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Suica cards are a convenient way to travel around Tokyo and Japan, allowing users to seamlessly pass through train station gates and make small purchases. They can be purchased at Haneda Airport and used on the Tokyo Monorail to get there. However, when it comes to refunds, there is some confusion. While some sources claim that Suica cards can be returned at Haneda Airport, others state that they cannot be refunded there, specifically for those with a JR East card. This is because Haneda Airport is not considered a JR station, and the JR Service Center at Haneda's monorail station only deals with Monorail Suica. Therefore, it is recommended to spend the remaining balance on the card or obtain a refund at a JR station in town before heading to Haneda Airport.
| Characteristics | Values |
|---|---|
| Can Suica cards be returned at Haneda Airport? | Yes, at the Keikyu Line ticket office. However, there is no JR East office at Haneda Airport, so Suica cards purchased on a non-JR line cannot be refunded there. |
| Where else can Suica cards be returned? | At JR East offices in the Tokyo area, including at Narita Airport. |
| How much money will be refunded? | The repayment amount will be the remaining amount on the card minus a 220 yen fee, plus your 500 yen deposit. |
| Is there a time limit on refunds? | No, but there is a time limit on using the card. The Welcome Suica card expires after 28 days. |
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What You'll Learn
- Suica cards can be refunded at Narita Airport or Haneda Airport
- Regular Suica cards can be refunded at JR East offices
- Suica cards purchased on a non-JR line cannot be refunded at Haneda Airport
- Suica cards purchased with Apple Pay cannot be refunded without a Japanese bank account
- Suica cards can be refunded at Keikyu Line and Keisei Line ticket offices
Suica cards can be refunded at Narita Airport or Haneda Airport
Suica cards are a convenient way to travel around Tokyo and Japan, making it quick and easy to pass through train station gates and make small purchases. When you're ready to leave Japan, you can get your balance refunded. However, the refund location depends on where you purchased your Suica card.
If you bought your Suica card on a non-JR line, such as the Tokyo Monorail when arriving at Haneda Airport, you must return to that specific line to get your refund. Suica cards are not refundable at Haneda Airport, but you can get a refund at the Keikyu Line ticket office at the airport. Alternatively, you can refund your card at any JR station in town, except for the JR Service Center at Haneda's monorail station, as they only deal with Monorail Suica.
If you purchased your Suica card on a JR line, you can get a refund at JR offices, which are prominent in most major stations, including Narita Airport. There are also smaller JR offices at every station along the JR line. If you bought your Suica card using Apple Pay, you must complete the withdrawal procedure through the app. It's important to note that Suica purchased via Apple Pay on an iPhone cannot be refunded without a bank account in Japan.
When refunding your Suica card, remember that there is a JPY 220 administration fee that cannot be recovered. The refund process deducts this fee from your remaining card balance. Therefore, it might be more convenient to spend your remaining Suica balance before leaving Japan, as many shops and restaurants accept Suica payments.
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Regular Suica cards can be refunded at JR East offices
If you purchased your Suica card on a non-JR line, such as the Tokyo Monorail when arriving at Haneda Airport, you must go to that specific line to obtain your refund. For example, if you bought your Suica card using Apple Pay, you must complete the withdrawal procedure through the app. It is important to note that Suica cards purchased using Apple Pay on an iPhone cannot be refunded if you do not have a bank account in Japan.
When you bought your Suica card, you paid a 500 yen deposit, which was included in the total price. For instance, if your card has a remaining amount of 1,000 yen, you will receive a repayment of 780 yen (after deducting the 220 yen fee) plus your 500 yen deposit.
It is worth noting that the JR East offices at Haneda Airport do sell Suica cards. The Welcome Suica card, introduced by JR East in September 2019, is a sakura-themed card ideal for tourists. It comes pre-loaded with either 1,000 or 2,000 yen, and unlike a regular Suica, it does not require a deposit. This means you don't have to worry about returning the card, but you also can't get a refund for any remaining balance. The Welcome Suica expires 28 days after purchase and can be purchased at JR East Travel Service Centers, JAPAN RAIL CAFÉ, and TAKANAWA GATEWAY Travel Service Center.
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Suica cards purchased on a non-JR line cannot be refunded at Haneda Airport
Suica cards are a convenient way to travel around Tokyo and Japan. They can be used on all JR East train and bus lines, as well as on many lines owned by other Japanese rail companies. They are also compatible with the Tokyo metro area's Pasmo system and the Tokyo Monorail to Haneda Airport.
