Owais Crawford
Icelandair offers online check-in for flights departing from Canada and Europe as early as 36 hours prior to departure (24 hours for flights to/from the USA). Passengers can download the Icelandair app or access their website to check-in, select their seat, and obtain an e-boarding pass. This can be saved to a mobile device or printed at home. Alternatively, passengers can check in at the airport. Self-service kiosks are available at select airports, including Keflavik, Billund, and Copenhagen, where passengers can print baggage tags and boarding passes. Passengers can also go to the check-in desk to obtain a printed boarding pass and check their luggage.
| Characteristics | Values |
|---|---|
| Online check-in availability | Yes, 36 hours before departure for flights from Canada and Europe, 24 hours for flights to/from the US |
| Online check-in process | Enter name and reservation number, select seat, and complete check-in |
| Online check-in seat selection | Available for free during online check-in, or pay to select in advance |
| Online check-in passport requirements | Provide passport information during online check-in |
| Online check-in boarding pass | Received via SMS or email, can be saved to mobile wallet apps |
| Self-service kiosks | Available at select airports for check-in and printing baggage tags |
| Self-service kiosks locations | Edmonton, Montreal, Vancouver, Reykjavik, Amsterdam, Billund, Boston, Chicago, Copenhagen, Denver, Frankfurt, London (Heathrow), Oslo, Paris (Orly and Charles de Gaulle), Seattle, and Stockholm |
| Self-service kiosks usage | Enter confirmation code or booking code to print boarding pass |
| Check-in desk | Required for checking luggage and obtaining a printed boarding pass |
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What You'll Learn
Self-service kiosks at the airport
Icelandair offers its passengers a range of options for checking in and obtaining their boarding passes. While online check-in is available for all Icelandair flights, excluding Aberdeen and Belfast, passengers can also choose to check in at the airport using self-service kiosks. These kiosks are available at select airports, including Edmonton, Montreal, Vancouver, Reykjavik, Amsterdam, Billund, Boston, Chicago, Copenhagen, Denver, Frankfurt, London (Heathrow), Oslo, Paris (Orly and Charles de Gaulle), Seattle, and Stockholm.
At these self-service kiosks, passengers can check themselves in, print their luggage tags, and, in some cases, obtain their boarding passes. The process is straightforward and user-friendly. Passengers simply need to touch the screen to initiate the process and then select their preferred language. Unlike the check-in process on the Icelandair website, which requires passengers to enter their last name and confirmation code, the kiosks typically only require the booking code. This makes it convenient for passengers who may not have immediate access to their last name or confirmation details.
For passengers who prefer a digital option, Icelandair also offers mobile check-in, allowing passengers to receive their e-boarding pass via SMS or email. This digital boarding pass can be saved directly to a mobile device and scanned by airport security, eliminating the need for a physical printout. This option provides flexibility and convenience, especially for those travelling with carry-on luggage only, as they can proceed directly to security without having to visit a check-in counter.
However, it is important to note that for certain international flights, passengers may still need to check in with an agent for document verification. Additionally, passengers with checked luggage will need to go to the check-in counters to have their luggage processed and, if desired, obtain a printed boarding pass. While self-service kiosks and mobile check-in options offer convenience and speed, the traditional check-in counter remains an option for those who prefer it or have more complex luggage or documentation requirements.
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Mobile check-in
Icelandair offers a convenient mobile check-in option for its passengers, allowing them to bypass the traditional check-in counters and complete the process using their mobile devices. This service is available for all Icelandair flights, excluding those departing from Aberdeen and Belfast. Passengers can access the mobile check-in platform within specific time frames: 36 hours up to 60 minutes before departure for flights to Europe and Canada, and 24 hours up to 60 minutes before departure for flights to/from the US.
To initiate the mobile check-in process, passengers can visit the Icelandair website or use the Icelandair mobile app. They will need to enter their name, as stated on the ticket, along with their reservation or confirmation code. After locating their booking, passengers can proceed to select their preferred seats, if they haven't already done so during the booking process.
Once the online check-in process is completed, passengers will receive their boarding pass electronically. This can be sent via SMS or email, which they can then save on their mobile device. Passengers have the option to download the Icelandair boarding pass to their phone, where it can be easily accessed and scanned by airport security, just like a paper boarding pass. This eliminates the need for printing and provides a more convenient and eco-friendly alternative.
For passengers who prefer a physical copy of their boarding pass, there is the option to print it themselves before arriving at the airport. Additionally, if needed, passengers can obtain a printed boarding pass at the airport. Self-service kiosks are available at select airports, including Keflavik, Billund, Copenhagen, Edmonton, Montreal, Vancouver, Reykjavik, Amsterdam, Boston, Chicago, Copenhagen, Denver, Frankfurt, London Heathrow, Oslo, Paris Orly, Charles de Gaulle, Seattle, and Stockholm. These kiosks allow passengers to print their boarding passes and baggage tags, providing a quick and efficient way to finalise their check-in process.
