Owais Crawford
PASMO cards are a type of prepaid train card in Japan that can be used for contactless payment on public transportation and at various shops and restaurants. They can be purchased at Narita Airport and are refundable at the airport's Keisei Line ticket office. However, it is important to note that stored fare balances in the PASMO Passport are not refundable, and refunds for other types of PASMO cards can only be processed in the region the card belongs to.
| Characteristics | Values |
|---|---|
| Can I refund my Pasmo card at Narita Airport? | Yes, at the Keisei Line ticket office or at the PASMO counter. |
| Where else can I refund my Pasmo card? | At a service desk, at Shibuya Station, Ikebukuro, or at a PASMO office (manned) located on most private lines and Tokyo Metro ones. |
| Is there a fee for refunding my Pasmo card? | There is no commission fee charged on the refund, but there is a handling fee of 220 yen. |
| What do I get back when I refund my Pasmo card? | You will receive your remaining balance, plus the 500 yen deposit charge in full. |
| What should I say to get my refund? | "IC card no refund onegai shimasu" ("I'd like a refund for my IC card") or simply "refund please." |
| What if I lose my Pasmo card? | You cannot get it replaced. |
| What if I have money left on my Pasmo card? | You can spend the leftover balance at convenience stores, vending machines, and airport shops. |
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What You'll Learn
Refund locations at Narita Airport
PASMO cards are rechargeable cards that are primarily used for public transportation in Japan. They can be used for contactless payment on trains, buses, and taxis, as well as at various stores, restaurants, shops, and vending machines.
If you are looking to refund your PASMO card at Narita Airport, there are a few things you should know. Firstly, it is important to understand that PASMO cards can only be refunded at specific locations, and there are some rules to follow. While you can easily purchase PASMO cards through ticket vending machines, refunds are handled differently.
At Narita Airport, you can refund your PASMO card at the Keisei Line ticket office. This ticket office may be a little challenging to locate, and the English proficiency of the staff may vary. To facilitate communication, it is recommended to use the following phrase in Japanese: "交通ICカードを払い戻ししたいです" ("I would like to refund my e-money card, please").
It is worth noting that PASMO cards do not have any commission fees for refunds. When you process a refund, you will receive your remaining balance, along with the full 500 yen deposit charge. Additionally, if you have a PASMO Passport, please be aware that the stored fare balances are not refundable. You can keep it as a souvenir or for future trips to Japan.
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Refund process
PASMO cards are a type of prepaid train card in Japan that can be used for contactless payment on public transportation, including trains, buses, and taxis, as well as in some shops and restaurants. They can be purchased at Narita Airport, and can also be refunded there.
If you want to refund your PASMO card at Narita Airport, you can do so at the Keisei Line ticket office or at a special PASMO return machine. Note that refunds can only be processed in the region the card was purchased, and there is a handling fee of around 220 yen to refund any remaining balance on the card. The refund for the card itself is free, and you will get your 500 yen deposit back.
To get your refund, locate the appropriate refund counter, which will be labelled "PASMO Counter" or "IC Card Service Window". You will need to have the physical card with you, as refunds cannot be processed without it. Simply show the card to the staff member and say, "refund please", or use the phrase, "IC card no refund onegai shimasu" ("I'd like a refund for my IC card"). If your card has your name printed on it, you may be asked for ID. You will be refunded your remaining balance in cash, minus the handling fee, as well as the 500 yen deposit.
It is recommended that you arrive at the airport early, as refund lines can be long, and most counters close by 8 pm. Alternatively, you can skip the refund line and spend your remaining balance at the airport shops, vending machines, or convenience stores before departing.
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Refund requirements
To refund your Pasmo card at Narita Airport, you must go to the Keisei Line ticket office or the Pasmo counter at Narita Airport. Note that refunds can only be processed in the region the card belongs to.
- You must go to a Pasmo ticket office or counter. These can be found at stations along the Tokyo Metro and the Keisei or Toei subway lines.
- You must have the physical card with you. Refunds cannot be processed without the card.
- You may be asked for ID if your name is printed on the card.
- You will be refunded the remaining balance in yen and the 500 yen deposit. There is no commission fee charged on Pasmo card refunds.
- There may be a handling fee of around 220 yen deducted from your refund.
- Refunds are given in cash only, in Japanese yen.
- You must request a refund in person.
- You should be aware that the English level of the staff at Pasmo ticket offices can be variable. It may be helpful to show them the phrase "交通ICカードを払い戻ししたいです" ("I would like to refund my e-money card please").
- If you have a Mobile Pasmo card, the remaining balance can only be refunded through Japanese banks.
- If you have a Pasmo Passport, the stored fare balance is not refundable.
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Refund amount
If you want to refund your Pasmo card, you can do so at a service desk at Narita Airport. There are also special Pasmo refund machines at the airport. You will get your ¥500 deposit back, but there is a handling fee of around ¥220 to refund any balance left on the card. Pasmo cards don't have any commission fee charged on refunds, so you will receive your remaining balance in full. Refunds are given in cash only, in Japanese yen.
If you have a Mobile Pasmo card, the remaining balance can only be refunded through Japanese banks. For this reason, it is recommended that foreign travellers use up their remaining balance or save it for future trips.
Please note that Pasmo Passport cards do not offer refunds of unused balances.
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Refund alternatives
If you have a Pasmo card and are looking for refund alternatives, there are a few options available to you. Firstly, it is important to note that Pasmo cards are prepaid train cards that can be used for public transportation and various purchases in Japan. The card can be purchased at Narita Airport and is convenient for short-term visitors to the country.
If you have a remaining balance on your Pasmo card, you can spend it at convenience stores, vending machines, and airport shops before departing Japan. This option may be more feasible and time-efficient than standing in refund lines, especially if you are short on time at the airport.
Another alternative is to retain the Pasmo card for future use if you plan on visiting Japan again. Pasmo cards typically remain valid for ten years, and you can reuse them on subsequent trips. Additionally, you can give the card to a friend who may be visiting Japan.
If you prefer not to keep the card, you can return it at a service desk at Narita Airport, and you will receive your ¥500 deposit back. There are also special Pasmo return machines available at the airport. However, it is worth noting that refunding the remaining balance on the card may be challenging. There is a handling fee of approximately ¥220 for refunding any balance left on the card, and the process can only be done at specific counters in the region where the card was issued.
Therefore, considering the alternatives of spending the remaining balance, keeping the card for future use, or returning it for the deposit, you can choose the option that best suits your preferences and circumstances.
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Frequently asked questions
Yes, you can refund your Pasmo card at Narita Airport. You can do so at the Keisei Line ticket office or at the PASMO counter at Narita Airport.
To get a refund for your Pasmo card, you will need to locate a manned Pasmo office or ticket counter. You can find these at major Keisei stations and Narita Airport. You will need to have the physical card with you, as refunds are not given for mobile Pasmo cards. You can say, "IC card no refund onegai shimasu" ("I'd like a refund for my IC card"), or show them the card and say, "Refund please". You will be refunded your remaining balance and the 500 yen deposit, minus a handling fee of around 220 yen.
A Pasmo card is a rechargeable prepaid train card used for public transportation in Japan. It contains an integrated circuit (IC) chip that allows contactless payment. Pasmo cards can be used almost everywhere in Japan, including trains, buses, taxis, convenience stores, restaurants, shops, and vending machines.
