Club, and Points Club Plus members can request On Departure Upgrade Rewards within the Qantas App for a one-cabin class upgrade from Economy to Business on Qantas Australian domestic services. Qantas may occasionally restrict upgrades without notice due to unexpected disruptions or special circumstances. Upgrades may become available at the airport or gate due to last-minute cancellations or no-shows, but these are not typically discounted upgrades and can cost thousands of dollars.
| Characteristics | Values |
|---|---|
| Upgrade options | Classic Upgrade Rewards, Bid Now Upgrades, Domestic On Departure Upgrade Rewards |
| Upgrade eligibility | Platinum One, Platinum, Gold, Qantas Club, Points Club Plus members |
| Upgrade request time | Up to 10 hours before departure for international flights and up to 5 hours for domestic flights |
| Upgrade confirmation | Via SMS, email, or at the airport |
| Upgrade cost | Qantas Points, payment card, or cash |
| Upgrade confirmation time | Up to 4 days before departure |
| Upgrade benefits | Dedicated check-in, priority boarding, indulgent touches, refreshed menu, extensive wine list, dedicated cabin, more space, lounge access, friendly cabin crew |
| Upgrade restrictions | Availability, operational requirements, disruptions, route restrictions, special circumstances |
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What You'll Learn
Qantas airport upgrade costs
Qantas offers several ways to upgrade your flight, including Classic Upgrade Rewards, Bid Now Upgrades, and Domestic On-Departure Upgrade Rewards.
Classic Upgrade Rewards can be requested after you have paid for and received confirmation of your ticket on a Qantas flight with a Qantas (QF) flight number. Requests for international flights can be made up to 10 hours before departure, and up to five hours before departure for domestic flights. These upgrades are prioritised over Bid Now Upgrades and other airline upgrades. You can use your Qantas Points to upgrade from Economy to Premium Economy, Economy to Business, Premium Economy to Business, or Business to First.
Bid Now Upgrades can be requested on eligible paid-and-confirmed domestic and international flights operated by Qantas with a Qantas (QF) flight number. You can use cash, Qantas Points, or a combination of both to pay for this upgrade.
Domestic On-Departure Upgrade Rewards can be requested from three hours before your scheduled flight departure until boarding commences. This applies to Qantas flights with a Qantas (QF) flight number, and once you have checked in for your flight.
On-Departure Upgrade Rewards are available to Platinum One, Platinum, Gold, Qantas Club, and Points Club Plus members. These members can request a one-cabin class upgrade from Economy Classic Flight Reward, Discount Economy, Economy, or Flexible Economy to Business Class on Qantas Australian domestic services (QF400 and above).
Upgrades may become available at the last minute due to cancellations, no-shows, or missed connections. Qantas may occasionally restrict upgrades without notice on some routes or under special circumstances.
You can use the Qantas upgrade calculator to discover how many points you'll need to upgrade your flight.
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Upgrade eligibility
Qantas offers several ways to upgrade to Business Class, including Classic Upgrade Rewards, Bid Now Upgrades, and Domestic On-Departure Upgrade Rewards.
Classic Upgrade Rewards can be requested by Qantas Frequent Flyers using Qantas Points. These upgrades are available on eligible paid and confirmed tickets for flights operated by Qantas, with a Qantas (QF) flight number on the ticket. They can also occasionally be requested on codeshare flights with a QF flight number that are operated by another carrier. Requests can be made up to 10 hours before departure for international flights and up to five hours before departure for domestic flights.
Platinum One, Platinum, Gold, Qantas Club, and Points Club Plus members can request On Departure Upgrade Rewards within the Qantas App for a one-cabin class upgrade from Economy to Business on Qantas Australian domestic services (QF400 and above). These upgrades are subject to availability and airport operational requirements.
Bid Now Upgrades are considered after Classic Upgrade Reward requests have been confirmed. Customers may receive an email invitation with details on how to place a bid.
Domestic On-Departure Upgrade Rewards can be requested from three hours before scheduled departure until boarding commences.
Upgrades may become available at the last minute due to cancellations, no-shows, or missed connections. Qantas may occasionally restrict upgrades on some routes or under special circumstances.
To increase your chances of an upgrade, you can select the 'Register me for an upgrade at the airport' option when registering for a Classic Upgrade Reward. However, only bookings containing one passenger are eligible to register for an upgrade at the airport. Additionally, when requesting an upgrade to Business Class, you must also select the option for a Premium Economy upgrade to be considered for an upgrade at the airport.
It is important to note that Qantas does not offer discounted upgrades at the airport. The cost of an upgrade will include the change fee for your original fare, plus the fare difference for the upgraded class.
While some sources suggest that Qantas would rather leave seats empty than offer last-minute upgrades, others report receiving upgrades at the airport or even at the gate.
Upgrade requests for eligible family members who are not on the same booking, unaccompanied minors (children under 12), and passengers requiring mobility assistance must be made at Australian domestic Qantas Club lounges or domestic business lounges.
