Ruth Haines
Palma Airport, also known as Palma de Mallorca Airport, offers a range of luggage storage options for travellers. These include luggage lockers, left luggage services, and baggage drop facilities. The airport also provides guidelines for passengers regarding hand luggage restrictions, forbidden items, and weight and dimension limits. Additionally, passengers can find information about lost luggage procedures and tips to protect their luggage during transit. With these services and guidelines, travellers can conveniently manage their luggage and ensure a smooth journey through Palma Airport.
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What You'll Learn
Left luggage services at Palma Airport
Yes, you can leave your luggage at Palma Airport. The airport offers a left luggage service operated by a company called Ssk Travel, located in the check-in area of the departure hall. The service is available daily from 5 am to 8 pm, and the maximum weight and dimensions allowed are 25kg and 210cm (width + length + height), respectively. Any items stored will be x-rayed to ensure they do not contain any dangerous objects.
In addition to the airport's left luggage service, there are other luggage storage options near Palma Airport. For example, Bounce offers luggage storage options near the airport, charging €3.90 per day for 24 hours of storage. You can book a storage spot through the Bounce app or website, where you can also view available locations on their map.
If you're looking for lockers, there are a few options near the Intermodal Station in the city centre. One option is located 150 metres from Plaza de España, offering 24-hour access to lockers for €5.95 for one cabin-sized suitcase and €15.95 for four cabin-sized suitcases or one large suitcase. Another option is located at Carrer del Passadís, accessible via www.mamalockers.com, offering medium-sized lockers for €6 per day and extra-large lockers for €16 per day. These lockers also provide 24/7 access and additional amenities like free Wi-Fi and device charging ports.
Additionally, if you're travelling by cruise, some cruise liners provide their own luggage storage facilities or allow you to check your bags at the cruise port for direct transfer to your plane.
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Luggage storage facilities in Palma city
There are several luggage storage facilities in Palma city, both at the airport and in the city centre. Here is some information about each:
Palma Airport
Palma Airport has a left luggage service operated by a company called Ssk Travel, located in the check-in area of the departure hall. The service is available daily from 5 am to 8 pm, with a maximum weight limit of 25kg and a total width, length, and height limit of 210cm for suitcases/bags. The prices are €5 per day for a cabin-sized suitcase and €10 per day for a large suitcase.
Palma Intermodal Station
Located at Plaça d’Espanya in the city centre, this luggage storage facility offers lockers of various sizes. The lockers can be accessed during the Intermodal Station's opening times, from 5:30 am to 1:30 am daily. The prices are €4.95 for a medium locker, €8.95 for a large locker, and €12.95 for an extra-large locker. Payment can only be made by card, and the facility is located 150 metres from Plaza de España.
Mamalockers
Mamalockers has a left luggage facility located at Carrer del Passadís, just by Plaza Mayor and close to the main points of interest. These lockers must be reserved in advance on their website, www.mamalockers.com. The prices are €6 per day for a medium-size locker and €16 per day for an extra-large locker. The facility is accessible 24 hours a day, 365 days a year, and offers additional amenities such as free Wi-Fi, ATM service, USB ports for charging devices, and a free cup of coffee.
Bounce
Bounce is a popular luggage storage service in Palma, partnering with local businesses to provide secure storage spaces. They offer convenient locations near the airport and in the city centre, with prices starting at €3.90 per day. You can book their services through their app or website, where you can also view all the available locations on their map.
LuggageHero
LuggageHero offers luggage storage in local shops, cafes, or hotels, providing an alternative to traditional storage facilities. They are the only service in Palma that offers hourly and daily rates, with prices starting at €3.48 per bag. Their services can be booked online using a credit card, and they have numerous stores in the city where you can drop off your luggage without a reservation.
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Lost luggage protocol at Palma Airport
If your luggage is missing at Palma Airport, the first thing to do is to check whether it might have been delivered as "Special Baggage". This might be the case if your bag is particularly large, heavy, has an unusual shape, or is fragile. If you are unable to locate your luggage, report it immediately to your airline's lost luggage desk or their office at the airport. The Lost Luggage Counter is located in the baggage reclaim area, near baggage carousels 1, 2, and 3.
When reporting missing luggage, you will need to present your boarding pass with the baggage tag sticker, which was affixed when you checked in your baggage at your departure airport. The staff at the Lost Luggage Desk will then fill out a form called a "Property Irregularity Report" (PIR), which includes your name, flight number, and a description of the missing luggage. You will receive a printout of this form.
Usually, the airline staff will be able to track your baggage using their computer tracking systems and locate your luggage. If your luggage cannot be found in their system, it is likely that the barcode label has been removed or rubbed off during transit. In this case, the staff will advise you on the next steps and may provide information on when and where your luggage will arrive.
