Lois Larson
Phoenix Sky Harbor International Airport is known for its millennial-friendly amenities, including innovative food, beverage, and retail options, as well as comfortable sleeping arrangements. The airport has proposed the addition of sleep suites in Terminal 4, offering beds and workspaces for rent to travellers seeking a quiet and comfortable place to nap, shower, or work. Terminal 4 also boasts an all-faiths chapel, providing a place for comfort and rest for people of all religious backgrounds. While the airport staff and security generally don't have an issue with travellers sleeping in the airport overnight, some travellers have reported noise and bright lights in Terminal 3, and the airport's official website recommends nearby hotels for overnight stays.
| Characteristics | Values |
|---|---|
| Number of terminals | 2 (Terminal 3 and Terminal 4) |
| Terminal 4 concourses | A, B, C, and D |
| Terminal 3 concourses | E and F |
| Transport between terminals | Covered walkway and PHX Sky Train |
| Terminal 4 amenities | Dining, shopping, local eateries, free WiFi, lounges, sleep suites, and a shower in the family bathroom |
| Terminal 3 amenities | Rows of seats between the A and B gates, 24-hour eateries, free WiFi, and lounges |
| Noise level in Terminal 3 | Loud due to announcements, TVs, and occasional fire drills |
| Lighting in Terminal 3 | Bright |
| Presence of homeless people | Yes |
| Nearby hotel shuttles | Available and free of cost |
| Lounges | Pay at the door, purchase a pass, or use a membership program |
| Examples of lounges | American Airlines Admirals Club, Centurion Lounge |
| Lounges for American Airlines passengers | Between gates A7 and A9, between gates A19 and A21, and between gates B5 and B7 |
| Lounge access for American Express® Card Members | Centurion Lounge |
| Charging facilities | "Get Plugged In" kiosks with electrical and USB outlets, charging tables with electrical and USB ports |
| Safety | No reported issues |
| Additional services | Compassion Corner (an all-faiths chapel, a sensory room, and Navigator Support Guides), dementia-friendly space, and lanyard program for extra assistance |
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What You'll Learn
Terminal 4 has the most comfort and amenities
Terminal 4 also has an all-faiths chapel, a place of comfort to reflect, regroup, rest or pray, and it is open from 5 a.m. to 10 p.m. The chapel is easily accessible for customers and employees alike to worship or pray independently. There is also a Sensory Room inside the Compassion Corner chapel in Terminal 4, Level 3, for children or adults with intellectual or developmental disabilities. This private room is equipped with tables, chairs, puzzles, and colouring books.
The airport's charging tables, equipped with power outlets and USB ports, are perfect for charging laptops and other electronic devices. There are 28 "Get Plugged In" kiosks with six electrical outlets and six USB ports on all three sides. Charging tables (36 sets in total) can be found in the lobbies (landside) of both terminals, while "Get Plugged In" kiosks are located both landside and airside in each terminal. There is also a shower in the family bathroom in Terminal 4, Airside, Gates 1–9.
There are plenty of dining and shopping options, including several local eateries, plus free WiFi. Economy-class travellers who want to pay for an upgraded experience can check into airport lounges.
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Free airport shuttle to nearby hotels
Sleeping in an airport may not be the most comfortable experience. If you're looking for a place to stay near Phoenix Airport, there are a few hotels that provide free airport shuttle services. These hotels can be found on Tripadvisor, where you can sort through various options based on your preferences.
- Howard Johnson by Wyndham Phoenix Airport/Downtown Area
- Aloft Phoenix Airport
- GreenTree Inn & Suites Phoenix Sky Harbor
- Country Inn & Suites by Radisson, Phoenix Airport, AZ
These hotels offer a range of amenities, such as outdoor pools, laundry facilities, and continental breakfast. Additionally, Phoenix Airport itself provides some amenities for travellers who need to stay overnight. The airport has 24-hour eateries in each terminal and comfortable seating with power outlets and USB ports. There is also unlimited free WiFi available throughout the airport.
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Lounges available for a fee
Phoenix Sky Harbor International Airport has a variety of lounges that travellers can enter for a fee. While the airport does not offer sleep suites, economy-class travellers seeking an upgraded experience can pay at the door, purchase a lounge pass, or take advantage of a lounge membership program.