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Upgrade confirmation
If you are looking to upgrade to business class at the airport with Qantas, there are a few options available. Qantas offers Classic Upgrade Rewards, Bid Now Upgrades, and Domestic On-Departure Upgrade Rewards.
Classic Upgrade Rewards can be requested after purchasing a ticket on a Qantas flight with a Qantas (QF) flight number. These requests can be made up to 10 hours before departure for international flights and up to five hours before departure for domestic flights. If your upgrade is confirmed, you will be notified via SMS, and it will also be noted in 'Bookings' on qantas.com and in your flight details within the Qantas App.
Bid Now Upgrades are considered after Classic Upgrade Reward requests have been processed and confirmed. If your Bid Now Upgrade offer is accepted, you will be notified by email, and the amount will be deducted from your nominated payment card and/or Qantas Points.
Domestic On-Departure Upgrade Rewards can be requested within the Qantas App or at the airport from three hours before scheduled departure until boarding commences. This option is only available to members with access to Qantas Club lounges (Platinum One, Platinum, Gold, Qantas Club, and Points Club Plus members).
It's important to note that upgrades at the airport may not be discounted and may include additional fees such as change fees and fare differences. The availability of upgrades also depends on factors such as route restrictions, unexpected disruptions, and future commercial passenger demand.
To increase your chances of a successful upgrade, consider allowing upgrades at the gate/airport and selecting the option for a Premium Economy upgrade when offered. Additionally, higher-status passengers and those with non-discounted cash seats are often given priority for premium seats.
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Upgrade request timing
Qantas offers several ways to upgrade your flight, including Classic Upgrade Rewards, Bid Now Upgrades, and Domestic On-Departure Upgrade Rewards. Here is some information about the timing of these upgrade requests:
Classic Upgrade Rewards
Classic Upgrade Rewards can be requested for eligible paid and confirmed tickets on flights operated by Qantas with a Qantas (QF) flight number. For international flights, these requests can be made up to 10 hours before departure, and for domestic flights, they can be requested up to 5 hours before departure. Requests are prioritised based on factors such as the original booked cabin and Qantas Frequent Flyer membership tier.
Bid Now Upgrades
Bid Now Upgrade offers are considered after Classic Upgrade Reward requests have been processed and confirmed. Qantas will accept or reject these offers at their sole discretion. There is no specific timing mentioned for these upgrades, but they are typically considered closer to the departure time.
Domestic On-Departure Upgrade Rewards
These upgrades can be requested by eligible members with access to Qantas Club lounges (Platinum One, Platinum, Gold, Qantas Club, and Points Club Plus members). Requests can be made within the Qantas App or at the airport from three hours before scheduled departure until boarding commences.
Last-Minute Upgrades
Platinum One, Platinum, Gold, Qantas Club, and Points Club Plus members can request last-minute upgrades within three hours of departure. Qantas may occasionally restrict this option due to unexpected disruptions or special circumstances.
Upgrade Requests at the Airport
Qantas does offer upgrades at the airport, but these are typically not discounted. The cost will include the change fee for the original fare, the fare difference for the upgraded class, and may require upgrading the entire journey, resulting in a significant increase in cost. Qantas may also offer upgrades at the gate, depending on seat availability and other factors.
It is recommended to request upgrades in advance whenever possible to increase the chances of confirmation and to allow for lounge access before the flight.
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Upgrade request channels
Qantas offers several ways to request an upgrade to business class. One way is through the Classic Upgrade Rewards programme, where you can use your Qantas Points to upgrade your seat. To be eligible for this programme, you must be a Qantas Frequent Flyer member. Requests for Classic Upgrade Rewards can be made for international flights up to 10 hours before departure and for domestic flights up to five hours before departure.
Another option is the Bid Now Upgrade programme, where you place a bid for an upgrade. These requests are considered after all Classic Upgrade Reward requests have been processed and are accepted or rejected at Qantas' discretion. You can check your eligibility for a Bid Now Upgrade on the Qantas website or mobile app.
If you are a Platinum One, Platinum, Gold, Qantas Club, or Points Club Plus member, you can request a last-minute upgrade within three hours of departure through the On Departure Upgrade Rewards programme. These upgrades are subject to availability and airport operational requirements.
Upgrade requests for eligible family members who are not on the same booking, unaccompanied minors (children under 12), and passengers requiring mobility assistance must be made at Australian domestic Qantas Club lounges or domestic business lounges.
It is also possible to request an upgrade at the airport or the gate, although these are typically not discounted and may cost several thousand dollars. Qantas may occasionally restrict upgrades due to unexpected disruptions or heavy demands on Qantas Club personnel.
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Frequently asked questions
Yes, Qantas offers upgrades at the airport, but they are not discounted. The cost will be the change fee of your original fare, plus the fare difference to business class.
To increase your chances of an upgrade, make your request at the airport. If you are a Platinum One, Platinum, Gold, Qantas Club or Points Club Plus member, you can request a last-minute upgrade within three hours of departure. You must also select the option for a Premium Economy upgrade when offered.
Qantas will notify you by SMS and/or email if your upgrade request has been accepted. You can also view the status of your request in the Qantas App.
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