If you are looking to get a refund for your Suica card, you can do so at a JR office, which can be found at most major stations. There are also smaller JR offices at every station along the JR line. However, it is important to note that if you purchased a Suica card on a non-JR line, such as the Tokyo Monorail when coming from Haneda Airport, you will need to go to that specific line to get your refund.
In the case of Haneda Airport, Suica cards purchased on a non-JR line cannot be refunded at the airport. This is because Haneda Airport is not on a JR line. For those who have purchased their Suica card on a JR line, there is a JR East Travel Service Center at Terminal 3 on the second floor of the Tokyo Monorail, but it only deals with Monorail Suica refunds. Regular Suica cards can be refunded at any JR station in town.
If you are not departing from Tokyo, you may not be able to get a refund for your Suica card. This is because the operators are different in other cities, such as Osaka. Additionally, Tokyo Monorail Suica and Rinkai Suica are not issued by JR East, so you will need to contact the issuing company directly for a refund.
It is worth noting that there is a JPY 220 administration fee for refunds, and the 500 yen deposit included in the total price of the card is non-refundable. If you have a substantial balance left on your card, you may want to consider spending it before departing Japan, as Suica cards are accepted at many shops and restaurants, as well as some shops at the airport.
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Suica cards purchased with Apple Pay cannot be refunded without a Japanese bank account
Suica cards are prepaid IC cards that can be used in Japan for train travel and small purchases. They can be purchased through ticket vending machines and are available on Apple Pay for iPhone users.
If you have a Suica card purchased with Apple Pay, you cannot get a refund without a Japanese bank account. This is because the refund can only be remitted to a Japanese bank account, with a ¥220 processing fee taken out of the balance. The requirement for a Japanese bank account is due to the high cost of foreign exchange fees for small-change refunds.
To delete your Suica card from Apple Pay, you must first ensure that your balance is at ¥0. Then, launch the Suica app and scroll to the bottom of the Suica App Ticketing and Management menu. Tap 'refund this Suica', confirm the balance, refund, and processing fee are ¥0, and then tap 'refund and delete card'.
If you purchased your Suica card through a ticket vending machine, you can get a refund at JR East offices in the Tokyo area, including at Haneda Airport's Keikyu Line ticket office. There is also a JR Service Center at Haneda's monorail station, but only Monorail Suica cards can be refunded there.
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Suica cards can be refunded at Keikyu Line and Keisei Line ticket offices
Suica cards are widely used in Japan for travelling and making small purchases. They can be purchased through ticket vending machines or online. While they can be easily bought, getting a refund is location-specific and there are some rules. If you purchased your Suica card on a non-JR line, you need to go to that specific line to get your refund.
Suica cards cannot be refunded at Haneda Airport as it is not on a JR line. However, they can be refunded at the Keikyu Line and Keisei Line ticket offices at Haneda Airport and Narita Airport, respectively. If you purchased your Suica card on the Tokyo Monorail line when coming from Haneda Airport, you can get a refund at the Keikyu Line ticket office at Haneda Airport. Similarly, if you purchased your Suica card on the Keisei Line, you can get a refund at the Keisei Line ticket office at Narita Airport.
It is important to note that JR Monorail Suica and Rinkai Suica are not refundable on JR lines. If you want to get a refund for your Suica card at a JR office, you can go to any JR station in town or a JR East Travel Service Center. Additionally, if you purchased your Suica card using Apple Pay, you need to complete the withdrawal procedure through the app. Suica cards also have a deposit, which is included in the total price, so you will get that amount refunded as well.
Before getting a refund, consider spending the remaining balance on your Suica card at shops and restaurants that accept it as payment. This way, you can avoid the JPY 220 administration fee deducted from the refund amount.
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Frequently asked questions
Yes, you can return your Suica card at Haneda Airport. There is a JR Service Centre at Haneda's monorail station, but they only deal with Monorail Suica cards. Regular Suica cards can be returned at the Keikyu Line ticket office at Haneda Airport.
If you purchased your Suica card on a non-JR line, such as the Tokyo Monorail when coming from Haneda Airport, you’ll need to go to that specific line to get your refund. Suica cards purchased on non-JR lines are not refundable at Haneda Airport.
Yes, you can get a refund for your Suica card at JR offices, which are prominent in most major stations. There are also smaller JR offices at every station along the JR line. You can also get a refund at Narita Airport or by completing the withdrawal procedure through the app if you purchased your Suica card using Apple Pay.
Many shops and restaurants in Japan accept payment via Suica, so you can spend your remaining balance beforehand. You can also use your Suica card at certain shops in the airport.