The American Airlines Admirals Club has multiple locations in Terminal 4, including between gates A7 and A9, between gates A19 and A21, and between gates B5 and B7. Lounge access requires proof of an American Airlines ticket, and membership programs are also available. The Centurion Lounge, located in Terminal 4 near Gate B21, is accessible to American Express® Card Members and also offers a membership program.
In addition to these lounges, the airport provides comfortable seating and charging tables with power and USB outlets in the lobbies of both terminals. There is also unlimited free WiFi available throughout the airport, making it convenient for travellers to stay connected during their layovers or while waiting for their flights.
While the airport staff and security do not have an issue with travellers sleeping in the airport, even overnight, it is important to note that the airside lounges are closed by 11 pm and do not offer overnight stays. For those seeking a quiet and comfortable place to rest, nearby hotels provide an alternative option, with some offering free airport shuttle services.
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Free WiFi and charging stations
Phoenix Sky Harbor International Airport offers free WiFi throughout the airport. To connect, look for the "Free PHX Boingo WiFi" network.
The airport also provides charging stations with comfortable seating in both terminal lobbies. There are 28 "Get Plugged In" kiosks with six electrical outlets and six USB ports on all three sides. These kiosks can be found in both landside and airside areas of each terminal. Charging tables (36 sets in total) are also available in the lobbies (landside) of both terminals.
In addition to the charging kiosks, outlets, and USB ports, Phoenix Sky Harbor is adding more electrical and USB outlets to the airport. These can be found throughout the airport, enabling travellers to power up their devices. Signs with the message "Get Plugged In" will guide you to the charging kiosks.
While the airport offers various amenities, including free WiFi and charging stations, it also proposes sleep suites in Terminal 4. These suites would provide a comfortable and clean space for travellers to take a nap, shower, or have a private and quiet place to work. However, as of 2019, this proposal was still awaiting approval from the Phoenix City Council.
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The airport's Compassion Corner offers a quiet place to rest
Phoenix Sky Harbor International Airport has a unique feature called the Compassion Corner, a multi-purpose space for travellers and employees alike. Located in Terminal 4, Level 3, behind elevator B, the Compassion Corner offers a quiet place to rest and reflect. The airport's all-faiths chapel is a place of comfort and peace for those who seek it. Open from 5 am to 10 pm, it is a space for people of all faiths to worship or pray independently. The chapel also has a dementia-friendly design, catering to those seeking a quiet setting away from the bustling airport environment.
The Compassion Corner also houses the Sensory Room, a dedicated space for children and adults with intellectual or developmental disabilities. This private room offers a much-needed respite from the sensory overload of the airport, with tables, chairs, puzzles, and colouring books. The Sensory Room is open from 8 am to 8 pm Sunday to Friday and 8 am to 4 pm on Saturdays, providing a calm and relaxing environment for those who need it.
The Compassion Corner is easily accessible, and travellers can also request a Compassion Cacti™ lanyard, which indicates to airport staff that the wearer may need extra assistance or time. This lanyard program is designed to provide an extra-friendly and patient approach to customers who self-identify as needing additional support when navigating the airport. It is a simple yet effective way to ensure travellers receive the help they need during their journey through PHX.
While the Compassion Corner offers a quiet place to rest, Phoenix Airport also recognises the need for proper sleeping accommodations. The airport has proposed the concept of sleep suites, which would offer beds and workspaces for rent, providing a comfortable and clean space for travellers with long layovers or flight delays to get some rest. These sleep suites would be located in Terminal 4, catering to the majority of Sky Harbor's passengers who arrive at and depart from this terminal. The proposal for these suites highlights the airport's commitment to enhancing the travel experience and meeting the diverse needs of its customers.
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Frequently asked questions
Yes, travellers are allowed to sleep in the airport, even overnight. There are 24-hour eateries in each terminal and free WiFi throughout the airport. However, Terminal 3 is noisy overnight, with loud announcements, blaring TVs, and even fire drills. Terminal 4 is quieter and has more comfort and amenities.
Yes, there are lounges that can be accessed by paying at the door, purchasing a lounge pass, or through a lounge membership program. However, these lounges close by 11 pm and do not offer overnight stays. The airport is also considering adding sleep suites in Terminal 4, which would offer beds and workspaces for rent.
Yes, there are hotels near Phoenix Airport that provide free airport shuttles. These hotels can be found on websites like Tripadvisor and can be sorted by price, distance, traveller rating, and popularity.