To prevent luggage loss, it is recommended to check-in baggage well before the check-in closure time, especially for flights with tight connections. Additionally, it is suggested to place a copy of your travel itinerary inside each piece of checked baggage. This can help ensure that your luggage reaches the correct luggage carousel for your flight.
If you need to store your luggage at Palma Airport, there are several options available, including luggage storage facilities and left-luggage services.
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Baggage allowance at Palma Airport
If you are travelling through Palma Airport and need to store your luggage, there are several options available to you. Firstly, it is important to note that each airline has its own restrictions on hold luggage and hand luggage. Therefore, it is recommended to check with your airline before flying to ensure you are adhering to their specific baggage allowance regulations.
Palma Airport itself offers a left luggage service operated by Ssk Travel, located in the check-in area of the departure hall. This service is available daily from 5 am to 8 pm and has a maximum weight allowance of 25kg and maximum dimensions of 210cm (width + length + height) for suitcases/bags. Any items stored will be x-rayed to ensure they do not contain any dangerous objects.
In addition to the airport's left luggage service, there are other luggage storage facilities located near the airport, such as the Intermodal Station at Plaça d’Espanya, which is about 150 metres from Plaza de España. This facility offers 24-hour access to lockers for storing cabin-sized suitcases and large suitcases at varying prices.
If you are looking for a more convenient option, companies like Bounce offer luggage storage spots near Palma Airport that can be booked online through their app or website. They partner with local businesses to provide secure storage spaces for travellers' luggage.
Furthermore, if you are travelling on a cruise, some cruise liners have their own luggage storage facilities or the option to check your bags with the cruise operator, who will then transport them directly to the airport.
Lastly, it is important to note that Palma Airport handles a significant volume of luggage annually, and unfortunately, luggage loss or mishandling can occur. To minimise the chances of losing your luggage, it is recommended to check your bags well before the check-in closure time and avoid overly tight connections between flights. Additionally, placing a copy of your travel itinerary inside each piece of checked luggage can help ensure its safe return if it goes missing.
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Restrictions on liquids in hand luggage
There are several luggage storage facilities near Palma Airport, including the Intermodal Station at Plaça d’Espanya, which is located 150 metres from Plaza de España, and another at Carrer del Passadís, near Plaza Mayor. These facilities offer luggage lockers for a daily rate, ranging from €3.90 to €16. Additionally, a company called Ssk Travel operates a left luggage service at the airport's departure hall check-in area from 5 am to 8 pm daily.
Now, regarding restrictions on liquids in hand luggage, there are indeed limitations to keep in mind. Here are the key points:
- The rules for carrying liquids in hand luggage can vary depending on the airport. It is recommended to check with the specific airport and your airline before travelling.
- Generally, at most airports, you are not permitted to carry liquids in containers larger than 100ml through security. This applies even if the container is only partially filled.
- However, some airports may allow containers holding up to 2 litres of liquid.
- Exemptions may apply for baby milk or food, medicines, food for special dietary requirements, and liquids purchased at duty-free shops.
- Any liquids carried must be placed in a separate, transparent bag for security screening.
- Explosive, flammable, or toxic liquids are strictly prohibited in both hand luggage and hold luggage.
- Food items and powders are best placed in hold luggage to minimise delays, as they can obstruct X-ray images and trigger additional security checks.
- Breast milk is allowed in liquid form and can be carried in quantities greater than 100ml, but this exemption does not extend to formula milk or other baby food/juice.
- Liquid medicines can be carried in quantities exceeding the personal liquid allowance if they are needed during the flight. Ensure you have documentary proof, such as a prescription.
- Frozen liquids are typically not allowed in hand luggage.
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Frequently asked questions
Yes, a left luggage service is available at Palma Airport. The service is operated by Ssk Travel and is located in the check-in area of the departure hall. It is open daily from 5 am to 8 pm.
The maximum weight and dimensions permitted by Ssk Travel are 25kg and 210cm (width + length + height), respectively. Each airline has its own restrictions on hold luggage, so be sure to check with your airline before flying.
Liquids are permitted in hand luggage only if they are in individual containers with a capacity of less than 100ml, and the containers must be carried in a transparent, resealable plastic bag with a capacity of no more than 1 litre. Acids and alkalis are prohibited from being transported in hand luggage or stored in the luggage department.
If your luggage does not appear on the luggage reclaim belt, consider whether it might have been delivered as "Special Baggage" due to its size, shape, or fragility. Report missing luggage immediately to your airline's lost luggage desk or their office at Palma Airport.