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Check-in desks
Icelandair offers a variety of check-in options for its passengers. Online check-in is available for all Icelandair flights, except for those departing from Aberdeen and Belfast. For flights to Europe and Canada, passengers can check-in online between 36 hours and 60 minutes before departure. For flights to and from the US, online check-in is available from 24 hours up to 60 minutes before departure.
Passengers can also check-in at the airport using self-service kiosks located in the departure hall or check-in area. These kiosks are available at select airports, including Keflavik, Billund, Copenhagen, Edmonton, Montreal, Vancouver, Reykjavik, Amsterdam, Boston, Chicago, Copenhagen, Denver, Frankfurt, London Heathrow, Oslo, Paris Orly and Charles de Gaulle, Seattle, and Stockholm. At these kiosks, passengers can print baggage tags and, at some airports, drop off their baggage at a self-service station.
If you have checked in online and have no baggage to check in, you may not need to visit the check-in desk. Mobile check-in allows passengers to receive an e-boarding pass via SMS or email, which can be saved to their mobile device and scanned by airport security. Passengers can also choose to pick up their e-boarding pass at the check-in desk.
If you have baggage to check in, you will need to go to the check-in desk and show your boarding pass. At this point, you can also print your boarding pass if you have not already done so. It is recommended that passengers with checked baggage arrive at the airport early to allow sufficient time for baggage check-in and boarding pass printing if needed.
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Online check-in
Icelandair passengers can check in online as early as 36 hours before departure for flights departing from Canada and Europe, and 24 hours before departure for flights to/from the USA.
To check in online, visit the Icelandair website and enter your name (as per your ticket) and your reservation number. Next, select your seat and complete the online check-in process. Once you've done this, you'll be emailed your boarding pass, which you can print or download to your mobile device. If you're unable to check in online, you can also check in at a self-service kiosk at the airport. These are available at Keflavík, Billund, Copenhagen, Edmonton, Montreal, Vancouver, Reykjavik, Amsterdam, Boston, Chicago, Denver, Frankfurt, London (Heathrow), Oslo, Paris (Orly and Charles de Gaulle), Seattle, and Stockholm.
At Keflavík, Billund, and Copenhagen airports, there are also self-service bag drop stations where you can drop off your baggage after checking in online. At other airports, you'll need to visit the check-in desk to drop off your luggage.
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Luggage check-in
Icelandair offers a convenient way to check in your luggage. You can either check in online or at the airport. If you choose to check in online, you can do so from 36 hours up to 60 minutes before your flight to Europe or Canada, and from 24 hours up to 60 minutes before your flight to or from the US. After checking in online, you will receive your eBoarding Pass via SMS or email, which you can save directly to your Passbook. You can also choose to pick up your eBoarding Pass at the check-in desk.
If you prefer to check in at the airport, you can do so at a self-service check-in kiosk located in the departure hall or check-in area at Keflavík (KEF), Billund (BLL), and Copenhagen (CPH) airports. At these airports, you can print baggage tags at the kiosk and then proceed to the self-service check-in station to drop off your baggage.
When checking in your luggage, it's important to be mindful of the baggage allowance and restrictions. Icelandair has specific weight and size limits for both checked baggage and carry-on luggage. The maximum weight for checked baggage is generally 23 kg/50 lbs or 32 kg/70 lbs for Saga Class and Economy Comfort Class passengers, while the maximum combined height, length, and depth vary depending on the specific flight and class. For carry-on luggage, the maximum dimensions are typically 115 cm/45 in, and the maximum weight is 10 kg/22 lbs. It's important to ensure that your luggage complies with these restrictions to avoid any issues during check-in.
Additionally, Icelandair offers guidelines for transporting special items, such as sports equipment, musical instruments, and medical devices. These items may have specific packing instructions and rules that you need to follow. You can find detailed information on the Icelandair website or by contacting their customer support. It is always recommended to review the baggage guidelines and plan accordingly to ensure a smooth check-in process.
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Frequently asked questions
Yes, you can print your Icelandair boarding pass at the airport. If you are unable to check in online, go to an Icelandair check-in counter on the day of your flight to check in, check your luggage, and obtain your boarding pass. You can also print your boarding pass at a self-service check-in kiosk at certain airports, including Keflavik, Billund, and Copenhagen.
Online check-in for Icelandair flights opens 36 hours prior to departure for flights departing from Canada and Europe, and 24 hours prior for flights to/from the USA.
Yes, mobile check-in is available for all Icelandair flights, except for those departing from Aberdeen and Belfast. You can get your e-boarding pass via SMS or email, which you can save directly to your phone's passbook or wallet app.
